World Chrysler Dodge Jeep RAM

Discovered safety issue Brought vehicle in for presumed brake problem. Brakes were ok, but axle was badly corroded. Mechanic and desk persons were both friendly and compete Brought vehicle in for presumed brake problem. Brakes were ok, but axle was badly corroded. Mechanic and desk persons were both friendly and competent. xxxx More

Helpful and honest on the life of my brakes. Service was satisfactory. Information was honest. The view and perspective on the life of my brakes was explained to me. Gives me solid view on whe Service was satisfactory. Information was honest. The view and perspective on the life of my brakes was explained to me. Gives me solid view on when service would be needed. Thanks. More

jeep service wonderful service I could go back to the dealership where I bought the jeep originally, but I'd rather come jeep of Shrewsbury NJ. thanks wonderful service I could go back to the dealership where I bought the jeep originally, but I'd rather come jeep of Shrewsbury NJ. thanks More

Excellent and Pleasurable experience I have purchased many new vehicles and this by far was the easiest, most pleasurable experience I have ever had. I called ahead with interest in a spe I have purchased many new vehicles and this by far was the easiest, most pleasurable experience I have ever had. I called ahead with interest in a specific car and it was prepped and ready for a test drive when I arrived. Lou Iannicelli was a pleasure to deal with, no pressure or the typical sales pitches. The entire staff made me feel relaxed and comfortable with my choice. From now on I am going to skip all of the large box dealerships for the at home family feeling and attention that I received here. I am completely satisfied with my purchase and pricing. Thank you Lou, JT, and Joe. More

Helpful, patient and easy Not pushy, and extremely patient and helpful while helping me select my perfect car. I walked in without and exact goal of which car I wanted to walk Not pushy, and extremely patient and helpful while helping me select my perfect car. I walked in without and exact goal of which car I wanted to walk out with. We test drove a variety of cars until I was happy. I love my car, and feel extremely comfortable with my purchase. More

A happy customer I recently leased a new Chrysler from this dealership. Having been in the retail auto business for 44 years I think I know what questions to ask. I w I recently leased a new Chrysler from this dealership. Having been in the retail auto business for 44 years I think I know what questions to ask. I was very surprised to get a very low pressure and down to earth salesman,that understood my needs,and gave me exactly what I was looking for. I am totally happy with the dearlership,and especially happy with my salesman Lou,because I knew he went out of his way to make sure everthing was handled the way I had wanted it. Aqain I thank Lou and all the people at the dealership,for A great buying experience,and look forward to recommending him and the dealership in the future. More

Awful Not only did they have my jeep for 4 weeks, telling me the whole time they were "waiting on engineering," but when they finally told me it was done, I Not only did they have my jeep for 4 weeks, telling me the whole time they were "waiting on engineering," but when they finally told me it was done, I picked it up to find the same issue happening plus a handful of other things wrong with the vehicle. Never again will I go here. I will pay whatever I have to out of pocket to have my jeep towed to any other jeep location to avoid his place. The absolute worst experience ever. More

Best Customer Service Ever! From the moment you call to set up an appointment you know you're in great hands and you're going to have quality service with individuals that ar From the moment you call to set up an appointment you know you're in great hands and you're going to have quality service with individuals that are professionals. They're there to answer any questions you have. The pricing is fair and you feel like you just came home while you're vehicle is serviced. And the receptionist is the first impression from the Service Dept and she strides to make sure you're taking care on the first step of the process! Kudos! More

Car of my dreams I dealt with Lou while purchasing my Jeep. He was down to earth and nice. I got the deal I wanted (for the most part) and was happy with my purchase i I dealt with Lou while purchasing my Jeep. He was down to earth and nice. I got the deal I wanted (for the most part) and was happy with my purchase in the end. My only complaint was that he had to leave by a certain time so he was rushing us along towards the end. I was getting extremely annoyed because of that. I felt his anxiousness to leave and thought it was rude, and it made me want to leave. While there they had pizza, so we were able to eat which was nice since it was a long day waiting for everything to happen. Joe Wajda, one of the managers I believe, was friendly. They got me rubber car mats instead of fabric and immediately took care of the tire balancing issue we experienced on the road test. Overall everyone was friendly that I dealt with, and I would do business there again. I would just make sure whomever I dealt with did not have to leave early, as this is a big financial purchase and being rushed is not something I want to feel again. More