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World Ford Pensacola
Pensacola, FL
1,621 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,621 reviews
April 03, 2025
I brought my Focus on because the dashboard started separating. I have the Platinum ESP coverage from Ford. Dealership said the car is too old & did nothing to fix it. Service advisor worked hard but o separating. I have the Platinum ESP coverage from Ford. Dealership said the car is too old & did nothing to fix it. Service advisor worked hard but overall a poor showing for Worl Ford & Ford in general. Zero support for their products. The car only has 55,000 miles and is in otherwise excellent condition & was bought at World Ford. That won't be happening again. More
by MrE
Employees Worked With
Robert
April 02, 2025
Robin was the absolute best! She listened to what I needed and got me the best car for the best deal. You won’t find anyone better!! She listened to what I needed and got me the best car for the best deal. You won’t find anyone better!! More
by alicia.sadowski
Employees Worked With
Robin Homer
April 02, 2025
Took my F150 in for regular maintenance service and had phenomenal customer service from Katie in the service department. She was extremely helpful, knowledgeable, and friendly. Top notch service from over phenomenal customer service from Katie in the service department. She was extremely helpful, knowledgeable, and friendly. Top notch service from over any other Ford service department I’ve had around the south. More
by Aaron K
Employees Worked With
Katie Ferrell
April 02, 2025
Service representative was qick and courteous. The service was fast. I liked the email update to let me know everything was good with the car. The service was fast. I liked the email update to let me know everything was good with the car. More
by sns0921
Employees Worked With
Timothy Watts
April 01, 2025
Had my truck way too long for 3 hr fix. I dropped it off on Friday the 7th. I called the next Wed and I was 7 in the queue. What was the number on Friday? I wish they would call me when I I dropped it off on Friday the 7th. I called the next Wed and I was 7 in the queue. What was the number on Friday? I wish they would call me when I’m fourth in the que and I’ll bring it over. That way I could have been using my truck. More
by Mcelis4646
Employees Worked With
Miranda
