World Chrysler Dodge Jeep RAM

Easy and accomodating Thanks to Lou he reminded me of the recalls. Took 2 Hours to get back UConnect system after software recall was done. Otherwise very happy. Thanks to Lou he reminded me of the recalls. Took 2 Hours to get back UConnect system after software recall was done. Otherwise very happy. More

excellent service at service department I am a frequent client at World Jeep Service with multiple vehicles purchased from that dealership. I wanted to extend how efficient and courteos a pa I am a frequent client at World Jeep Service with multiple vehicles purchased from that dealership. I wanted to extend how efficient and courteos a particular person that writes me up most times and deals with me on my vehicles Her name is Danielle and she has been there several years and is always pleasant, efficient and thorough and certainly deserves recognition I appreciate seeing a service person do what they are suppose to do and she is tops!! More

Alays exceeding Expectations I should learn to never get even something as insignificant as an oil change somewhere other than World Jeep. My trusty 2007 Grand Cherokee had just I should learn to never get even something as insignificant as an oil change somewhere other than World Jeep. My trusty 2007 Grand Cherokee had just hit 100,000 miles and deserved some long overdue attention. This trip I needed oil, a new side mirror and a diagnosis for some troubling dashboard warning lights. I had a morning appointment and brought a book to keep me company for what I figured would be a long day in the waiting room. Louis Zuluaga listened carefully to my less than articulate description of my Jeep's ailments and ushered me to the the waiting room and a cup of coffee. Soon after, he presented the results of his examination. My car needed 2 recall repairs, and about $1200.00 worth of other work to return it to top condition. I sighed, pleaded poverty, but authorized him to go on with the work. ( I was glad I had neglected to mention something was wrong with my door as it made a loud, metal on metal noise whenever I opened or closed it.) Mr. Zuluaga and his team got to work and two hours later delivered my car under budget, and ready for another 100,000 miles. Oh, and by the way, the door was fixed too. Great job, guys. I really appreciate your service. More

World Jeep Excellet sales person Kelly Mazza . Like that was able to use same sales representative for my 2nd purchase at dealership. Quick and to the point nego Excellet sales person Kelly Mazza . Like that was able to use same sales representative for my 2nd purchase at dealership. Quick and to the point negotiation. Excellent finance rep as well. More

A real person not a sales robot. I came to this dealership after 6 or 7 others with a price on a 2015 Dodge Dart from TrueCar, they did not have it in stock but did have a 2016. After I came to this dealership after 6 or 7 others with a price on a 2015 Dodge Dart from TrueCar, they did not have it in stock but did have a 2016. After they could not match the price they were able to work with me to get a price that was more than fair. They also gave me fair price on a trade in which was great. Ken was the salesmen and he was great to work with. I felt like I was working with a actual person and not someone who waned to sneak his way into me buying the car. A definite breath of fresh air in the car buying game! More

Fast, Friendly and great service! Tom was great! I came in for an oil change and they actually replaced my drip pan. It was so quick and he could not be more friendly! Thanks Tom! Tom was great! I came in for an oil change and they actually replaced my drip pan. It was so quick and he could not be more friendly! Thanks Tom! More

First oil change Great first oil change, was complimentary via the VIP program due to having purchased my new Jeep Compass from World Jeep. Was very quick, took about Great first oil change, was complimentary via the VIP program due to having purchased my new Jeep Compass from World Jeep. Was very quick, took about 40 minutes, in and out. More

Could not resolve a mojor manufacturer defect. Service staff is very pleasant and accommodating. Unfortunately, my service issue was not resolved for over a month. The service center is old and sm Service staff is very pleasant and accommodating. Unfortunately, my service issue was not resolved for over a month. The service center is old and small and may not have the inventory of parts needed to quickly correct problems. I was not satisfied with the final repairs, the condition of my vehicle upon pickup and subsequent debate with the service manager about these issues. Eventually they made another effort to resolve the problems. It was better, but still not as it should be, but that is the fault of the manufacturer not the service dept. More

Service on 11/03/15 I was extremely pleased with the service and attentive treatment I received for my jeep Cherokee. I brought the vehicle in for an oil change and two I was extremely pleased with the service and attentive treatment I received for my jeep Cherokee. I brought the vehicle in for an oil change and two recall matters. There was no wait time, any questions I had were answered. I asked to have my car returned by a specific time and that was accomplished. I am only 3 blocks from the dealer and was driven back to my office and then picked up when my car was ready. Every one I dealt with was courteous and professional....also knowing their job. More

Outstanding Buying/Leasing Experience I just leased a new 2016 Jeep Cherokee Limited from World Jeep Chrysler Dodge Ram located in Shrewsbury NJ. My Sales Associate was John Suell. This wa I just leased a new 2016 Jeep Cherokee Limited from World Jeep Chrysler Dodge Ram located in Shrewsbury NJ. My Sales Associate was John Suell. This was without doubt, the best buying experience in my 50 plus years of purchasing and or leasing vehicles. There was no pressure, no BS, no need to hassle over price, everything went about as well as anyone could expect. My wife and I were out the door in the vehicle we (she) wanted in less than 4 hours. I would highly recommend this Dealership and especially John Suell to anyone looking for any of the vehicles they offer. (Don't let the rough "under construction look" keep you away. We almost left, glad we didn't) Dieter W. More