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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,941 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,941 reviews

March 07, 2016

Five Star Experience Visiting the dealership on a very busy Saturday morning could have been time consuming, but Ken worked his magic, and within 40 minutes had us in the More

by Judith Bakos
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Kenneth Cary
Mar 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Judith, Thank you so much for your kind words and for your 5-star review! Congratulations on your new car! I am so thrilled to hear that you had such an enjoyable car shopping experience with Kenny and Bill. They are wonderful salesmen and they do their best to provide the best customer service possible. We know that Saturdays can be busy, but we do not want our customers wasting their entire day off in our dealership. So, we will always do everything that we can to expedite the entire transaction, without skipping any important steps. I am happy that Bill could explain all the the features in your new car. It's important for you to know your new car in and out, and we want you to take full advantage of the car's features, for the best driving experience. I appreciate that you continue to choose World; you are truly a member of the World family! I hope that you enjoy driving your new car, and we look forward to seeing you again in the future! Warmest Regards, Joe Wajda, GM

March 06, 2016

Purchase of a 2014 Jeep Grand Cherokee Ltd We went to World Jeep to look for a preowned Jeep Grand Cherokee Limited. We were greeted promptly and courteously by Kenny, who later became our More

by Jim and Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Mar 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Jim & Lisa, Thank you so much for your thoughtful review! You totally made my day with your kind words. I am so thrilled to hear that you love your new Jeep and that you were satisfied with our customer service, provided by Kenny. Kenny is an excellent salesman. He is genuine, trustworthy, and will always do whatever it takes to ensure that his customers leave 100% satisfied with their purchase. Kenny will be so happy to read your review and thank you so much for recommending him. I appreciate that you chose World and I hope you have a blast driving your new Jeep! Please do not hesitate to call us or stop in if you have any questions or we can be of any further assistance to you in the future. Best, Joe Wajda, GM

March 03, 2016

Disappointing Service Visit I purchased a brand new 2016 Dodge Ram 1500 from them and I have been having issues with the drive of the vehicle. I called the service department to More

by Jrfanforlife88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenneth Cary, Vanessa Obregon
Mar 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Jrfanforlife88, Thank you for taking the time to leave us a review. I am so happy to hear that you were pleased with our customer service, but I am disappointed that you were unhappy with our service department. As you can tell by our other reviews, we will always do everything we can to help our customers. Please contact Lou Zualaga, the Service and Parts Director, at louz@worldfamilyautos.com or (732) 345-6555 so that he can be of further assistance to you. We look forward to speaking with you. Thank you for your feedback, The World Jeep Team

March 02, 2016

Great guys! Everyone in there was so helpful. Sales manager gave me a great deal on a new Durango! Thanks guys! It was a pleasure being there. More

by mmoelius1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Gilbert, Allan Chapman, Bill Morgan
Mar 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi mmoelius1982, Congratulations on your new Durango! That is one of my favorite Dodge vehicles, and I know that you will love driving it! I am so happy to hear that you had such a wonderful car buying experience with us, and that Allan, Bill and Jean were helpful to you. They are important members of the World team and they understand the significance of superb customer service. I am lucky to have them on my team. Thank you for choosing World and I hope you have a blast in your new Durango! Best, Joe Wajda, GM

March 02, 2016

I love my new Town and Country Van Great salesperson, Bill Morgan who was friendly, knowledgable, extremely helpful. He searched tirelessly for the perfect van that I was seeking. I lo More

by liz2949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Gilbert, Bill Morgan
Mar 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Liz, Congratulations on your new Town and Country! I know that you will make so many beautiful memories in your new car, and I am so pleased that Bill and Jean provided you with a positive car buying experience! We truly want car shopping to be relaxing and fun, and our staff does an excellent job of making sure that this goal becomes reality. I appreciate that you continue to be such a loyal World customer, and you are truly a member of the World family. Thank you again, and enjoy your new van! Warmly, Joe Wajda, GM

March 02, 2016

Great purchasing experience. I had a wonderful purchasing experience. Ivon Lopez and my sales representative, Chris Ryan were very helpful. They addressed all of my questions an More

by dawbodybldr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivon Lopez, Chris Ryan
Mar 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello dawbodybldr. Congratulations on your new car purchase! I am so pleased to hear that you had a great car buying experience with Ivon and Chris. They are important members of the World team and they are always willing to go the extra mile to ensure that their customers find the perfect vehicles to meet their needs. Ivon and Chris do an excellent job representing World, and I am happy that they could be of assistance to you. I appreciate that you chose World, and I hope you love driving your new car! Warmly, Joe Wajda, GM

March 01, 2016

Recall n oil change service The service was excellent. Had number of recalls and need oil change. The far exceeded the service of pine belt jeep in Lakewood. I will use world jee More

by Jdibari23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Mar 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Good Morning Jdibari23, Thank you for your kind review. I am so pleased to hear that you had such a great experience with our service department. We really aim to make car servicing appointments as convenient and enjoyable as possible. It means a lot that you have committed to World, and we look forward to seeing you again for your next oil change! Thanks again, Joe Wajda, GM

March 01, 2016

Jeep Grand Cherokee I am very happy with my new Jeep Grand Cherokee from World Jeep... Just ask for Brian, great salesman and very easy to work with. More

by bob
Recommend Dealer
Yes
Employees Worked With
Brian Cedar
Mar 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Bob, Congratulations on your new Jeep Grand Cherokee! I am so excited for you to drive your new SUV and I know that you will turn so many heads with it! Thank you for taking the time to leave us a review and for recommending Brian. Brian will be so pleased to read your review! Brian is an excellent salesman and he does a wonderful job representing the World brand. I am glad that he provided you with a great car buying experience. Thank you again for choosing World. Enjoy your new Jeep! Best, Joe Wajda, GM

March 01, 2016

Straight Foward World jeep Chrysler Dodge Ram is a great dealership with great people that make you feel welcomed. They have good prices for vehicles that you probabl More

by DAKWANDORNEVAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Mar 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello DAKWANDORNEVAL, Thank you for your kind review and congratulations on your new car! I am so thrilled to hear that you had a great car buying experience with Bill and that he made you feel comfortable throughout the entire visit. I am glad that you could tell how trustworthy and genuine Bill is. He truly wants to see his customers find the perfect vehicle to meet their needs, and he does an excellent job representing World's core values. I appreciate that you chose World and thank you again for your review. Enjoy your new car, and please do not hesitate to call us or stop in if we can ever assist you with anything else in the future! Best, Joe Wajda, GM

February 29, 2016

Didn't receive service I was promised. Brought my Jeep for oil change and finally get new car cleaning services. My oil change was completed, but my Jeep was not cleaned. I will never go More

by FMARTINEZ1369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 14, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello, I'm so sorry to hear that you were disappointed with your experience with us. We are happy that you have given us this opportunity to work with you to fix the mistake. Would you like to reschedule your detailing appointment that you missed Saturday? We would be happy to reschedule for you. We will follow up with you via telephone shortly. Thank you for your patience. Best, The World Jeep Team

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