World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Happy! I went to Jeep World today to lease my a Jeep Grand Cherokee. I had a great experience and left very happy! Everyone was helpful and friendly! I am Ve I went to Jeep World today to lease my a Jeep Grand Cherokee. I had a great experience and left very happy! Everyone was helpful and friendly! I am Very appreciate of the service i received today! Kenny was great! He was helpful and attentive! More
Taking my wife's Charger for the first time to World Jeep As I turned left into the dealership, I found myself in a crowded parking lot that surrounded the main building. I wondered if I would ever find a par As I turned left into the dealership, I found myself in a crowded parking lot that surrounded the main building. I wondered if I would ever find a parking spot...I continued counter-clockwise around the building... what a relief -- I found a spot. I entered the building through the showroom. I asked a guy in there how to get to service and he directed me "Down the hall; the door on the right." I spoke with Donna and then all went smooth from there. My Charger was pulled into a service bay. The service guy, who was working on the car, stuck his head in the waiting room to ask me where my oil was located. He told me that he knew me from Werner Dodge which had closed and I had bought my 3 previous cars. We shook hands and he left to work on my car...and all went smooth. The people that I spoke with here were great, but their working conditions seemed cramped. I would recommend a larger parking lot and a larger building to work in. The people I met seem to be working in less than adequate conditions. In my opinion, the deserve better.With the closing of Werner Dodge (and with their telling me that I should take my business to World) an upgrade in working conditions is called for in this case. More
So excited I finally own a Jeep! I desperately needed a new car. I was shopping for a few months and just kept getting confused. Everything about my experience at World Jeep was easy I desperately needed a new car. I was shopping for a few months and just kept getting confused. Everything about my experience at World Jeep was easy and peaceful. Kenny Cary was so helpful. He help me understand what I needed and what I could afford. I didn't expect to drive home with a new car but that is exactly what I did! To me, buying a new car felt like climbing a mountain and Kenny was there, every step assisting me. Also Gary and Isaac were great getting bank papers approved and signed....very positive experience all around. More
Slightly Disappointed Although the staff was friendly and attentive, I was disappointed that it took 1 hour to get an oil change when you consider that I was the first cust Although the staff was friendly and attentive, I was disappointed that it took 1 hour to get an oil change when you consider that I was the first customer of the day (8:00am). I was also disappointed that my car was not washed, nor was I asked if I wanted a car wash. It was a perfect late summer day, so there is no excuse, i.e. rainy or snowy day. More
bad service My ram 1500 was in for oil change even with a appointment had if for two day and damage the paint and broke a led light now I have to wait to ge My ram 1500 was in for oil change even with a appointment had if for two day and damage the paint and broke a led light now I have to wait to get the parts More
Positive Service Experience Scheduled Service went extremely smooth even though the place was extremely busy with service requests. Daniela got me setup and was clear about re-ch Scheduled Service went extremely smooth even though the place was extremely busy with service requests. Daniela got me setup and was clear about re-checking the purpose of the appointment, verifying the service coupons were in place to get the best price, and then verifying no other work was recommended or required based on my last service and current mileage, she also validated recalls were up to date, which they were. Was in and out as expected within the time frame expected with clean Jeep as well, excellent overall customer experience. More
buying a used car the process was so long I think we were there from start to finish after the initial test for about 5 hours,and we bought a certified pre owned vehicl the process was so long I think we were there from start to finish after the initial test for about 5 hours,and we bought a certified pre owned vehicle even thou they came down in price a little bit I still think we over-payed, but staff was great friendly lets see how the service end holds up when we need to come back.... More
Exceeds expectations !!! I recently purchases a used vehicle from World Jeep, Dodge Ram. I was told that the car was just traded in and they didn't have a chance to perform a I recently purchases a used vehicle from World Jeep, Dodge Ram. I was told that the car was just traded in and they didn't have a chance to perform all necessary services on the vehilcle. I was told after the purchase to bring car back for these services. The dealership performed all basic services including new brakes and rotors and even replaced 2 tires that were worn. This dealership is concerned about safety!!! I am thrilled with my new car and I can't say enough about Lou and JT in sales and Daniella in Service. This was my first experience with this dealership and I can not say enough about them! John A. More
Daniela Ferreira Very pleasant and willing to explain any needed service. unfortunately I ordered synthetic oil change and they had to redo it because they did not Very pleasant and willing to explain any needed service. unfortunately I ordered synthetic oil change and they had to redo it because they did not install it the first time. More
2015 Jeep Grand Cherokee Overland I purchased my Jeep from World Jeep Chrysler Dodge Ram in late August of 2015. They made the car buying process very simple and found the exact model I purchased my Jeep from World Jeep Chrysler Dodge Ram in late August of 2015. They made the car buying process very simple and found the exact model I was looking for. I came away feeling like I bought the car for a good price and traded my car in for a fair price. I contacted many Jeep dealers around the PA/NJ area and this one I found to have the warmest people and the best service. Brianna DiBella was my salesperson, and I would highly recommend her if you're looking to buy a Jeep, Chrysler, Dodge or Ram from World Jeep. More