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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,943 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,943 reviews

February 24, 2016

Excellent! Treated very well. Received a quote and purchase was the same price as quote. Smooth transition from trade in to purchase. Everyone is polite and know More

by SALESDESK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Mike Fein
Feb 24, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi SALESDESK, Congratulations on your new car purchase! Thank you for taking the time to leave a review about your transaction. I'm so happy to hear that you were satisfied with your experience with us and that we were able to get you into the car that you really wanted. Our goal is to make our customers happy, and we want you to enjoy car shopping! I appreciate that you chose World, and it was wonderful working with you. I hope you enjoy your new car! Warm Regards, Joe Wajda, GM

February 24, 2016

excellent, did not push to up sell I was advised of what should be done yet did not experience being up sold. I decided on the work to do immediately and spoke about a plan for later wo More

by HOLLI.DAVILA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Feb 24, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello HOLLI.DAVILA, Thank you for taking the time to leave our service department a review. I really appreciate your kind words, and I am happy that you chose World to service your vehicle. At World, we will always do the job correctly the first time around, and all of our technicians are ASE certified, so you know that they do great work. It's wonderful that you found Lou to be helpful, and that he made you feel comfortable throughout your service experience. Lou is vital to our service department, and he loves helping customers in any way that he can. At our dealership, we do not condone pushy behavior and we really want our customers to feel like family. So you never have to worry about feeling pressured when you visit us. Thank you again. Please don't hesitate to call us or stop in if we can ever assist you with anything else in the future. Warmly, Joe Wajda, GM

February 23, 2016

Awesome Our salesman was Ken, and mike was our finance guy, both went above and beyond trying to help us leave with a car with pressure at all. They succeeded More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike daiello , Bill Morgan, Kenneth Cary
Feb 24, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Dawn, Thank you for taking the time to leave us a review and congratulations on your new car! I am so pleased to hear that Ken and Mike provided you with an enjoyable car buying experience. At World, we really strive to make our customers feel like family, and we want car shopping to be fun. We never want our customers stressed or to feel pressured! Our staff does a great job of carrying out our goals and they truly care about helping their customers. I am lucky to have such a great team. I appreciate your recommendation and thanks for choosing World. Enjoy your new car, and we look forward to seeing you again in the future! Warmly, Joe Wajda, GM

February 21, 2016

Made it easy We have had 3 jeeps over the last 25 years and we have been going to World Jeep for 20 years for service. Lou the service manager has taken care of o More

by 4th jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Bill Morgan
February 21, 2016

Great experience and Great service!! They did everything to make my inconvenience of being without a vehicle as painless as possible, I want to thank them for that! Thank You so much Carm More

by RJSANACORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen, Daniela Ferreira
Feb 23, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello RJSANACORE, Thank you so much for taking the time to leave a review for our service team. I am so pleased that Carmen and Daniela provided you with a great service experience. We know that nobody can simply take off from work due to not having a car, so we will always do whatever it takes to make getting your car serviced convenient. We want to make all your experiences with World stress free, and as enjoyable as possible. I appreciate that you continue to choose World, and please call us if we can ever assist you with anything else in the future! Warmly, Joe Wajda, GM

February 20, 2016

Quick and Painless It was a simple oil change and systems check. Service desk extremely pleasant and helpful. I was there at 8AM on a Saturday and out of there 830AM. Q More

by RAYSOLD52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Feb 23, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello RAYSOLD52, Thank you so much for your service review! I am so happy to hear that you were satisfied with your experience and that you were in and out in no time! We know that customers do not have time to wait around all day while their vehicles are serviced, so we do our best to make the process as quick, efficient, and convenient as possible. I really appreciate that you continue to choose World, and we look forward to seeing you again for your next oil change! Warm Regards, Joe Wajda, GM

February 19, 2016

honest, simple and quick....they delivered. Great staff less than 2 hrs from the time i decided to buy and was driving home. Mike and the complete sales team did a great job. Very professional and they mad More

by TJRHARLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Chapman
Feb 23, 2016 -

World Chrysler Dodge Jeep RAM responded

Hey TJRHARLEY, Congratulations on your new car! What a great way to add some excitement to this dreary February we have been having! I want to thank you for your review and for sharing your experience with us. At World Jeep, we always want our customers to feel comfortable, and we aim to make car shopping fun. We promise to never pressure our customers into making any hasty decisions, and are main goal is to assist you in anyway that we can. It's so great to hear that you were in an out of the dealership within two hours! I'm pleased that our staff could make that happen. I appreciate that you chose World and I hope you love driving your new car! Best, Joe Wajda, GM

February 19, 2016

Had a leaking of my antifreeze The team was very supportive and worked quickly to identify the issue. Having staff on site at 7:30am to help me was great so I could get on with my More

by CCYOUNG200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
February 18, 2016

Good Service I went in 2/17/16 for an oil change. I reported a problem regarding noise coming from the front end while driving. The mechanic test rode the car and More

by AMUST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paolo (Mechanic), Daniela Ferreira
Feb 19, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello AMUST, Thank you for your review! I'm glad that you were able to see how much we value our customers. All of our staff members will always do whatever it takes to ensure their customers' satisfaction, and Paolo does an excellent job representing World. Please return your vehicle at your earliest convenience so that we may diagnose the problem. Our mechanics will do everything that they can to investigate the strange noise in your car, and get it back in perfect shape! I really appreciate your kind words, and I look forward to seeing you again soon! Warmly, Joe Wajda, GM

February 17, 2016

Check engine light on Great service. Friendly staff. Fast service. Don't make you wait forever. Gave me a loaner car so I didn't have to spend all day waiting for my car to More

by njgrl07731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reilly
Feb 18, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi njgirl07731, Thank you for your review. I am happy to hear that you had a great experience with our service department. We know that nobody looks forward to having to get their vehicle repaired, so we like to make the process as easy and convenient as possible. I'm pleased that you took advantage of our loaner car program; we definitely do not want our customers to waste a day in our waiting area if they do not have to. I'm very appreciative that you continue to choose World Jeep. We look forward to seeing you again in the future! Best, Joe Wajda, GM

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