World Ford Pensacola

I had an appointment scheduled for 8:30. I arrived at 8:20 but didn’t actually speak to a representative until 8:50 then I had to wait for two hours for a basic oil change. I arrived at 8:20 but didn’t actually speak to a representative until 8:50 then I had to wait for two hours for a basic oil change. More

Was quoted an hour and a half wait for oil change and tire rotation but was out the door in about half of that time. tire rotation but was out the door in about half of that time. More

Austin is a great representative, always efficient and knowledgeable. I highly recommend the service at World Ford. knowledgeable. I highly recommend the service at World Ford. More

It was very warm and welcoming, from the start the best greeting I’ve received in a long time. I don’t get that at my dealership in Daphne, Alabama. Everyone was exceptional above and beyond. Robert was ve greeting I’ve received in a long time. I don’t get that at my dealership in Daphne, Alabama. Everyone was exceptional above and beyond. Robert was very professional absolutely wonderful the entire time he kept me informed on everything and up-to-date on my vehicle from start to finish. I was very pleased. I will definitely be back again to get my car service here just because of Robert and the rest of the staff. More

This dealership is top notch. They provided quick service and Katie F. was a fantastic advisor. The text element allowed me to review the repairs,prices, and time frame for parts. They provided quick service and Katie F. was a fantastic advisor. The text element allowed me to review the repairs,prices, and time frame for parts. I confirmed the repair right from my phone in seconds. Truly an amazing experience. More

Excellent service agents, knowledgeable and professional. Robert went out of his way to insure my vehicle was repaired. He worked closely with my extended warranty company. Robert went out of his way to insure my vehicle was repaired. He worked closely with my extended warranty company. More