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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,937 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,937 reviews

December 16, 2014

Fifth Vehicle From World The entire sales process was stressless without pressure or aggravation. We were treated fairly and honestly, after I'd had some less than honest dea More

by smsneath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, John Suell, Reginald Thompson
Dec 17, 2014 -

World Chrysler Dodge Jeep RAM responded

Smsneath, Thank you for leaving a comment about your specific experience at World Jeep Chrysler Dodge Ram. I can't thank you enough for being a returning customer to our dealership. I have to say, it is customers like you that really make our job worth-while. I am really excited to see that you enjoyed your experiences each time. Congratulations on your new ride. We look forward to seeing you next time around. All the best and Happy Holidays, Joe Wajda, General Manager.

December 16, 2014

Experience of a lifetime I bought a new 2015 Cherokee limited, I traded in my 2001 ford Tauras wagon on Thursday 12/11/14. I spoke to Melissa Mednick ( Internet Client Care ) More

by Bob Casanovas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 17, 2014 -

World Chrysler Dodge Jeep RAM responded

Hi Bob, Thanks for the great review. You're title "Experience of a lifetime" really says it all! I truly appreciate you coming into our dealership as well as taking the time to leave a comment regarding your experience. I am pleased to see both Al and Melissa were helpful in your search to find the right car for you. Congratulations on your new Jeep Cherokee! You are going to love that ride.. Thanks again for the message and please come back to see us at any time! All the best, Joe Wajda, General Manager.

December 15, 2014

Great Dealership I recently traded in my car and bought a CPO Jeep Cherokee from World Jeep. My salesman, Bill Morgan, was fantastic to work with, and tried his best More

by corn319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Colville, Bill Morgan
Dec 16, 2014 -

World Chrysler Dodge Jeep RAM responded

Hi corn319, Congratulations on your new vehicle! I am very happy to see we were able to assist you in trading your old ride in for a new one! Bill is a wonderful employee of ours who is well informed on the vehicles as well as equally interested in getting the right car and deal for you. I am pleased to see the process of getting your vehicle Certified went smoothly and that you were able to use one of our loaners during that time. Sorry for the inconvenience of the gift card. Please expect a reimbursement within the next 7-10 days :) All the best, Joe Wajda General Manager

December 14, 2014

new car buyer Great experience. We were initally fact finding. Gave us all the information we needed to make a smart decision. Everyone friendly and helpful. Wh More

by chickenkaren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
credit guy,gene was excellent, Kelly Liberti, Bill Morgan
Dec 15, 2014 -

World Chrysler Dodge Jeep RAM responded

Hi chickenkaren, Congratulations on your new vehicle! I really appreciate that fact that you had originally come in to gather some information and then decided a second time to come back and purchase. That says a lot and I couldn't be happier we were able to assist you in finding what you were searching for. We try our best to provide excellent customer service by treating our customers like family instead of strangers. Thank you for leaving a comment and for coming in to find your next vehicle. We wish you all the best with your new car and hope to see you again in the future regardless of the department you are visiting! Happy Holidays! Joe Wajda General Manager

November 10, 2014

The Best Jeep Dealership Around! This is my third jeep, all which were purchased at World Jeep! JT and Bill are amazing and easy to work with! They made me an amazing deal…it was im More

by ewelsh325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Colville, Bill Morgan
Nov 11, 2014 -

World Chrysler Dodge Jeep RAM responded

ewelsh325, Your subject line says it all! Thank you so much for the compliment and taking the time to leave a comment regarding your experience! Thank you for also being a returning customer to our dealership. Congratulations on your new Jeep. You are going to love driving that brand new 2015 around town. Good luck with your vehicle and please come back to see us at any time! We'd be happy to assist you in the Service and Sales departments. Until then, enjoy driving! Joe Wajda General Manager

November 01, 2014

HORRIBLE EXPERIENCE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Called 10/31/14 spoke to Frantz requested quotes on 4 Cars so that me and my family can discuss prior to arriving at dealer was told no sales manager More

by Nic.C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol,Frantz, JT Colville, Frantz Napoleon
Nov 04, 2014 -

Nic.C responded

Ok as stated I will update on once someone gets back to me from the dealer. So today 11/4/14 at about 10:30 am I got a message from Frantz so I called back no apologies for getting back to me 3 days later but a hold someone name Bill wants to speak to you so Bill gets on the phone and has no clue what going on what a circus. I advised Bill I stop by the dealer on 11/3/14 and spoke to AL and he advised me that 3 of the 5 cars I was interested in was gone and not on the lot but was told the Internet department hasn't remove the listing Really!!! But he will get back to me on the bottom line price on the 4th car I was interested in with in the hour mind you this was 10:45am this morning it's now 2pm. BOTTOM LINE PEOPLE THE TACTIC IS TO GET YOU TO GIVE THEM YOUR INFO ON LINE TO GET THE WORLDS BEST PRICE AND IF THEY GET BACK TO TELL YOU COME TO THE DEALER FOR A TEST DRIVE AND WHEN YOU GET THERE TELL YOU THATS THE BEST PRICE THEY CAN GIVE YOU AS I WAS TOLD WHEN I WENT TO THE DEALER ON 11/3/14. BECAUSE I WAS TIRES OF WAITING ON THEM TO GET BACK TO ME. IF YOU HAVE TO LIE TO THE CUSTOMER TO GET THEM TO THE DEALER SHIP WHAT WILL YOU DO WHEN THEY GET THERE. STAY AWAY IS MY ADVISE .

October 13, 2014

Brianna DiBella could be Salesperson of the Year \ We have been coming to World Jeep for over 5 years. We have leased numerous Jeep Cherokees. The sales service is always spot on but especially this More

by SuzDawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella
Oct 14, 2014 -

World Chrysler Dodge Jeep RAM responded

SuzDawson, Thank you for leaving such a lovely review! I really appreciate that you took the time to leave a comment. Also, thank you for being a returning customer! There is nothing better than having a customer that can validate our customer service time and time again :) The Jeep Cherokee is an amazing SUV inside and out. It is a nice, smooth and reliable car with the looks to boot! I am thrilled to hear we were able to provide your son and his new wife with the first car of their marriage! That is a great way to kick off a life time of happiness together. I can't thank you enough for using both our Sales and Service departments! Please come in to see us at any time. We'd love to see you at any time! Enjoy the Jeeps! Joe Wajda General Manager

September 15, 2014

Great salesman Went to world jeep for the first time and it definitely will not might not be the last. It is a laid back dealership where there is no pressure from s More

by Robnyc429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Chapman, JP Gilbert
Sep 15, 2014 -

World Chrysler Dodge Jeep RAM responded

Hi Robynyc429, Thank you for leaving such a nice comment! What you stated is the exact type of service we try to provide on a regular basis to our customers. It is extremely important for us to make our dealership a relaxed environment. It happens too often that a dealership can make a potential customer feel very intimidated and scared. We try to provide a friendly experience with knowledgeable staff that is really there to help the customer find exactly what they are looking for. Thanks for coming in to see us and that you are also going to recommend us to your friends and family. We hope to see you again when you're in the market for a different car! All the best! Joe Wajda General Manager

September 08, 2014

Very informative with NO PRESSURE!!!!!!! We had the greatest experience with World Jeep in Shrewsbury, N.J., Allan Chapman was very patient, not pushy at all like some sales people can often More

by Jeannine.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Chapman
Sep 08, 2014 -

World Chrysler Dodge Jeep RAM responded

Jeannine.johnson, Congratulations on your TWO new cars! That is fantastic! I am so happy to hear that we were able to obtain everything you wanted. Jeeps are amazing, the look great on the outside and work extremely well on the inside! Allan is a great representation of the customer service we provide to our customers. You're right, it is a big deal to buy a car. There is a lot to consider not to mention, it also costs a lot of money to you worked hard for! Thank you for trusting in us. It really means a lot. Enjoy your two new rides! We hope to see you again in the future. All the best, Joe Wajda General Manager

September 02, 2014

Excellent experience Al Ionno helped me get into the Jeep that I wanted. He was friendly, helpful and felt comfortable with him. Office staff is great as well. Very happy More

by Ksgonzo78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ionno
Sep 03, 2014 -

World Chrysler Dodge Jeep RAM responded

KSgonzo78, Thank you for taking the time out of your day to leave a comment regarding your experience at our dealership. It makes me very happy to see you say that you felt comfortable dealing with us. We realize that often times there is a pressure associated with buying a car which can then result in a customer not wanting to come back. Here at World Jeep Chrysler Dodge Ram we try our best to avoid that scenario. Good luck with your Jeep! You are going to love it, especially when the winter weather comes around! Thanks again and we look forward to seeing you in the future. Have a great day. Joe Wajda General Manager Jwajda@aol.com 732-918-1380

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