World Ford Pensacola
Pensacola, FL
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Danny was very professional and helpful. The only problem I think is maybe their maintenance and specialist staffing issues. It took 4.3 hours to get oil changed and serviced and mirror is The only problem I think is maybe their maintenance and specialist staffing issues. It took 4.3 hours to get oil changed and serviced and mirror issue looked at. They always do a good job just the longest I’ve ever had to wait. Thanks Danny for everything. More
Ryan Genevie was my service rep/advisor. I couldn’t have been more please with his help and attention, I went in for routine oil change, discovered I needed front brakes and brake fluids, *a I couldn’t have been more please with his help and attention, I went in for routine oil change, discovered I needed front brakes and brake fluids, *at my request, Ryan reviewed my previous service records with me as I was unsure this service hadn’t already been done. Ryan was patient and helpful. I will request him as my advisor in the future. We have purchased 3 vehicles from World Ford and have always been happy with Sales and Service. More
Service dept, Mr. Kevin Jardine is a content professional, who made me very comfortable with my first service on my 2024 F250 diesel. He walked me through everything, Kevin Jardine is a content professional, who made me very comfortable with my first service on my 2024 F250 diesel. He walked me through everything, talk to me about what he was doing, and let me know exactly what I needed to know. I would work with him tenfold, and he honestly deserves a raise for how he takes care of customers. The diesel department is lacking as it takes two weeks, in which I would have to leave my primary vehicle there, just to get in with a technician. This is unacceptable to a Ford vehicle purchaser. We deserve timely service, and have our expectations met. There’s no way a working class person can leave a vehicle for up to two weeks as they are two weeks behind, just to get their vehicle looked at. Fix your diesel service. More
I had a quick ,efficient,and informative experience at Pensacola World Ford great environment and employees thanks Pensacola World Ford great environment and employees thanks More
Every person there was helpful! Me and my wife came in on a Saturday and were in a rush due to prior commitments. They found us a truck and expedited the process for us which helped Me and my wife came in on a Saturday and were in a rush due to prior commitments. They found us a truck and expedited the process for us which helped us out. The F 150 is this perfect fit for me. Thanks guys and a special shout out to Austin (go Dawgs)! More