Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
1,943 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,943 reviews
October 20, 2015
Tire Repair I needed service on one of my tires ( a screw went through the tire) and brought my Jeep to World. The service adviser stated that the screw was too c I needed service on one of my tires ( a screw went through the tire) and brought my Jeep to World. The service adviser stated that the screw was too close to the side wall and they replaced the tire instead of repairing it. They have a true concern for the safety and well being of their customers. I appreciate their honesty and service. More
by ADUANA1698
Verified Customer
October 19, 2015
Waiting and removal of review They said they checked my brakes. 3 days later they are squeeking. They have not returned my 2 phone calls. Somebody removed my first review where I They said they checked my brakes. 3 days later they are squeeking. They have not returned my 2 phone calls. Somebody removed my first review where I gave 3 stars, because the customer service was very good (though there is no follow-through). Still waiting for a call back More
by EKRUSZNIS
Employees Worked With
Gary Yudilevich, Stephen Wilson
October 18, 2015
End of day estimate Dropped my car off twice for the same issue. First time had car all day and did nothing. Second time called at 4:45 pm to give estimate and had car f Dropped my car off twice for the same issue. First time had car all day and did nothing. Second time called at 4:45 pm to give estimate and had car for two extra days to complete only part of issue. Upside of this whole debacle was the loaner car although the loaner car had a major mildew odor. More
by DHINTZE
Employees Worked With
Lou Zuluaga
October 17, 2015
3 time customer Just purchasedt 3rd car since 2008, very very happy with all services. I would never go anywhere else for a Jeep. From sales to service always a ple Just purchasedt 3rd car since 2008, very very happy with all services. I would never go anywhere else for a Jeep. From sales to service always a pleasure to deal with. Very accommodating and always get the best price. More
by Denise LG
Employees Worked With
Mike Fein
October 16, 2015
Can't get it right. Came there now TWICE for a repair in my Jeep Wrangler.. The hard too was leaking( I've never taken the hard too or t tops off...). Truck is BRAND NEW Came there now TWICE for a repair in my Jeep Wrangler.. The hard too was leaking( I've never taken the hard too or t tops off...). Truck is BRAND NEW with a tad over 5,000 miles on it. STILL leaking.. Now, I have to take it back again on Monday morning. To top it off, I had to wait ALL DAY for it to be NOT fixed. Repeat warranty work that you idiots can't get right should NOT be waiting all day for repair..! you guys SUCK. More
by Anonymous
Employees Worked With
Lou Zuluaga
October 15, 2015
Aspen Water Pump First time customer, very satisfied with service. My new Chrysler dealership. Would never go back to Buhler! Was kept informed of progress, vehicle d First time customer, very satisfied with service. My new Chrysler dealership. Would never go back to Buhler! Was kept informed of progress, vehicle delivered back as promised. More
by momrox18
Employees Worked With
Tom Papa, Daniela Ferreira
October 14, 2015
Excellent service. We are very happy with the service department. Fast, efficient, reliable service. Made appointment. Did not have to wait on line. Very comfortable wai We are very happy with the service department. Fast, efficient, reliable service. Made appointment. Did not have to wait on line. Very comfortable waiting room. Thanks! More
by jetwintzer
Employees Worked With
JT Colville, Lou Zuluaga, Kenneth Cary, Tom Papa
October 13, 2015
Down to earth Bill and JT made buying my Ram painless and easy. Just honest answers, pleasant atmosphere, and over all great experience. So easy, 2 weeks later, my Bill and JT made buying my Ram painless and easy. Just honest answers, pleasant atmosphere, and over all great experience. So easy, 2 weeks later, my wife came back with me and purchased a Jeep Cheerokee. All vehicle purchases should be this easy. Thanks guys! More
by RAMJAM
Employees Worked With
JT Colville, Bill Morgan
October 13, 2015
GREAT EXPERIENCE KELLY MAZZA AND JT MADE THE ENTIRE TRANSACTION VERY PLEASANT, OFFERED REFRESHMENTS ON A FEW DIFFERENT OCCASIONS AND MADE EVERYTHING COMFORTABLE, UNLIK KELLY MAZZA AND JT MADE THE ENTIRE TRANSACTION VERY PLEASANT, OFFERED REFRESHMENTS ON A FEW DIFFERENT OCCASIONS AND MADE EVERYTHING COMFORTABLE, UNLIKE SOME EXPERIENCES IN THE PAST WITH OTHER DEALERS More
by ROSCO883
Employees Worked With
JT Colville, Kelly Mazza
October 13, 2015
As usual, good service! Service scheduling is easy and efficient. The vehicle is done when promised which is fantastic. Can't say enough about Tom Papa, he is the best! Service scheduling is easy and efficient. The vehicle is done when promised which is fantastic. Can't say enough about Tom Papa, he is the best! More
by Mark - NJ
Employees Worked With
Tom Papa
