World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Poor Customer Service After buying my car I was told they would call me when the out-of-state plates came in. My temporary plates expired and no one called. I called the After buying my car I was told they would call me when the out-of-state plates came in. My temporary plates expired and no one called. I called the dealership twice and was told someone would call me back. I received no calls even though I e=was driving on expired plates. On my 3rd call over the course of 3 days I was told I had to pick up the plates myself out-of-state. It seems like the service is fine when they want you to buy a car but then it is non-existent after. More
Great Service I was greeted as soon as I entered the building and processed in an efficient manner. I was then escorted to their clean waiting room. I was only ther I was greeted as soon as I entered the building and processed in an efficient manner. I was then escorted to their clean waiting room. I was only there for an oil change but would come for any repair as well. More
World Jeep - Two Thumbs up! Working with Brianna DiBella was a quick and straightforward process. I knew going in what other dealers prices were, and she beat the competition. I Working with Brianna DiBella was a quick and straightforward process. I knew going in what other dealers prices were, and she beat the competition. I didn't have a lot of time, I had to get back to work and she sped up the process for me. She is a great multi-tasker. Bill Morgan completed the process for me with a walk through of my new Jeep's features and set up my blue tooth which I had never had before. Finance was quick and easy as well. All around a great experience! More
Completely Satisfied I was completely satisfied with the service I received for an airbag light that mysteriously appeared on my display panel. I scheduled an appointment I was completely satisfied with the service I received for an airbag light that mysteriously appeared on my display panel. I scheduled an appointment Friday, and was seen on Tuesday. My appointment was at 9:30. However, I arrived early 8am, and my repair was done by 9am, and I was headed for work. I was overly impressed with the explanation of my airbag issue. Why it happened, and what was done to correct the problem (a personal touch). Additionally, my car was washed, and it looked great when I drove off. Everyone involved with my service did an outstanding job. The 5 star rating is well deserved. More
Best Car buying experience ever. Brianna and Bill made this easy..If you need a vehicle see Brianna she makes it easy and fun. They found the Jeep I wanted in a few hours. Brianna and Bill made this easy..If you need a vehicle see Brianna she makes it easy and fun. They found the Jeep I wanted in a few hours. More
2014 Red Jeep Laredo Wonderful staff. Chris Ryan was personable, friendly, and not the least bit pushy! We were comfortable with the whole car buying process. Bob Morgan, Wonderful staff. Chris Ryan was personable, friendly, and not the least bit pushy! We were comfortable with the whole car buying process. Bob Morgan, customer advocate, was helpful and informative. More
Great experience at World! Staff is amazing! Staff is so friendly and helpful. Made leasing a car for our daughter simple and quick. The whole staff went above and beyond to accommodate our famil Staff is so friendly and helpful. Made leasing a car for our daughter simple and quick. The whole staff went above and beyond to accommodate our family. I would highly recommend World to alll my family and friends! More
great experience The people at World Jeep were so helpful to me. This was truely a hassle free process. Every step went quickly and smoothly. And I like the fact tha The people at World Jeep were so helpful to me. This was truely a hassle free process. Every step went quickly and smoothly. And I like the fact that there is someone to review all of the gadgets before I left. This may a world of difference. More
Efficient and professional I brought my Jeep in for a warranty issue. I got a prompt appointment. Service advisor was excellent. Work completed in a timely fashion. Very happy. I brought my Jeep in for a warranty issue. I got a prompt appointment. Service advisor was excellent. Work completed in a timely fashion. Very happy. More
Great crew ! Always informative I was very pleased with the time we turn around for my repair and the constant information on my status thank you everyone for doing a great job I was very pleased with the time we turn around for my repair and the constant information on my status thank you everyone for doing a great job More