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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,943 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,943 reviews

December 01, 2015

Great Experience, I would recommend World Jeep My sales rep Kenneth Cary made the whole car buying experience a pleasure. Ken was easy going no pressure from the moment when we walked in, test driv More

by HCHAMBI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Dec 03, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Harry Chambi, Congratulations on your new car, and thanks so much for taking the time to leave a review! I am so happy that Ken was able to help you find exactly what you were looking for and that he provided you with a positive car buying experience. Our goal is to make car shopping fun and never stressful, and Ken does a great job of doing just that. Ken is an important member of the World team and he really enjoys seeing his customers leave happy. He does a great job representing World overall, and we are lucky to have him on our team. Thank you for recommending us to your friends and family, and I appreciate that you chose World for your car purchase! Enjoy your new ride! Warm Regards, Joe Wajda, GM

November 30, 2015

Very Satisfied After 13 years of buying Jeeps from another local dealer I got a better deal from World. My salesman Mike was terrific and together he and Shane worke More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fein, Shane Henderson
Dec 02, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Wendy, Thank you for the 5-star review, and thank you so much for choosing World! I really appreciate that you gave us a chance to meet your car needs. I am pleased that Mike and Shane were able to help you find exactly what you were looking for. They are important members of the World team, and they aim to see our customers leave 100% satisfied. Overall, Shane and Mike do a great job representing the World brand. Many congratulations on your new Jeep! I hope that you love it. Please do not hesitate to stop in or call us if you ever need anything else in the future! Best, Joe Wajda, GM

November 30, 2015

Best Jeep Service When I call World Jeep Service they always offer me an appointment right away. World Jeep offers me a loaner car with each service. The service manage More

by SNOOTIEFOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Tom Papa
Dec 03, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello SNOOTIEFOX, Thank you so much for taking the time to leave us such a kind review. I am so pleased that you are satisfied with our service department. We know that no one looks forward to having to get their car repaired, so we try to make the experience as stress-free and positive as possible. Our service team works well together to ensure that customers are scheduled as soon as possible and that all work is done perfectly. I appreciate that you continue to choose World, and please do not hesitate to call us if you need anything else in the future. Thank you again! Best, Joe Wajda, GM

November 27, 2015

Every Now and Then It's not often but every now and then you have the opportunity to buy a car from a dealer who is honest, up front, and actually cares about their cust More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mazza, Shane Henderson
Nov 30, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Mike, Congratulations on your new Jeep! I am so pleased to hear that you had such a great car buying experience with Kelly and Shane. They do a great job representing everything that World stands for, and they really care about helping their customers. You never have to worry about dealing with a stereotypical car salesman at World. All our staff members are hard working, honest, reliable, and their number one goal is to see their clients leave happy. We are lucky to have Shane and Kelly on our team, and I am so happy that they were able to assist you in finding exactly what you were looking for. Thank you again, and please do not hesitate to call us or stop in if you should need anything else in the future. Enjoy your new Jeep! Best, Joe Wajda, GM

November 26, 2015

Service Great work! Needed oil pan plug changed. Part was in stock and service was able to squeeze me in to do install and change oil. More

by LouS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Nov 30, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello LouS, Thank you so much for the 5-star review! I am so pleased that you had a great service experience with us. We will always do our best to fit in customers, as we know that repairs cannot wait, and safety is our top priority. I really appreciate that you chose World, and please do not hesitate to call us or stop in if you ever need anything else in the future! Best, Joe Wajda, GM

November 25, 2015

Below average The schedulers and the people at the front counter were great the little break room with the TV was great as well but as far as the service on my veh More

by SCOTTDPROVINES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Zurica
Dec 01, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello SCOTTDPROVINES, First of all, I would like to apologize that you were disappointed with your complimentary car wash. We would be happy to re-wash your vehicle free of charge at your earliest convenience. I am also sorry that you found a cigarette in your car. I assure you that none of our employees smoke while working, and the cigarette butt was most likely stuck to an employee's shoe and not detected. The work performed on your vehicle was completed by certified technicians, so you can be confident that is was done properly. We hope that you will give us another chance to show how important our customers' satisfaction is to us. Thank you for all your feedback! Best, Lou Zuluaga, Service Manager

November 25, 2015

quick scheduling and diagnosis Had problem with 2013 Chrysler 200--vibrating steering wheel and various speeds; reason was quickly diagnosed and proposed repair was communicated to More

by ljkurland
Recommend Dealer
Yes
Employees Worked With
Tom Papa, Daniela Ferreira
Nov 30, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello ljkurland, Thank you for your kind review. I am so pleased that we were able to diagnose your vehicle's problem and quickly make repairs. We were happy to provide you with a loaner. We know that having to get your car serviced can be an inconvenience, so we do our best to make it as stress-free as possible. Thank you so much for choosing World, and please do not hesitate to call us or stop in should you ever need anything else in the future. Best, Joe Wajda, GM

November 25, 2015

service although we purchased our jeep from another deal after three service calls to other dealer we were not happy with that service. We found World to be More

by JOYAR746
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Iannicelli
Nov 30, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello JOYAR746, Thank you for leaving a review! I really appreciate that you chose us for your Jeep's servicing. We know that having to get your car serviced or repaired can be a hassle, so we do our best to make the process as quick and easy as possible. We feel that punctuality is important, and we are so pleased to learn that you were happy with your experience with our service department. Please do not hesitate to call us or stop in should you ever need anything else in the future! Thank you again! Best, Joe Wajda, GM

November 25, 2015

They have one goal...to make you happy Absolutely very please with World Jeep. I appreciate everything and everyone who assisted me ...Laurie was terrific and very helpful . Thank you so More

by DEBK1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Johnson
Nov 30, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello DEBK1980, Thank you so much for your kind review. I am so pleased that you were satisfied with your experience with our service department. We really do aim to make our customers happy, and we are willing to do whatever it takes. I am happy that Laurie and Daniel were able to provide you with a positive experience. They really care about our customers and do a great job representing the World brand. Thank you again, and we look forward to seeing you again in the future! Warmly, Joe Wajda, GM

November 25, 2015

Oil change TSB's taking care of I had service done to my 2015 Jeep SRT at World Jeep in shrewsbury Nj. Service managers Tom and Lou were a great help took care of my jeep and paper w More

by MAGAMA23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Colville, Lou Zuluaga, Tom Papa
Nov 30, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello MAGAMA23, Thank you so much for the kind review, and for choosing World for your Jeep's servicing. I am so pleased to hear that Tom and Lou were able to provide you with a positive experience. We know that having to get your car serviced can be an inconvenience, so we do our best to diagnose and make repairs as quickly and efficiently as possible. We have a great service team, and they really care about helping our customers to have the best experience possible. Thank you again, and please do not hesitate to call us or stop in if you ever need anything else in the future. Best, Joe Wajda, GM

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