World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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One point of servicing let me down Experience talking to Lauren the executive was very pleasant and greeting full but the only point that disappointed me was the way car was washed from Experience talking to Lauren the executive was very pleasant and greeting full but the only point that disappointed me was the way car was washed from outside and no Vacuum cleaning is done from inside. I have experienced first time ever that a car came out service center and still dirty from inside and glasses not clean. More
Polite and fast Great service. Very fast.i would like more amenities in the waiting area, but I just bring a book and there is no issue. Also Kristen from finance had Great service. Very fast.i would like more amenities in the waiting area, but I just bring a book and there is no issue. Also Kristen from finance had seen me, and spoke with me to help pass time waiting. Over all very good customer service! More
Excellant service I went in for a check engine light and I needed an oil pump ...Dean gave me a loaner... nice vehicle when I picked up my car they had It washed and be I went in for a check engine light and I needed an oil pump ...Dean gave me a loaner... nice vehicle when I picked up my car they had It washed and because of the warranty ... it did not cost me a penny.. More
Best Jeep dealer on East Coast My experience was pure pleasure. From the monent I walked into the dealership til I drove off in my new Jeep Grand Cherokee. Everyone was a delight. G My experience was pure pleasure. From the monent I walked into the dealership til I drove off in my new Jeep Grand Cherokee. Everyone was a delight. Good morale, excited energetic salesman to Finance to delivery. 3 great people made my experience kne if a kind. I've bought over 50 cars from many dealerships and this experience was fast yet very informative and professional. No one likes waiting the typical 5 hours to test drive, go back and forth with pricing or feeling ripped off. I was in and out in less than 3 hours. Probably sooner if I made my choices faster. Lol. Excellent!!!! More
2017 Jeep Grand Cherokee Great experience from beginning to end. Frantz took care me quickly and put me in the truck I was looking for soon as walked through the door. On the Great experience from beginning to end. Frantz took care me quickly and put me in the truck I was looking for soon as walked through the door. On the back end Bill Morgan was fabulous explaining all customer advocate details and then moved me to paperwork which took no longer the 10 min. In and out quickly with the exact truck I loved. Great people great service will be back for my third one from them definitely More
Third time is the charm:) Carmen really stepped up to the plate and helped me out more than I expected. Prior to this visit, I was completely dissatisfied with this dealer due Carmen really stepped up to the plate and helped me out more than I expected. Prior to this visit, I was completely dissatisfied with this dealer due to past experiences. However Carmen helped change my perspective with his professional, courteous, and prompt manner. He really went above and beyond to ensure I had a good experience and his efforts did not go unnoticed nor unappreciated. More
Excellent, timely service Great overall service, very satisfied. Here are additional words to reach the minimum. Great job. Still need ten more words, here they are. Two more. Great overall service, very satisfied. Here are additional words to reach the minimum. Great job. Still need ten more words, here they are. Two more. More
No hassle, easy purchase Best dealership around, no sitting for hours with a sales person haggling over price. Quick, fair, and easy. Lots of inventory, no need to go anywhere Best dealership around, no sitting for hours with a sales person haggling over price. Quick, fair, and easy. Lots of inventory, no need to go anywhere else. More
Bought 2nd hand Camaro I spotted the Camaro on the dealer site in conjunction with USAA car sales, went in to see & test drive. 2 hours later I was off and on my way home. ( I spotted the Camaro on the dealer site in conjunction with USAA car sales, went in to see & test drive. 2 hours later I was off and on my way home. (Surprisingly because the showroom was packed when I got there.) Smooth purchase, happy with the quality of the car, and dealings. Happy with the trade-in price, too. Thank you! I don't see the man shown here that I spoke to last about ins. & paperwork, he was very good at what he does. He has a fish in his office :-) He gets 5 stars! More
Came back for an alignment We've used this dealership to buy our Durango but I always use it for service for both our Charger and our Durango there are dealerships that are clos We've used this dealership to buy our Durango but I always use it for service for both our Charger and our Durango there are dealerships that are closer to us but none of this quality. They really go out of their way in the customer service department. They even gave me a loaner car for some warranty work on my Charger! We will be coming back. More