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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,941 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,941 reviews

March 16, 2016

warranty service Made an appointment for a hood latch and cable replacement that was discovered during an earlier basic service visit. The parts were under warranty so More

by SAMS10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young woman at the service counter (unfortunately didn't get her name).
Mar 17, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello SAMS10, Thank you for taking the time to leave us a review. I am so happy to hear that you had a great service experience with us. We know that nobody wants to be without their car, so we will always do everything that we can to make repairs in a timely manner. Our service technicians are meticulous with their work, and I am pleased that they were quickly diagnosed and repaired your car. I appreciate that you chose World for your vehicles' servicing, and please do not hesitate to call us or stop in if we can ever assist you with anything else in the future. Best, Joe Wajda, GM

March 15, 2016

Excellent Used Car Buying Experience We hear of ghastly dealerships like one I first went to in Springfield, NJ, where the offer was "too good to be true." I went from the worst to the be More

by geilcourt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Yudilevich, Brian Cedar
Mar 16, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello geilcourt, Thank you for taking the time to leave us a review. I really appreciate that you shared your experience with us. I am so pleased that Brian found you the perfect vehicle to meet your needs at a fair price. We really strive to provide our customers with only accurate information and Brian is an honest, knowledgeable salesman who really looks out for his customers' best interests. In this way, Brian does an excellent job of representing the World brand. Congratulations on your new car, and we hope to see you again in the future! Thanks again, Joe Wajda, GM

March 14, 2016

Great Deal helpfull and knowledgeable staff Great Deal helpful and knowledgeable staff. Chris Ryan and Bill Morgan were exceedingly helpful. I couldn't be more happy with the whole process. Than More

by MikeD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Chris Ryan
Mar 15, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello MikeD, Thank you for your review. Congratulations on your new car purchase! This is the perfect time of year to buy a new car. I'm so happy to hear that you had an excellent car buying experience with Bill and Chris. They are important members of the World team and they are definitely team players, They are always willing to go above and beyond to help their customers and I know that they will be so happy to read your review. Thanks for choosing World. Enjoy your new car! Best, Joe Wajda, GM

March 14, 2016

scheduled oil change & filter service I am a long time Jeep owner. Have leased or purchased 6 jeeps from various dealerships in NJ The overall service procedure from scheduling an appoint More

by STEFANCHIKL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Mar 15, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi STEFANCHIKL3, Thanks so much for your review! Your words mean a lot, especially considering that you are a long time Jeep owner. At World, we really strive to provide the best customer service possible. We know that nobody looks forward to getting their vehicles serviced, but we want our customer's to enjoy their service experiences as much as possible. Our service team will always go the extra mile to ensure that our customers are comfortable, and that work is done quickly and efficiently. I really appreciate that out of all the dealerships, you chose World. Thank you again for the kind review, and we look forward to seeing you again for your next oil change! Warm Regards, Joe Wajda, GM

March 13, 2016

Purchase a new ram 1500 This has been one of the best experiences at a dealership I have ever had. I didn't feel pressured or harassed by the sale reps. Chris Ryan helped me More

by Chez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Chris Ryan
Mar 14, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Chez, Thank you so much for your wonderful review. Congratulations on your new Ram! You have great taste in trucks, and I know that you will really love driving your beautiful new Ram. It's great to hear that Chris and Bill provided you with an enjoyable, stress-free car buying experience. At World, we want car shopping to be fun, and our staff members like Bill & Chris does an excellent job of making that happen. They are important to our dealership's success, and we are lucky to have them on our team. Thank you for your recommendation and for choosing World. I hope you have a blast in your new truck! Please do not hesitate to call us or stop in if we can ever assist you with anything else in the future. Best, Joe Wajda, GM

March 11, 2016

Oil change Excellent on time plus wash, Lou was a real gentelman,car was neat and clean, I do change the oil every 5000 miles, the tech makes out the windshield More

by JACKF168
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Mar 14, 2016 -

World Chrysler Dodge Jeep RAM responded

Hey JACKF168, I am so pleased to hear that you had a great service experience with us. We know that nobody looks forward to having get their car serviced, so we do our best to make the entire process as simple and quick as possible. It's important that you do not wait a minute longer than necessary and we like to return your vehicle back to you sparkling like new. I apologize that you were disappointed with the decal. We often put 3,000 miles on the sticker just to be safe, but if you ask Lou, he will personally make sure that the sticker is written out for 5,000 miles. Thank you again for your review and for continuing to chose World! Best, Joe Wajda, GM

March 11, 2016

Oil change Great service dept. They check my oil on a regular basis, very knowledgeable and friendly. The wait time is not that long and if you want to go home t More

by SUSANMATSIKOUDIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Mar 14, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello SUSANMATSIKOUDIS, Thank you for taking the time to leave our service department a review! I am so pleased to hear that you continue to have enjoyable service experiences with us. We never want our customers to have to waste their day in our waiting area, so if your appointment is taking longer than usual, we are more than happy to give you a ride home, and pick you up when your car is ready. It is the least that we can do, as we really strive to make the car serving experience as convenient as possible. Thank you for choosing World, and we look forward to seeing you for your next oil change. Warmly, Joe Wajda, GM

March 09, 2016

five year customer came in oil change. and got fast service Tom told me about work need it to be done. Kenny did a 27 point inspection some repair I can do. More

by BOOTLEGSTYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Mar 09, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello BOOTLEGSTYLE, Thank you for your kind review. I am so happy to hear that you had a great experience with our service department! Tom and Kenny are vital members of the World service team, and they will always do everything they can to keep their customers informed about any issues they find with their cars. Safety is extremely important to our staff, and in this way, they do an excellent job representing the World brand, I appreciate that you continue to return to World, and we look forward to seeing you again for your next oil change! Best, Joe Wajda, GM

March 09, 2016

ordered a car I used the usaa buying service. It went more smoothly than i thought. No hassles. Would use the same service again. Appropriate were discounts applied More

by CDUBUSKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella, Sue Zurica
Mar 09, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello CDUBUSKY, Thank you for taking the time to leave us a review. Congratulations on your new car! I am happy to hear that you had a smooth, enjoyable car buying experience and that you would use the USAA service again. I appreciate that you chose World and I hope you have a blast in your new car! Best, Joe Wajda, GM

March 08, 2016

Quick and attentive! Had a great first experience! The oil change on my truck was quick and overall a great experience. I will definitely be going back for service! More

by AZADIA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Mar 09, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello AZADIA7, Thank you for taking the time to leave our service department a review. I am so pleased that you were satisfied with your oil change appointment and that it was done quickly and efficiently. Our service department does their best to service our customers' vehicles in a timely manner, so that you do not have to wait long. I am happy to hear that you will be returning, and we look forward to seeing you again for your next oil change! Thank you for choosing World! Best, Joe Wajda, GM

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