World Chrysler Dodge Jeep RAM

Used Vehicle Purchase Purchased a used vehicle, sight unseen. The vehicle was exactly as described by Brianna, Sales and thoroughly checked out and confirmed by Lou, Servi Purchased a used vehicle, sight unseen. The vehicle was exactly as described by Brianna, Sales and thoroughly checked out and confirmed by Lou, Service Manager and his techniciancs. The sales closing and paperwork with James, Finance, was efficient for a very quick turnaround. More

Resolved World Jeep lived up to their promise when I purchased the car. Carmen Semenza, the service manager, has been a pleasure to work with. He did everythin World Jeep lived up to their promise when I purchased the car. Carmen Semenza, the service manager, has been a pleasure to work with. He did everything possible to ensure my satisfaction. For the vehicle purchase, I worked one on one with sales magager, Brianna. My transaction included a trade in. Brianna not only was able to offer more than any other dealer was willing to purchase my trade in; she came very close to what I owed on the vehicle and saved me the hassle of selling it privately. The vehicle I ultimately left in is a preowned Dodge. Brianna was able to honor the True Car price I was given prior to coming in. My breaking point on the deal came down to the monthly payment and what I could afford. Before we started any negotiating, Brianna stated she would try her best to get to the monthly payment I was comfortable with. Ultimately she actually came a little under that monthly amount! I was blown away! The test drive of the vehicle was very pleasant. The "lot guy" that went along with me ensured that I was comfortable driving the Dodge given the big step up from my previous auto. Because I have not driven a manual car in a while and was not comfortable driving the Dodge back home, Brianna was able to arrange for 2 other salesman to drive the car to my house with me. I have never heard of that service and am still amazed that it was extended to me. More

Outstanding Customer Service Mr. Napoleon was an absolute pleasure to do business with. He was very thorough and took his time explaining to me the different models of jeeps that Mr. Napoleon was an absolute pleasure to do business with. He was very thorough and took his time explaining to me the different models of jeeps that I was interested in and which one would best fit my needs. The whole process was completed in a timely fashion. He is very knowledgeable and friendly which put me at ease as a first time customer at this dealership. In all the staff had a great vibe in that they were all there to help their customers feel satisfied with the end result. I most appreciate not feeling pressured and that all my questions while in the dealership as well as going over my new jeep were answered in a professional and courteous manner. I would definitely 100 % recommend this dealership and Mr Napoleon to all my friends and family if they are looking to have an awesome experience buying a car ! More

I'm happy I purchased a new 2017 Cherokee from World Jeep! On 9/16/2017, I purchased a new 2017 Jeep Cherokee from TJ Trippe at World Jeep. TJ Trippe was great to work with as was Bill Morgan. I did happen On 9/16/2017, I purchased a new 2017 Jeep Cherokee from TJ Trippe at World Jeep. TJ Trippe was great to work with as was Bill Morgan. I did happen to notice that when my new car was delivered, a peace of trim is loose in the front, the clock and date were not set and in addition the windshield was not clean and the Jeep's window sticker is missing. Please don't throw the windshield sticker out, I would like to have it. I will return to the dealership on Monday evening. Please have the window sticker ready for me then. Overall it was a good experience and I would purchase from World Jeep again. Sincerely, Jon Henrich More

Excellent experience with all the personal from world dodge Great experience felt at home comfortable no pressure. Chris Ryan my salesman a stand up guy a pleasure to do business with, will definitely refer fri Great experience felt at home comfortable no pressure. Chris Ryan my salesman a stand up guy a pleasure to do business with, will definitely refer friends and co workers. Bill Morgan great guy took the time to show and explain how the vehicle works and operates didn't rush threw it, every business should have employees like these two (GREAT GUYS PERIOD). Every dealership should be as easy as this one. More

First time oil change This was the first oil change and tire rotation for my new Jeep Wrangler. It was purchased at World Jeep earlier this year. Overall, it was a basic This was the first oil change and tire rotation for my new Jeep Wrangler. It was purchased at World Jeep earlier this year. Overall, it was a basic service provided for my car; the only thing was during checkin- they had the wrong vehicle listed for service. They had one of my son's Jeep listed for service. I moved both of my son's vehicles to this particular Jeep dealership after purchasing my vehicle there earlier this year. Also, they did not wash my car after the service. I was pretty surprised by that. It has always been the usual standard at other dealerships More

Easy Competitive Friendly From the moment I walked through the doors, Bruce Schwartz was able to assist me and answer every question I had. Friendly and personable at all times From the moment I walked through the doors, Bruce Schwartz was able to assist me and answer every question I had. Friendly and personable at all times I had visited. General Manager was able to accommodate and respect my budget to get me my dream car. Lastly, I met with their advocate who was able to show me my brand new Grand Cherokee inside and out being able to make me laugh the entire time. Second time buying from World and you can guarantee my third purchase will be from here too. EXCELLENT SERVICE More

First class service all the way The service technician was knowledgeable and friendly. Drop off was easy. The time estimate for the job was 4.5 hours. The dealership shuttled me to w The service technician was knowledgeable and friendly. Drop off was easy. The time estimate for the job was 4.5 hours. The dealership shuttled me to work. They called when the car was ready, and picked me up to return me to the dealership. The car was ready in 4.5 hours - just as estimated. More

Easy process, finished the repair in record time! The service department was easily accessible right off the street, friendly, and worked very quickly to get me back on the road yesterday. Extremely The service department was easily accessible right off the street, friendly, and worked very quickly to get me back on the road yesterday. Extremely easy process, WIFI worked great in waiting area as well! More

Excellent Tom Papa was very understanding with my questions and very helpful.I gave my review--Why do you need so many words. Blah Blah Blah Tom Papa was very understanding with my questions and very helpful.I gave my review--Why do you need so many words. Blah Blah Blah More