World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Excellent!!!!! Worked with Kenny hands down great guy, I didn't even feel like he was a salesman. process was quick and easy. This dealer treats you like your family Worked with Kenny hands down great guy, I didn't even feel like he was a salesman. process was quick and easy. This dealer treats you like your family had coffee and other drinks. and goodies for the kids. cover all aspects. Kenny was super helpful went over everything and made sure we understood everything. Couldn't ask for a better guy or dealer thanks for everything. More
Quick and Easy We went to the dealership not knowing exactly what we wanted. After listening to our needs, Kenny showed us the various models that could work for our We went to the dealership not knowing exactly what we wanted. After listening to our needs, Kenny showed us the various models that could work for our needs, both new and pre-owned. We left with the information we needed, but did not get any vehicles priced. After considering our options, we narrowed down our choices, and Kenny quickly provided a price over the phone for a 2015 Jeep Grand Cherokee Altitude. We compared with a couple other dealerships, and agreed on a price. We planned to come the next day to pick up the vehicle, and specifically asked Kenny to make the process quick and easy when we arrived. When we arrived, the vehicle was prepped, the paperwork was completed, and we were in an out within an hour. This included the orientation to the vehicle and a few minutes with Jean Gilbert the business manager. Thanks for a very positive experience. More
Good Experience I found the employees at World Jeep to have a laid back let you shop experience.Bill Morgan was an awesome sales rep to deal with. He knew just when M I found the employees at World Jeep to have a laid back let you shop experience.Bill Morgan was an awesome sales rep to deal with. He knew just when My wife and I need a minute, and gave it to us. I'd recommend this Dealership over and over. More
Best Customer Service Experiance Ever! From start to finish the World Jeep team was incredible to work with. Best new car purchase experience I ever had. Joe, JT, Lou, and Issac went out From start to finish the World Jeep team was incredible to work with. Best new car purchase experience I ever had. Joe, JT, Lou, and Issac went out of their way to make sure I got exactly what I wanted! R. Kaden More
easy and hassle free shopping/buying experience never drove a jeep before so went into this a little blind but jt and kenny were a pleasure to work with. did a couple test drives over a few days as never drove a jeep before so went into this a little blind but jt and kenny were a pleasure to work with. did a couple test drives over a few days as i considered the purchase and at no time did i feel pressure from the team to make a decision. they walked me through the process, talked about different options with trade-ins, etc. and eventually worked out a great deal. would highly recommend this dealership and especially jt and kenny for your next purchase. i surely will. More
Customer Service is NOT acceptable We chose World Jeep on several recommendations and personal connections to this dealership. We were interested in leasing a 2015 Jeep Wrangler. Righ We chose World Jeep on several recommendations and personal connections to this dealership. We were interested in leasing a 2015 Jeep Wrangler. Right from the start we had a bad vibe about the "deal" we were discussing with the sales people/manager. However - we did choose to continue negotiations and settled on a price and leasing agreement. We got the total run-around for weeks (and that included zero communication from the dealership - unless of course I called them to inquire about the status of our new Jeep). I was "put-off" for weeks about the whereabouts of this new vehicle ("It's in Detroit", "It's in Connecticut", "We don't know where the vehicle is"). After I had finally had it - I called and had to scream at the sales managers about why it's taking so long to get this car! The Jeep magically appeared 2 days later. It should never have come to this!! I am in Customer Service and my husband is in Sales - and we just don't work like this!!! Extremely disappointed in how all of this was handled! Absolutely nothing was offered to us for ALL of the inconvenience! More
Future Sales Depends on ALL Employees. Like Parts. Sometimes the best sales person is in the of the house. Today the Parts Dept. was great in helping me but Lift xxxxxxfor my Jeep. Our next Jeep will c Sometimes the best sales person is in the of the house. Today the Parts Dept. was great in helping me but Lift xxxxxxfor my Jeep. Our next Jeep will come from World Jeep. Thank you. Mark Liska Tinton Falls NJ 07724 More
The Way You Want to Do Business This review actually started in 2011...because that was my first experience with buying a car with them when I was newer to the area and working with This review actually started in 2011...because that was my first experience with buying a car with them when I was newer to the area and working with a number of dealerships on that transaction. After I purchased my 2011 Compass we also continued to go to World Jeep for service on our 2004 Liberty for the past few years. Honestly, the World Jeep service team sold us this latest vehicle because their honesty and integrity over the years is hard to come by. In fact, many times they told us that we did not need to spend money so that when they did it was money well spent. Fast forward to the purchase of our new 2015 Cherokee Trailhawk. We wanted to work with Allan again because he is straight forward and will do whatever it takes to get us the car we want and answers questions as though he were buying the car for himself or his family. It's also nice to go to a dealership and see the same faces year after year. We decided to retire the 2004 Liberty on a Friday, test drove on Saturday, had the car we wanted picked out on Sunday, and drove it home Monday. Everyone from sales to finance to delivery in sync. If you have ever had a bad experience buying a car in Monmouth County then take the drive to Shrewsbury. Thanks World Jeep team for another great experience. More
After Market Tool After speaking with the incredibly informative Dan Johnson about the necessary tools to appropriately remove the hard top from my 2014 Wrangler Unlimi After speaking with the incredibly informative Dan Johnson about the necessary tools to appropriately remove the hard top from my 2014 Wrangler Unlimited it was determined that I required some after market tools. He was generous enough to find me a Jeep Branded aftermarket tool kit and hand deliver the kit. I have never seen such dedication and drive in a dealership employee. Truly an example of chivalry and honor from a dealership. Well done More
Finally I found Right dealer Great Experience I saw the vehicle that I was looking for Mazda CX-9 day before I went to the dealership online. I just sent them online request and they booked my app I saw the vehicle that I was looking for Mazda CX-9 day before I went to the dealership online. I just sent them online request and they booked my appointment. I went the next day meet with sales Bill Morgan. He showed me vehicle went for test drive. Look like he knows very well the vehicle. That I gave my price to work with and they tried to come closer made the deal. It was really pleasant experience with Bill Morgan. The finance guy Jean was very good too. So finally I got my vehicle what I was looking for past 2 months. More