World Chrysler Dodge Jeep RAM

Daniella and George were great. They went the extra mile to solve all of my problems. Thank you! They went the extra mile to solve all of my problems. Thank you! More

Extremely professional and friendly. Great experience overall with Anthony. Took care of me and what I was looking for. Great experience overall with Anthony. Took care of me and what I was looking for. More

Great reliable service, staff is very friendly, and explains all the charges and manages expectations well with timing. explains all the charges and manages expectations well with timing. More

Justin was wonderful. He was able to explain all of the options I had with my old lease, and get me in a vehicle that I loved and was close to my optimal monthly payment. He was able to explain all of the options I had with my old lease, and get me in a vehicle that I loved and was close to my optimal monthly payment. More

cant say enough about the great experience we had purchasing our Jeep at World. The whole team from management down, through the whole process, was extremely pleasant and accommodating to our needs. purchasing our Jeep at World. The whole team from management down, through the whole process, was extremely pleasant and accommodating to our needs. A special thank you to our salesman, Anthony. It was a pleasure doing business with you. Thank you again to all of the team at World Chrysler Dodge Jeep RAM. You came highly recommended and we most certainly highly recommend you forward. More

I originally went online to schedule my oil change but didn’t see a time that worked with my schedule. I did notice the price for an oil change was only $53 for my vehicle. So I stopped in for my oil chan didn’t see a time that worked with my schedule. I did notice the price for an oil change was only $53 for my vehicle. So I stopped in for my oil change instead and to my utter disbelief when I got the bill it was over $85 for AN OIL CHANGE. They lacked to tell me they didn’t have regular oil so they put synthetic in my older car. Needless to say I won’t be getting an oil change here anymore after coming to this dealer for 3 years. More

Anthony was very knowledgeable and continued to take the time to find the exact car I wanted. Followed up with me and ensured he fulfilled my requests. Everything went smooth and effortless from the first a time to find the exact car I wanted. Followed up with me and ensured he fulfilled my requests. Everything went smooth and effortless from the first appointment to the handing of my keys. Deja, continued to follow up and ensure that there was nothing more needed. Austin finished the paperwork and was a pleasure to speak with as well. Matt helped me get to the payment I needed. I highly recommend this dealership. Entire staff was friendly and made the process easy, even with two kids in tow. Thank you to you all. More

I can't say anything but GOOD things about their service department. I needed some warranty work done. Called, made the appointment, needed a loaner. Dropped off my Jeep, picked up the loaner. Waited a few department. I needed some warranty work done. Called, made the appointment, needed a loaner. Dropped off my Jeep, picked up the loaner. Waited a few days for a call back. Picked up my Jeep, dropped off loaner, paid deductible DONE... Nick and Daniela are the bestest!!! Always super nice and smiling!!! More

Gus aka Justin from the sales team was extremely attentive, knowledgeable, and overall a stand up guy. I have never had a more enjoyable car buying experience. He provided in-depth details on each c attentive, knowledgeable, and overall a stand up guy. I have never had a more enjoyable car buying experience. He provided in-depth details on each car I test drove. A skill only a true experienced salesman would know. His knowledge on the inner workings of all cars on the lot (Jeep or not) was more than impressive. Accompanied by his fearless leader Shane, made for a dynamic duo. Kristen made sure that I was well informed and well protected with the warranty for my car. She made my financial experience seamless and pain free. You can bet your bottom dollar that I’ll be buying my next vehicle from this team. More

I will NEVER be returning to World CDJR. Last year I had an amazing experience with the sales team, however the quality of customer service does not transfer over to the service department. Last year I had an amazing experience with the sales team, however the quality of customer service does not transfer over to the service department. A local mechanic performing an oil change said there was a strange noise coming from my serpentine belt. The car only has 8,000 miles on it so this was concerning especially since I was taking the car on a long road trip the next day with a newborn baby. This was on a Thursday, their soonest appointment was the following Wednesday however due to having to utilize the car on this trip I made the Wednesday appointment but drove it over to the service center that day. I walked in and explained the situation to a service team member and stated I didn’t need the car fixed necessarily but just looked at to know if it was gonna be safe to drive to North Carolina the next day and I would return the following Wednesday for my appointment to have the problem addressed. I was told they were busy but would take a look and instructed to wait in the waiting area. Totally understandable as I did not have an appointment. For the next 2 hours I watched as the service meme er who had helped me when I walked in sit at his desk and scroll on his phone and occasionally looking up at his computer screen before quickly returning to his cell phone. Just shy of the two hour mark I was on the phone with my wife explaining the situation when another member of the service team overheard me. This service member left the room and retuned a short time later and asked me to step out of the room. He asked if my car was in service and I explained to him the situation. At this time the original employee looked up from his cellphone and said “ooo yea he has a ticking, I’ll go look at it” so after 2 hours of nonsense the original employee came out front with me I popped my hood and he stated “the mechanic doesn’t know what direct injectors sound like this cars fine”. This took all of 15 seconds. Thankfully the second employee overheard my conversation or who knows when I would’ve been helped. I did not expect to be seen right away however I was blatantly forgotten about. If the original employee had done anything other then stare at his cellphone there’s a better chance he would’ve actually remembered I even walked in. And the worst part was his “all clear” took no more the 20 seconds! If that’s really all he had to do then making me wait for 2 hours feels more intentional and like a “screw this guy make him wait” rather then the “I forgot” that I actually got. I would rather pay out of pocket for my brand new car at a REAL mechanic then be disrespected by arrogant people like this. More