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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,943 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,943 reviews

September 19, 2015

Happy! I went to Jeep World today to lease my a Jeep Grand Cherokee. I had a great experience and left very happy! Everyone was helpful and friendly! I am Ve More

by Aperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Sep 21, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Aperez, Thank you for the review and congratulations on your new Jeep Grand Cherokee. That is one beautiful car! I am so pleased to hear that you had a great experience with us and so happy that Kenny was able to help you find the right car for your needs. Kenny is super knowledgeable and he really aims to help his customers. He is a vital member of the World team, and we are lucky to have him. Thank you again and I hope you enjoy your new ride! Best, Joe Wajda, GM

September 19, 2015

Taking my wife's Charger for the first time to World Jeep As I turned left into the dealership, I found myself in a crowded parking lot that surrounded the main building. I wondered if I would ever find a par More

by WBURKE20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 21, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello WBURKE20, Thank you for taking the time to leave a service review. I am so happy to hear that you experienced great customer service with us and I want to thank you for taking your Charger to World Jeep. We really appreciate your loyalty and your patience. The day that you came in was quite busy, and we apologize for any delay. Thank you for all your feedback. We have actually just begun our new renovations and we are so excited for you to see the changes in the future. Thank you again, and we look forward to seeing you again soon! Best, Joe Wajda, GM

September 17, 2015

So excited I finally own a Jeep! I desperately needed a new car. I was shopping for a few months and just kept getting confused. Everything about my experience at World Jeep was easy More

by PeggyB
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary, Gary Yudilevich
Sep 17, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi PeggyB, Thank you so much for your review and congratulations on your new Jeep! How exciting! Don't use just love the new car smell? I am so pleased to hear that you had a stress-free, positive car buying experience with us. I am thrilled that we exceeded your expectations and that Kenny was helpful in assisting you in locating the best car to meet your needs. Kenny is a great employee and an important member of the World Jeep staff. He really wants to see his customers leave happy, and he does a great job representing our dealership. Thanks again and enjoy your new Jeep! Best, Joe Wajda, GM

September 17, 2015

Slightly Disappointed Although the staff was friendly and attentive, I was disappointed that it took 1 hour to get an oil change when you consider that I was the first cust More

by WMASELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello WMASELLA, Thank you for the review. I am so pleased to hear that our staff treated you kindly and were able to help you with your oil change. I apologize that it may have taken longer than expected, but we like to be very thorough to ensure that everything is checked completely. I hope you will give us another chance. Thank you so much for choosing World! Best, Joe Wajda, GM

September 15, 2015

bad service My ram 1500 was in for oil change even with a appointment had if for two day and damage the paint and broke a led light now I have to wait to ge More

by NSCOTT448
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
September 14, 2015

Positive Service Experience Scheduled Service went extremely smooth even though the place was extremely busy with service requests. Daniela got me setup and was clear about re-ch More

by jim9k26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Sep 14, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Jim9k26, Thank you for your review. I am so pleased to hear that Daniela was able to help give you a positive, quick service experience. Daniela is very knowledgeable and really cares about her customer's and their safety. If there is a recall, Daniela will catch it! Overall, Daniela does a great job representing our dealership. Thank you for choosing World Jeep, and we look forward to seeing you in the future! Best, Joe Wajda, GM

September 13, 2015

buying a used car the process was so long I think we were there from start to finish after the initial test for about 5 hours,and we bought a certified pre owned vehicl More

by DPANAYI14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyquan Alston
Sep 14, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi DPANAYI14, Thank you for your feedback. I'm sorry to hear that you had such a long visit with us. We try to make the car buying experience as quick and stress-free as possible, but sometimes it can take longer than expected. I am so pleased that our staff treated you well and that you were happy with our customer service team. We look forward to seeing you in the future, and enjoy your new car! Best, Joe Wajda, GM

September 11, 2015

Exceeds expectations !!! I recently purchases a used vehicle from World Jeep, Dodge Ram. I was told that the car was just traded in and they didn't have a chance to perform a More

by JKARBEENY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Colville, Lou Iannicelli, Daniela Ferreira
Sep 12, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi John A., Thank you for your glowing review! I am so pleased that you found the perfect car at World. You are totally correct when you say that we care about safety. Safety always comes first, and we really appreciate your patience and commitment to getting your new car serviced with us. I am so proud that JT and Daniella were able to assist you. They are important members of the World team, and they really care about their customers. Thank you again, and enjoy your new car. If you need anything else in the future, feel free to stop in or give us a call. Best, Joe Wajda, GM

September 11, 2015

Daniela Ferreira Very pleasant and willing to explain any needed service. unfortunately I ordered synthetic oil change and they had to redo it because they did not More

by FPATTERSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Sep 12, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi FPATTERSON0, Thank you for your review and also for your feedback. We really appreciate all customer feedback because we like to learn from our mistakes, and also improve our customer service. I am pleased that Daniela was able to help you and that she thoroughly explained all our services to you. Thank you again, and if you ever need anything else or have any more issues in the future, please feel free to stop in or give us a call. Best, Joe Wajda, GM

September 10, 2015

2015 Jeep Grand Cherokee Overland I purchased my Jeep from World Jeep Chrysler Dodge Ram in late August of 2015. They made the car buying process very simple and found the exact model More

by WeatherGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella
Sep 10, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi WeatherGuy, Your review made my day! First, I want to congratulate you on your new car-I know you will love your SUV! Thank you so much for the review and for choosing World Jeep. It means the world to us that you shared your experience and recommended us to your friends and family. It's great to hear that Brianna was so helpful to you. She is a very important part of the World Jeep team and she really cares about helping her customers. Enjoy your new Jeep, and if you need anything in the future, please feel free to call us or stop on in. Best, Joe Wajda, GM

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