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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,940 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,940 reviews

November 11, 2020

Justin was a “no pressure” salesman who explained all costs clearly. Overall process was great. Would highly recommend World. Your competition never even called me back - after three inquiries! More

by Mark Schanck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin’s manager and the finance person were great also. Sorry I don’t have their names. , Justin Galatro
Nov 12, 2020 -

World Chrysler Dodge Jeep RAM responded

Mark, welcome to the World Jeep Chrysler Dodge Ram family! Justin and our team are honored to have helped make your car buying experience pressure-free and great. Enjoy your new ride and congratulations! Sincerely, Joe Wajda, Executive Manager

November 10, 2020

I flew in to pick up the vehicle at 12 noon. It was not detailed or serviced. Everyone seemed to drag there feet in order to buy time for the service to happen. I had a lengthy drive and for this not to be More

by jmcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Binford
Nov 13, 2020 -

World Chrysler Dodge Jeep RAM responded

We regret to hear about your recent experience with us. What you've described is certainly not our normal practices and we will be revisiting this our team. We strive for 100% customer satisfaction, and we surely missed the mark here. We apologize for any inconvenience we may have caused and hope that you'll give us an opportunity to earn your business back in the future. Joe Wajda, Executive Manager

Nov 13, 2020 -

jmcm responded

Hey Joe....its a one shot deal most likely. Im not a complainer...rarely ever write reviews...but this one is surely a miss. Still havnt received the title either so I hope the paperwork was handled properly. Feel free to email me. Jmcm@sce-airport.com

October 29, 2020

Great experience. TJ and Shane did a great job of getting me in what I needed. Both very knowledgeable and personable. I would go back anytime. More

by Jeremy Schulte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Henderson, TJ Trippe
Oct 30, 2020 -

World Chrysler Dodge Jeep RAM responded

Thank you for the great review, Jeremy Schulte! We are happy to know that you enjoyed our services. We can't wait for your next visit! Sincerely, Joe Wajda, Executive Manager

October 26, 2020

Justin did and amazing job. There was no pressure and it made the entire experience amazing. I got the Jeep I wanted at the price I wanted. Fair and honest people. Only place for me to buy jeeps. More

by Macandmlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Galatro
Oct 27, 2020 -

World Chrysler Dodge Jeep RAM responded

Thank you for the glowing review. We take pride in our honest approach a do what we can to make each experience a great one. It's nice to know that Justin provided you with an amazing experience! Thank you for choosing World Jeep Chrysler Dodge Ram and congratulations on your new ride! Best, Joe Wajda, Executive Manager

October 12, 2020

Awesome customer service. Shane and justin were prompt and very straight foward with me. I was in and out in less then two hours and couldnt of asked for a better deal. Highly recommend. More

by Amandaflorano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Henderson, Justin Galatro
Oct 13, 2020 -

World Chrysler Dodge Jeep RAM responded

Amanda, it's nice to hear that you enjoyed your experience with Shane and Justin. We're also glad to hear that you found the process timely and great. Thanks for the compliments and we'll hope to see you again! Sincerely, Joe Wajda, Executive Manager

October 10, 2020

Great deal, great service, easy transaction!everything went smooth . Both of them were knowledgeable and personable. Made a smooth deal and was a quick turnover. More

by william.anania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renny Henderson, Justin Galatro
Oct 12, 2020 -

World Chrysler Dodge Jeep RAM responded

William, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business and we hope you'll come back and see us again soon. Best, Joe Wajda Executive Manager

September 18, 2020

My experience at World Jeep was outstanding, largely in part to Frantz, my Sales Specialist. Frantz exemplified total professionalism and had endless patience with my questions and the buying process. More

by Melissakj7737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frantz Napoleon
Sep 21, 2020 -

World Chrysler Dodge Jeep RAM responded

Melissakj7737, thank you for taking the time to write a positive review! We are happy to hear that Frantz was able to help you. Thank you for choosing World Jeep! Sincerely, Joe Wajda, Executive Manager

July 15, 2020

Rude Customer Service We leased there in 2017. Our current lease is up in August went in to try and either buyout our Ram or lease a new one. After giving us a new salesp More

by Fausto&Claudette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin, Mike Superti, Michelle Ryan, Anthony Florano
Jul 20, 2020 -

World Chrysler Dodge Jeep RAM responded

Your feedback is appreciated. We understand your concern and are working towards putting certain actions and processes in place to achieve our goal of 100% Customer Satisfaction. Sincerely, Joe Wajda, Executive Manager

June 18, 2020

Super simple selection process, and there was not any hassle with Jay Cytryn. Great experience at the dealership. Took the car for a test drive and it performed great More

by Ack12
Recommend Dealer
Yes
Employees Worked With
Jay Cytryn
Jun 19, 2020 -

World Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Jay is an excellent salesmen & we are so lucky to have him on our team. We thank you for choosing World Jeep & we hope to see you again soon! Sincerely, Joe Wajda, Executive Manager

June 17, 2020

Mike was great. The dealership was very helpful. Needed new windows on the Jeep and will replace. Also reviewed incentives and found others after the purchase. More

by Rolling
Recommend Dealer
Yes
Employees Worked With
Mike Fein
Jun 17, 2020 -

World Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Mike is an excellent salesmen & we are so lucky to have him on our team. We thank you for choosing World Jeep & we hope to see you again soon! Please enjoy your new vehicle. Sincerely, Joe Wajda, Executive Manager

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