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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,962 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,962 reviews

March 31, 2015

Leasing a Jeep Patriot Had a very good experience leasing our Jeep Patriot, they made the process of trading in my old car and leasing the Jeep Patriot a very smooth and ple More

by GM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Laurucella, Keith Dickinson
Apr 02, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi GM, Congratulations on the trade-in and purchase of a new vehicle! That is very exciting and I am happy to see you chose us to help you do that. Thank you for recommending us to anyone you may know regarding vehicles. We really try to provide excellent customer service and it's nice to know that our efforts are being rewarded by wonderful customers like you. I appreciate you taking the time to leave a message and wish you all the best with your vehicle. If you need any questions answered or help within our Service or Sales departments we are more than willing to lend a hand. All the best, Joe Wajda General Manager

March 30, 2015

Awesome Experience Incredible experience with world jeep/dodge. No pressure, all options were explained to us, test drove what we wanted. Even though they were busy they More

by coach2234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris ryan, Joe Wajda, Kristy Liberti
Mar 31, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi coach, Thank you for leaving a review about your dealership visit. We try our best to provide a great customer service experience each time a customer walks into our store. It's great to know you were treated with the service you deserve during a busy time. No matter the circumstances we will always try our best to answer your questions and assist you in finding exactly what you are looking for. Congratulations on your purchase! It's very exciting to get a new vehicle. On behalf of Kristy, Chris & myself, thank you for coming in to see us and please come back at any time. We'd be happy to help you again. All the best, Joe Wajda General Manager

March 25, 2015

Jeep Compass 2013 I first met Keith while accompanying my boyfriend for his Jeep Liberty purchase in December 2014. I was just contemplating purchasing a Jeep at that t More

by violettfem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Dickinson
Mar 30, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi violettfem, Thank you for being a returning customer to our store to buy your own vehicle. It's really great to see that your visit with your boyfriend allowed you to feel comfortable enough to come back and get something of your own. Congratulations on the purchase of your very own Jeep! That is really fantastic and I am pleased to see had a great experience. Keith is just as you described him and we are very happy to have him as a member of our team. On behalf of our entire dealership, thank you for coming in and please let us know if you need anything else. All the best, Joe Wajda General Manager

March 23, 2015

Great dealership The employees were very easy to work with and didn't hassle us, and I am extremely happy with my purchase! I would definitely recommend this dealer! More

by Erin.white587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Mar 24, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Erin, Thank you for taking the time to leave a message regarding your visit to our dealership. It's really great to see you had an enjoyable and successful trip. Congratulations on your purchase! It's a great feeling to walk away with a new car. I hope you have been enjoying your drives since having your new ride. Thank you for recommending us to your friends and family, I really appreciate it. Our customers mean a lot to us and to have someone recommend us actually goes a long way. Please come back to see us at any time, we'd be happy to help you again on the lot or within the Service Department! All the best, Joe Wajda, General Manager.

March 16, 2015

Jeep Purchase We purchased a 2012 Jeep Grand Cherokee from Bill Morgan he was great and informative and gave a fair trade on our Honda accord. No pressure sales tac More

by Yelena123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Mar 17, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Yelena123, Congratulations on your Jeep purchase! We are glad to hear our Salesperson Bill Morgan was able to accommodate you and give you great customer service as well as a fair trade on your Honda. He is a very well-informed salesperson and an asset to our team. Please let us know if there’s anything that we can help you with in the future as far as service or any questions. We would be happy to assist you again! Enjoy your Jeep. Best, Joe Wajda, General Manager.

March 15, 2015

purchase of a new 2015 Jeep Cherokee Our salesperson was Bill Morgan and we couldn't be more pleased with the service we received from him from the initial order to the delivery of our ne More

by linda67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Mar 17, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Linda67, Thank you for writing us to let me know of the excellent service that you received here at our dealership. Bill Morgan is a very knowledgeable and personable salesperson. We are very pleased to have him with us on our team. I am also glad that your experience with us was a smooth and pleasant one. We pride ourselves on our customer service and hope that you will return to us as a customer someday in the future. Please feel free to contact us with any questions for if you need any service. Congratulations on your new Jeep and enjoy driving! Sincerely, Joe Wajda, General Manager.

March 14, 2015

Kenn Cary and staff really helped me make a dream come true. I am writing to commend Kenneth Cary for following through on his promises to me over the phone, and for working hard to get me the deal I wanted on t More

by jetwintzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Gilbert, Kenneth Cary
Mar 17, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Jetwintzer, Congratulations on your dream come true to own a Jeep! That is really exciting and I hope that you’ll be very happy with your purchase. I am very happy to see you are glad that Kenneth Cary, Victoria and JP Gilbert were able to provide you with such good customer service. They are very knowledgeable and well-informed within the field and I am so happy to have them on our team. I hope you fully enjoyed your car shopping experience with us. If you ever need anything again please do not hesitate to ask! We'd be happy to assist you on the lot again or within our Service Department. All the best, Joe Wajda, General Manager

March 11, 2015

Excellent I could not have been more pleased with everyone involved in my vehicle purchase. They all exercised a superior commitment to excellence and it showed More

by 200s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Colville, Reginald Thompson, Kelly Liberti
Mar 12, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi 200s, Thank you for taking the time to leave a message regarding your visit to our dealership. I really appreciate you coming into our store and giving us a shot. We understand that buying/leasing a vehicle is difficult. It requires a lot of money and often times you can find yourself being pitched something your not even interested in. We try our best to provide the best customer service possible in a relaxed environment. Unlike most dealers, we believe It's not right to pressure someone into a purchase. On behalf of Brianna, Kristi and our entire dealership, thank you again and if you need anything else we are here for you! Enjoy your vehicle, Joe Wajda General Manager

March 06, 2015

Very Poor experience I had a appointment for test drive last Saturday, showed up, the lady behind the mine desk was on the phone but when she got off didn't even acknowled More

by RobertN
Customer Service
Friendliness
Recommend Dealer
No
Mar 09, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi RobertN, I am very sorry to hear about the experience you had at our dealership. This is very uncharacteristic of us as our cars are generally very clean on any typical day. The issues you ran into are unacceptable and I will be following up with the employees working that day to address them. Thank you for taking the time to leave a message about your visit. Regardless of the type of message left, we truly appreciate customer feedback in order to improve our services. I hope that you would be willing to give us another shot in the future as this is something that will not happen again. Thank you again for your comments. Sincerely, Joe Wajda General Manager

March 05, 2015

Great Salesman Right from the time I walked in to World Jeep, Ken was right there to help us. He gave us no problem with what we were looking for and he was very hon More

by Zhwk23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Mar 05, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Zhwk23, Congratulations on your purchase! I am thrilled to see Ken was so helpful to you that you did in fact land on a vehicle you liked! We understand that buying a new car can be an overwhelming experience. Of course it cost a lot of money and you want to purchase something that is going to last a lifetime. Here at World Jeep we try our best to provide excellent customer service. We are personable people just trying to assist you along the way of finding the vehicle you need. Ken is a great guy and we are very lucky to have him on our team! Thank you for trusting in us and if you ever need anything again, please do not hesitate to ask! All the best, Joe Wajda General Manager

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