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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,963 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,963 reviews

March 27, 2016

Awesome The entire experience was good from beginning to driving off the lot with my new jeep! Each employee was friendly and knowledgeable. Great customer se More

by Judyann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Kevin Conroy
Mar 28, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Judyann, Congratulations on your new Jeep! Thank you for taking the time to leave us a review about your experience. Kevin and Bill will be so thankful to read your review and to learn that you had such an enjoyable car buying experience with them. At World, customer service is our top priority, and it makes me happy to read that you experienced what you would deem as great service. I truly appreciate that you chose World, and I hope that you enjoy your new Jeep! We look forward to seeing you again! Best, Joe Wajda, GM

March 25, 2016

Fast and friendly service I've been purchasing and servicing my Jeeps at this dealership for 11 years. The service managers have always been friendly and professional. I have More

by pfffter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Tom Papa
Mar 28, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi pfffter, First of all, thank you so much for being such a wonderful, loyal World customer. It means a lot that you continue to choose us for all your automotive needs, and I am so appreciative to you for it. I'm happy to hear that you have built such a great rapport with Lou and Tom. They are important members of the World team who understand the importance of doing great work while also providing superb customer service. Lou and Tom are vital to the success of our service department and we are lucky to have them. Thank you so much for recommending us and for being such a great customer. We look forward to continuing our relationship with you, and we hope to see you again soon! Warmly, Joe Wajda, GM

March 24, 2016

service They always keeps you informed of what's needed done to maintain value and performance of car. If you don't want it done 'just say no' and they get on More

by JIMANDERSON7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Mar 25, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello JIMANDERSON7, Thank you for the review! I am so happy that you continue to have great service visits with us. We promise to never pressure our customers into making any unnecessary repairs and we strive to provide you with a relaxing, stress-free experience overall. I appreciate that you continue to entrust us with your vehicle, and we look forward to seeing you again. Best, Joe Wajda, GM

March 24, 2016

Easy and smooth Our sales person Chris Ryan was good and very helpful. He listened to our needs and options that we wanted in the vehicle, and found us one. The rest More

by PMAND3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Obregon, Chris Ryan
Mar 25, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi PMAND3, Congrats on the new car! I am so excited that Chris found you the perfect vehicle! Chris is a great salesman who truly enjoys helping his customers and wants to see them leave happy. In doing so, Chris does an excellent job representing our dealership. I am pleased that you had a great car buying experience with him. Thank you for your kind words and for choosing World. Enjoy your new car! Warmly, Joe Wajda, GM

March 24, 2016

Very rude and condescending I live in New York but put my car there because the salesman. I have been taking my car in there for the numerous services that this car needed along More

by Annoyed4317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Mar 31, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello, I'm sorry to hear that you have a negative experience with us. We truly want our customers to be satisfied and respected when at our dealership. I would like to help in any way that I can. May I have your name and the best way to reach you, so that we may further discuss this matter? I look forward to speaking to you. Best, Lou Zuluaga Service and Parts Director

March 24, 2016

I had a wonderful experience buying my car My sales rep was great Brian. He was very helpful, he helped me tremendously finding my car that I truly love. He was very friendly, explained every More

by JILLPRESCUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cedar
Mar 24, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello JILLPRESCUE, Thank you so much for the positive review! We are glad to hear that you had such a wonderful experience with our dealership. Brian is a valuable member of our team, thanks to his vast knowledge and commitment to customer service. He wants to make every one of his customers feel comfortable and never pressured into making any hasty decisions. We are pleased to hear from another one of his satisfied customers. I appreciate that you chose World. Congratulations on your new car, and we look forward to seeing you again! Enjoy your new ride! Best, Joe Wajda, GM

March 23, 2016

Great staff in the service dept. Very helpful getting my vehicle in & finished quickly due to my busy schedule. Thank you for your courtesy & offering to drive m More

by BURDEN.AMANDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Mar 24, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi BURDEN.AMANDA, Thank you for your kind words. I am so happy to hear that you had a quick, yet enjoyable experience with our service department. I can completely understand appreciating a bit of peace and quiet, and I am pleased that we could provide this for you. At World, we know that customers have busy lives and often do not have time to wait for repairs to be made. Therefore, we are always more than happy to drive our customers home, and pick them up when their vehicles are ready. Thanks for choosing World and for your thoughtful review. We look forward to seeing you again. Warm Regards, Joe Wajda, GM

March 19, 2016

would have been perfect I just had an 18 month service done on my jeep. I am missing a tire valve cap on passenger side front tire. I noticed that the other caps were loose More

by harriswj3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi harriswj3, I'm sorry to hear that you had a disappointing service experience with us. I would like to call you so that we can further discuss your experience. May I have your name and the best way to reach you? I am happy to help in any way that I can. I look forward to speaking with you. Thanks so much, Lou Zuluaga, Service and Parts Director

March 18, 2016

First oil change I brought my new Durango in for it's first oil change. The service technical, Tom Papa was very helpful. He was courteous, informative and was very pl More

by ROBETWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Mar 18, 2016 -

World Chrysler Dodge Jeep RAM responded

Hey ROBETWS, Thank you for taking the time to leave us a review. I am so happy to hear that you were impressed with Tom Papa and our service department. Tom is an excellent representative for the World brand and he is extremely knowledgeable. He loves to help his customers in anyway that he can, and customer service is his top priority. I really appreciate that you chose World for your Durango's first oil change, and we look forward to seeing you again in the future. Have a great weekend! Best, Joe Wajda, GM

March 18, 2016

very sati sfied with my 3rd gran cherokee purchased from world, salesman alan chapman and the service dept are both top shelf. i would buy there again More

by mjj4093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Chapman
Mar 18, 2016 -

World Chrysler Dodge Jeep RAM responded

Hey mjj4093, Congratulations on your new Grand Cherokee! You have great taste in vehicles! Thank you so much for your review and for continuing to choose World Jeep. I'm so happy to hear that you had an excellent car buying experience with Allan. Allan is a great salesman, as he is genuine, hardworking, and knowledgeable. He does a wonderful job representing the World brand, and he truly looks out for his customers' best interests. Thank you again for being such a loyal World customer and we hope to see you again in the future. Enjoy your new Cherokee! Best, Joe Wajda, GM

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