World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Justin was a “no pressure” salesman who explained all costs clearly. Overall process was great. Would highly recommend World. Your competition never even called me back - after three inquiries! costs clearly. Overall process was great. Would highly recommend World. Your competition never even called me back - after three inquiries! More
I flew in to pick up the vehicle at 12 noon. It was not detailed or serviced. Everyone seemed to drag there feet in order to buy time for the service to happen. I had a lengthy drive and for this not to be detailed or serviced. Everyone seemed to drag there feet in order to buy time for the service to happen. I had a lengthy drive and for this not to be done for my appointment time was disappointing. Then after It was brought around for me to leave, it had a traction control warning on it and floor mats missing. Then finance put in permanent add on numbers the vehicle theft fee yet it was to be optional. When I called back and asked for it to be removed I was told that the (etching) is added automatically to the vehicles. Based on this it seems more permanent than optional and I was told they would not refund it because i signed the paperwork. This is a gimmick and serves as part of payment to the dealership and sales agent. While the truck is nice...many areas were a miss in my experience of purchasing. More
Great experience. TJ and Shane did a great job of getting me in what I needed. Both very knowledgeable and personable. I would go back anytime. me in what I needed. Both very knowledgeable and personable. I would go back anytime. More
Justin did and amazing job. There was no pressure and it made the entire experience amazing. I got the Jeep I wanted at the price I wanted. Fair and honest people. Only place for me to buy jeeps. made the entire experience amazing. I got the Jeep I wanted at the price I wanted. Fair and honest people. Only place for me to buy jeeps. More
Awesome customer service. Shane and justin were prompt and very straight foward with me. I was in and out in less then two hours and couldnt of asked for a better deal. Highly recommend. and very straight foward with me. I was in and out in less then two hours and couldnt of asked for a better deal. Highly recommend. More
Great deal, great service, easy transaction!everything went smooth . Both of them were knowledgeable and personable. Made a smooth deal and was a quick turnover. went smooth . Both of them were knowledgeable and personable. Made a smooth deal and was a quick turnover. More
My experience at World Jeep was outstanding, largely in part to Frantz, my Sales Specialist. Frantz exemplified total professionalism and had endless patience with my questions and the buying process. part to Frantz, my Sales Specialist. Frantz exemplified total professionalism and had endless patience with my questions and the buying process. I certainly recommend Frantz and World Jeep Chrysler to anyone looking to purchase a new or used car. More
Rude Customer Service We leased there in 2017. Our current lease is up in August went in to try and either buyout our Ram or lease a new one. After giving us a new salesp We leased there in 2017. Our current lease is up in August went in to try and either buyout our Ram or lease a new one. After giving us a new salesperson who could and did not understand our lease buyout we test drove a new Ram. Were out of the dealership for 5 minutes to test drive, came back in to find our sales person was with new clients. 3 men stood in the back and watched us come in with the key to the test drive vehicle, we sat down and waited for 10 minutes for someone to come over. They all stared at us and ignored us sitting there. After 10 minutes when we got up to leave the key on the counter suddenly everyone was interested in us. Walked out and 3 people followed us . Tried to make excuses that the new salesperson Justin had clients before we came in, if they knew that why did they put us with him in the first place? Stay away from this dealer, all the promises they make about service , free oil changes etc are lies. I will say after not delivering on the vehicle we had secured they agreed to throw in a bed cover. which took 2 months to get . Worst dealership experience we ever had don't waste your time. More
Super simple selection process, and there was not any hassle with Jay Cytryn. Great experience at the dealership. Took the car for a test drive and it performed great hassle with Jay Cytryn. Great experience at the dealership. Took the car for a test drive and it performed great More
Mike was great. The dealership was very helpful. Needed new windows on the Jeep and will replace. Also reviewed incentives and found others after the purchase. new windows on the Jeep and will replace. Also reviewed incentives and found others after the purchase. More