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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,940 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,940 reviews

June 09, 2021

I came back after leasing my last Wrangler through World and went straight to TJ who as usual was awesome! Very honest and easy to work with! The Jeep was ordered and came in sooner than expected which was More

by Hbrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Brown, TJ Trippe, Anthony Florano
Jun 09, 2021 -

World Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a positive review. We're glad to hear that TJ found you a new Jeep and Cheryl was able to answer any questions you may have had. Safe travels in your new Jeep! Sincerely, Joe Wajda, Executive Manager

June 08, 2021

We leased a vehicle with a defect that came to light less than a yr into the lease. So far we have been waiting 55 days for the vehicle to be repaired. The dealer takes no responsibility for the problem wi More

by hollyc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniela Ferreira, Shane Henderson
Jun 08, 2021 -

World Chrysler Dodge Jeep RAM responded

Holly, Thank you for sharing your review. We apologize for the delay in the part arriving to us. We have both been in constant contact with the manufacturer, Jeep has covered two of your lease payments because of the delay, and we’ve provided you with a loaner vehicle at no cost. While I very much understand and emphasize with your frustrations in not being able to drive the car you leased, I believe we have handled the situation as best as humanly possible with our inability to get the part needed to repair the vehicle. Thanks, Joe Wajda Executive Manager

Jun 08, 2021 -

hollyc responded

With all due respect, we only received one payment but that is really not the point and at $180 a payment we are not talking a lot of money. We want to use the vehicle we leased. Every time I contacted the service department I was told that I should contact Jeep directly. We leased the vehicle from your dealership and you have the relationship with Jeep. Contacting the Jeep customer care service has been really useless. Again, with all due respect, you have had this vehicle for 55 days now and do not get me started on the used loaner that smelled like stale cigarettes, has no antenna or radio, and dents and scrapes on the passenger side. We leased a brand new vehicle and put down a substantial amount of money. I asked about turning back this vehicle but I was basically told that was not an option.

June 07, 2021

Working with World Jeep ChryslerDodge RAM has always been a great experience. This is car # 3 for us personally and car number 5 for my extended family. TJ is great, he gets it. Shane works the numbers. More

by mike.zibrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Henderson, TJ Trippe
Jun 07, 2021 -

World Chrysler Dodge Jeep RAM responded

Thanks for the wonderful 5 star review, mike.zibrin! We hope to see you again at World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, Executive Manager

June 06, 2021

Cheryl Brown & TJ Trippe were grate to deal with show how every thing worked on the new 300s Iorderd when it arrived. Thanks to every one else who this a pleasant buy. More

by MDM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Trippe
Jun 07, 2021 -

World Chrysler Dodge Jeep RAM responded

Hi MDM, thank you for the high star rating! Until the next time we meet, take care! Sincerely, Joe Wajda, Executive Manager

June 03, 2021

Salesperson was knowledgeable, helpful & kind. I had a good idea - based on Internet research - of what I was looking for, and my visit made it easy to determine the best choice . My purchase was virtual More

by ParkLoft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Binford
Jun 04, 2021 -

World Chrysler Dodge Jeep RAM responded

Hi ParkLoft, thank you for the 5 star review. We're so glad you had such a great experience with our team and we wish you all the best with your new vehicle. Safe travels! Sincerely, Joe Wajda, Executive Manager

May 25, 2021

As always Franz was great! Who knew leasing a vehicle could be fun and not stressful! Everyone is always joking and laughing at this dealership! More

by Lindrosgirl88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl, Frantz Napoleon
May 26, 2021 -

World Chrysler Dodge Jeep RAM responded

Lindrosgirl88, we appreciate your 5-star rating and thank you for visiting World Jeep Chrysler Dodge Ram. It's fantastic to know that Franz and our sales team took great care of you. Sincerely, Joe Wajda, Executive Manager

May 24, 2021

Came in on Saturday 5/22/2021 to purchase a pre-owned Jeep for our son's 17th bday...Stephanie Singer was amazing, Kristen Inaugurato was also incredible and Cheryl was outstanding in helping us get accl More

by Christina S
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Singer, Kristen Inaugurato, Cheryl...
May 24, 2021 -

World Chrysler Dodge Jeep RAM responded

Thank you for visiting World Jeep Chrysler Dodge Ram, Christina S. We are happy to know that you enjoyed our services with Stephanie Singer, Kristen Inaugurato & Cheryl. Congratulations and we look forward to working with you again. Sincerely, Joe Wajda, Executive Manager

May 21, 2021

Alan is the best. He works all the issues with buying a vehicle, and makes sure his customer will be happy. You can feel secure in his hands! Bill S More

by SALTERBILL
Recommend Dealer
Yes
Employees Worked With
Allan Chapman
May 21, 2021 -

World Chrysler Dodge Jeep RAM responded

Hi Bill, Thank you for the positive review! I'm glad to hear that you had a great experience with Allan! Please let us know if you need anything else. We hope to work with you again in the future. Sincerely, Joe Wajda, Executive Manager

May 07, 2021

Great experience at World Jeep on Shrewsbury Ave. Frantz Napoleon had great customer service and was very pleasant and knowledgeable. I went in looking to purchase my first car and he was very helpful answe More

by jaydon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frantz Napoleon
May 07, 2021 -

World Chrysler Dodge Jeep RAM responded

Jaydon, thank you for taking the time to leave a review for us at World Jeep. We're happy we could meet your expectations; especially Frantz Napoleon! Our team is always available, should you require any extra help. Sincerely, Joe Wajda, Executive Manager

May 05, 2021

My husband and I have owned Jeeps since 1995 and are very happy with them, I especially like dealing with your service manager Lou he has helped me with a lot of things from Jeep, kudos to him More

by kattman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Allan Chapman
May 05, 2021 -

World Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Sincerely, Joe Wajda, Executive Manager

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