World Chrysler Dodge Jeep RAM

Good Old Fashioned Customer Service always gets my business I was replacing and trading in my 2012 Jeep Wrangler Unlimited and knew what I wanted and what I didn't want. I didn't have to trade in if dealer was I was replacing and trading in my 2012 Jeep Wrangler Unlimited and knew what I wanted and what I didn't want. I didn't have to trade in if dealer was not going to provide fair trade in value plus I needed a discount on the new vehicle to make it worthwhile, The Salesman, Alan Chapman understood my needs and worked hard to meet and exceed them. The sales manager, Mike, helped meet my financial terms and Alan went about finding me the vehicle out of state in the color I wanted. The process was quick and painless. I met Alan by scheduled appointment, spent no more than an hour on first day and no more than an hour and a half on delivery day including time to test drive and finish papers. Everything was done in advance, no hard upsell of add ons or extras. Final meeting with Bill Morgan, the dealers customer advocate to ensure everything went as expected was a nice surprise. Truly as pleasant an experience as I have had in over 40 years of car buying. A car dealer that does what they say and seems to actually respect their customer.....What a concept! Will be back in a few months when my daughters Jeep Lease is up! More

Kenny @ World Jeep is the best ***** Thank You Ken Cary at World Jeep. You are truly the best !!! I recently leased my 3rd Jeep from him, so I can honestly say his friendly manner and c Thank You Ken Cary at World Jeep. You are truly the best !!! I recently leased my 3rd Jeep from him, so I can honestly say his friendly manner and customer service is consistent. In fact this time it was all done via phone, and when I showed up to do the paperwork, everything was ready for me and it was exactly what I had wanted. He does not try to sell you something just to make the sale. He listens to your wants and needs and really goes out of his way to get you into the exact vehicle your want with the best financing possible. I also want to say that Bill Morgan made this particular time extra special for my daughter. He went over all the features with her and made her really feel part of the deal. The absolute best moment was when he explained how to put the top down and took her picture standing up out of it. This extra effort made this very special moment, (first new car) one she will always remember. The joy on her face brought me back to Christmas mornings of yesteryear. These extra efforts and attention is what makes buying from World different than all the rest. Any dealer can run numbers and process paperwork, Ken and Bill approach what is a standard practice with customized service and even if it is your first time with them, you feel like you are dealing with an old friend. I also want to give a shout out to the Service Department. The sale is over and done with in 1 day, but then it's the service department that counts. They are accommodating to hectic schedules, and also offer friendly honest customer service. To sum it up, I think the world of World Jeep. ! More

Experience of my purchase at World Jeep I walked in and was greeted by Frantz with a big smile. I first went to Sea view Jeep and wasn't greet in the same manner they were very nasty. After I walked in and was greeted by Frantz with a big smile. I first went to Sea view Jeep and wasn't greet in the same manner they were very nasty. After sitting with Frantz we negotiated a great deal and I made the purchase. I didn't have to sit around for hours waiting for the right price, nor need to be closed by the sales manager. I would highly recommend Frantz at world Jeep for your next purchase. More

Won me over - Again In the last 6 months, my car has been their at least 8 times (once you had it for over a 2 weeks) for the same thing. You replaced the valve body and In the last 6 months, my car has been their at least 8 times (once you had it for over a 2 weeks) for the same thing. You replaced the valve body and the cylinder heads. Brought in on Thursday because it was miss firing again and told the person my wife is going on a long trip, he said all they needed to do was fix the computer. Now my wife is in upstate NY and the car is acting up with the check engine light going on and problems getting out of 2nd gear (same problem now 9 times). This car is a true lemon and your service department has no clue on what they are doing. The car has 48,000 miles paid good money for it and it is the worse vehicle I ever owned. You can call me at 908-770-9768 David Gordon Update - Carmen called be 10 minutes after I sent him an email Saturday night. They took the car on Tuesday and gave us a loaner until it is fixed. He already called me Tuesday morning and gave me an update - Good Follow Up skills! I will change my overall rating to a good and will update again when the car is delivered back. Update - Picked up the car and everything seems to be good. They called and kept me informed on what they were doing and what they car needed. With the great communication and the turnaround of the vehicle I will change my survey to would recommend and improve their rating in quality of service. Thanks More

Excellent Service! This has been my first experience owning a jeep and I couldn't be happier. I will continue to be a jeep owner for years. This has been my first experience owning a jeep and I couldn't be happier. I will continue to be a jeep owner for years. More

Great service Purchased a 2012 Jeep here 7 months ago. Had the complimentary oil change done and told them I had a squeak at rear wheel. They found the rotors had Purchased a 2012 Jeep here 7 months ago. Had the complimentary oil change done and told them I had a squeak at rear wheel. They found the rotors had high spots and rust and replaced them and sanded the rotors for free even though brakes made specs for a Certified vehicle when purchased. More

TJ is the BEST I have been researching jeeps on-line for months. I did not want to come into a dealership because I thought it would be too stressful. When I came I have been researching jeeps on-line for months. I did not want to come into a dealership because I thought it would be too stressful. When I came to World Jeep I had a jeep in mind and had done my research. I was lucky enough to have TJ as my salesperson. I cannot say enough about him. He was friendly, helpful and AMAZING!! I had so much anxiety coming in. Working with TJ made the whole experience less stressful. It was a long afternoon - but with a great outcome! More

Excellent Jeep Service We recently had the worst driving experience in our lives. The 2016 Cherokee Jeep lost power as we were going over the Driscoll Bridge during rush ho We recently had the worst driving experience in our lives. The 2016 Cherokee Jeep lost power as we were going over the Driscoll Bridge during rush hour. A message appeared over the speedometer that said - SERVICE TRANSMISSION. We were going no more than 10 miles per hour, no road shoulder, and nobody would allow us to at least move to the right lane. Cars were whizzing by on both sides at Garden State Parkway speeds. The problem lessened to a degree on level ground so we returned home to get our other 2016 Renegade Jeep as we had to be in the City that morning. We called World Jeep and they told us to bring the car in. We drove over the next day. Lauren was the service writer and she was very courteous and professional. The transmission tech would not be available for a few days so Lauren got us a loner car. A couple of days later, the car was fixed under the warranty and we were told it was some kind of computer glitch. I trust that it will be OK. We are a Jeep family - I bought 3 of them in 2/16 because they have always been safe and reliable. Over the years, I have purchased 11 of them and they have always provided excellent service. My sons have also purchased 5. Thanks to World Jeep and Lauren for easing a terrible experience. More

Leased a new Durango RT Amazing experience. Literally told them what color I wanted and options- I researched for months and had my mind set. They found everything I wanted, Amazing experience. Literally told them what color I wanted and options- I researched for months and had my mind set. They found everything I wanted, I went to the dealership and it was no hassle- in and out. I have purchased many cars and this was the friendliest experience. My new car is beautiful, Thank you Sue and Allan! More

Easiest process ever buying a vehicle I was recommended to Mike Fein (sales) by a friend. He reached out to me and sent me a link of their used inventory within minutes and I was able to I was recommended to Mike Fein (sales) by a friend. He reached out to me and sent me a link of their used inventory within minutes and I was able to find the very type jeep I had been searching for. Upon arrival mike had me in the jeep within 10 minutes and had may trade appraised while i was on my test drive. I got back and they had everything ready to roll for me. Gave me a very fair trade price and accepted exactly what I offered them on the vehicle i purchased. Being in a similar business i knew better than to ask for a stupid lowball price and waste everyones time. They ran my credit, helped with the insurance, and got me in the finance office is less than 30 minutes. The entire process took less than 90 minutes and i was amazed at the ease of the process as i have purchased over a dozen vehicles in my time and nothing compared to this process. I can't thank Mike and the team at World Jeep enough for making this a smooth purchase and would highly recommend him to anyone looking to buy a Jeep. Thanks again guys!! More