World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Fifth Vehicle From World The entire sales process was stressless without pressure or aggravation. We were treated fairly and honestly, after I'd had some less than honest dea The entire sales process was stressless without pressure or aggravation. We were treated fairly and honestly, after I'd had some less than honest dealer experiences. I started with the online sales chat to confirm availability, and when we arrived at the dealer, a salesman was ready to help and knew where the key was and the vehicle, something other dealers couldn't handle. John took good care of us, even though we probably bought the least expensive car on the lot during a busy Saturday. Again, a non-stressful experience with our fifth World vehicle. More
Experience of a lifetime I bought a new 2015 Cherokee limited, I traded in my 2001 ford Tauras wagon on Thursday 12/11/14. I spoke to Melissa Mednick ( Internet Client Care ) I bought a new 2015 Cherokee limited, I traded in my 2001 ford Tauras wagon on Thursday 12/11/14. I spoke to Melissa Mednick ( Internet Client Care ) about buying a car. Melissa gave me Al Ionna. Upon our conversations on the Phone., Al was very professional and asked what I wanted in the Car. Al gave me good advice, on what was available. I made an appointment to meet on Thursday 12/11/14. The rest is Hostory. I am very happy with my new car. Both Melissa and Al were very helpful in my purchase, and would recommend them to other buyers ! Well done Al Melissa and Al Ionna! More
Great Dealership I recently traded in my car and bought a CPO Jeep Cherokee from World Jeep. My salesman, Bill Morgan, was fantastic to work with, and tried his best I recently traded in my car and bought a CPO Jeep Cherokee from World Jeep. My salesman, Bill Morgan, was fantastic to work with, and tried his best to make every transaction smooth for me. The car is great, the price was great, and they gave me a fair value for my trade in. I took the car before it was certified, and had to bring it back for the certification process a few weeks later. They provided me with a loaner car and made the whole process very easy for me. I highly recommend that you give them a chance to help you find a car, or use their service department, which was also great. The only negative thing I would say is that I clicked a link for a free $25 gift card for taking a test drive and showed the email confirmation when I arrived. I never received the gift card even though I asked again, but given my happiness with my experience overall, I didn't mind letting it go. More
new car buyer Great experience. We were initally fact finding. Gave us all the information we needed to make a smart decision. Everyone friendly and helpful. Wh Great experience. We were initally fact finding. Gave us all the information we needed to make a smart decision. Everyone friendly and helpful. When we came back to get the car fastest experience we ever had. Everything was ready for us. More
The Best Jeep Dealership Around! This is my third jeep, all which were purchased at World Jeep! JT and Bill are amazing and easy to work with! They made me an amazing deal…it was im This is my third jeep, all which were purchased at World Jeep! JT and Bill are amazing and easy to work with! They made me an amazing deal…it was impossible to say no. I love my new 2015 grand cherokee altitude and am happy to be a returning and forever client of World Jeep!! Thank you so much JT and Bill!!! =) More
HORRIBLE EXPERIENCE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Called 10/31/14 spoke to Frantz requested quotes on 4 Cars so that me and my family can discuss prior to arriving at dealer was told no sales manager Called 10/31/14 spoke to Frantz requested quotes on 4 Cars so that me and my family can discuss prior to arriving at dealer was told no sales manager available to give quotes and he would get back to me by 9:30am 11/01/14 ok next day arrives 9:30 am came and went at 11:30am called to follow up on my quote spoke to Carol advised me Frantz off she would help me REALLY Frantz off FLAG #1 He did not advise me that he would be off the day prior when I spoke to him, So I gave Carol all the info she requested and was told a sales manager is not available but she will get back to me shortly with my quote FLAG # 2 what type of dealer is this there is never a sales manager available to give a customer a price on a car or no one else to assist the customer, It is 4:30pm and no word back from Carol Frantz or sales manager on my quote really 2 DAYS and still can't get a price on a car WHAT KIND OF PL;ACE IS THIS. Called back left message for sales manager by name of JT will see if he responds to my inquiry. We planed on Purchasing a car from this dealer today and it is rainy and messy outside and I can believe that in this day and time THIS DEALER CAN'T GET A PRICE TO A CUSTOMER WITH IN A RESONABLE TIME SO THE CUSTOMER DON'T HAVE TO SPEND THE WHOLE DAY AT THE DEALER NEG PRICE. I CAN'T IMAGINE HOW MANY CUSTOMERS THEY MUST LOOSE BECAUSE OF EMPLOYEES FAILING TO PROVIDE CUSTOMER SERVICE..WILL UPDATE THIS WHEN I HEAR BACK FROM THEM LETS SEE HOW LONG IT TAKES. NIC More
Brianna DiBella could be Salesperson of the Year \ We have been coming to World Jeep for over 5 years. We have leased numerous Jeep Cherokees. The sales service is always spot on but especially this We have been coming to World Jeep for over 5 years. We have leased numerous Jeep Cherokees. The sales service is always spot on but especially this last time (Oct 2014) with Brianna DiBella. Brianna knows each car inside and out and quickly can size up what you are looking for – narrows it done so specifically and confidently that it is almost like she has a sixth sense. Additionally, the service at World Jeep is always excellent but somehow exceeds our expectation each time. In the last 2 months my husband and I leased 2 Jeeps (different) My son and his wife just leased their first car as a married couple today from World Jeep. More
Great salesman Went to world jeep for the first time and it definitely will not might not be the last. It is a laid back dealership where there is no pressure from s Went to world jeep for the first time and it definitely will not might not be the last. It is a laid back dealership where there is no pressure from salesman trying to fill a quota. Alan Chapman (salesman) answered all my questions and gave me a very good deal on the grand Cherokee. I will be highly recommending him to all of my family and friends. More
Very informative with NO PRESSURE!!!!!!! We had the greatest experience with World Jeep in Shrewsbury, N.J., Allan Chapman was very patient, not pushy at all like some sales people can often We had the greatest experience with World Jeep in Shrewsbury, N.J., Allan Chapman was very patient, not pushy at all like some sales people can often be. He took all the time needed, going over every detail and option available so we didn't miss out, so my husband and I could choose the exact options that suited us. We had gone to a different dealer a few weeks before re: the same Jeep we had in mind and the woman/sales rep. couldn't be bothered, we had an appointment with her and she had us waiting two hours, when she did finally sit down with us it was horrible how rushed we were..........Needless to say, we are TOTALLY SATISFIED with our new Jeep's, THANK YOU, Allan Chapman and World Jeep for meeting all of our expectation's........as we all know purchasing a new vehicle is a big deal, one should feel completely content in doing so, after all, it is another one of life's big purchases!!!!!!! Yes we bought two, THANK YOU again Allan! More
Excellent experience Al Ionno helped me get into the Jeep that I wanted. He was friendly, helpful and felt comfortable with him. Office staff is great as well. Very happy Al Ionno helped me get into the Jeep that I wanted. He was friendly, helpful and felt comfortable with him. Office staff is great as well. Very happy, will purchase another Jeep from him again. More