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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
2,000 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 2,000 reviews

March 20, 2025

Paid for full synthetic oil change and got semi-synthetic; asked for brake pad mm evaluation and did not get! They offer car wash which I did not get also. Sorry to say customer and repair ser More

by Pissed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Dasilva
Mar 22, 2025 -

World Chrysler Dodge Jeep RAM responded

I apologize that your visit was less than we both expect from World CDJR. I am sorry for the oversight on our part. Although mistakes do happen; we stand behind our work 100%. We are happy to perform a complimentary full-synthetic oil change at your convenience to make things right. We will also review the multipoint inspection and brake measurements with you. Please email me at jhessjr@driveiragroup.com and I will personally set everything up. Please accept my apologies on behalf of the team. Thank you for your feedback and your business. Jon Hess Jr. Parts and Service Director 732-440-1101 Ext 7424

March 17, 2025

Quick and decisive. My time and input were valued and a plan was put into action. Very satisfied. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Mar 21, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi Tom, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World CDJR. Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2025

A routine maintenance was completed within the time frame promised. Vehicle was washed and cleaned as well. The service manager went over each line item explaining the charge and also pointed out a few item More

by Bob P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Lou Zuluaga, Kenneth Cary, Tom Papa, Daniela Ferreira, Shane Henderson, Chris Ryan, Jim Dietrich
Mar 14, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World CDJR! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at World CDJR!

March 10, 2025

Jay provided excellent customer service and took great care of me. Jay was very helpful and courteous throughout the entire process. More

by JulesCam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dasilva
Mar 13, 2025 -

World Chrysler Dodge Jeep RAM responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Fantastic service and great Staff. I will continue to do all my service appointments @ World.Jay, you are the Best More

by Yankeescentral56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 09, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi, thanks for your praise and kind comments about Jay. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

Perfect, brought it in got a loaner. Repairs completed on time, at the right cost. They checked out everything. I was very satisfied. Excellent facilities More

by Frazzittajoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Mar 07, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Great service, brought Jeep in for an issue was fixed within a day, would recommend this dealership’s service department More

by Jeepanddodgeowner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian , Daniela Ferreira
Mar 07, 2025 -

World Chrysler Dodge Jeep RAM responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2025

My husband bought this vehicle there and I would not take it any where else. Professional and just down right nice. More

by pbry89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Tom Papa, Daniela Ferreira, Carmen Semenza, Dean Magnavita, Joe Christiana
Mar 07, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2025

They do great work here. I prefer this place over any other dealers in the area More

by Bwillig95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Nunez
Mar 04, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Great service. Always quick and professional! Amazing waiting room with all the amenities plus free wifi More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Feb 28, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi Mario, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!