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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,941 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,941 reviews

March 24, 2016

Very rude and condescending I live in New York but put my car there because the salesman. I have been taking my car in there for the numerous services that this car needed along More

by Annoyed4317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Mar 31, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello, I'm sorry to hear that you have a negative experience with us. We truly want our customers to be satisfied and respected when at our dealership. I would like to help in any way that I can. May I have your name and the best way to reach you, so that we may further discuss this matter? I look forward to speaking to you. Best, Lou Zuluaga Service and Parts Director

March 24, 2016

I had a wonderful experience buying my car My sales rep was great Brian. He was very helpful, he helped me tremendously finding my car that I truly love. He was very friendly, explained every More

by JILLPRESCUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cedar
Mar 24, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello JILLPRESCUE, Thank you so much for the positive review! We are glad to hear that you had such a wonderful experience with our dealership. Brian is a valuable member of our team, thanks to his vast knowledge and commitment to customer service. He wants to make every one of his customers feel comfortable and never pressured into making any hasty decisions. We are pleased to hear from another one of his satisfied customers. I appreciate that you chose World. Congratulations on your new car, and we look forward to seeing you again! Enjoy your new ride! Best, Joe Wajda, GM

March 24, 2016

service They always keeps you informed of what's needed done to maintain value and performance of car. If you don't want it done 'just say no' and they get on More

by JIMANDERSON7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Mar 25, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello JIMANDERSON7, Thank you for the review! I am so happy that you continue to have great service visits with us. We promise to never pressure our customers into making any unnecessary repairs and we strive to provide you with a relaxing, stress-free experience overall. I appreciate that you continue to entrust us with your vehicle, and we look forward to seeing you again. Best, Joe Wajda, GM

March 24, 2016

Easy and smooth Our sales person Chris Ryan was good and very helpful. He listened to our needs and options that we wanted in the vehicle, and found us one. The rest More

by PMAND3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Obregon, Chris Ryan
Mar 25, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi PMAND3, Congrats on the new car! I am so excited that Chris found you the perfect vehicle! Chris is a great salesman who truly enjoys helping his customers and wants to see them leave happy. In doing so, Chris does an excellent job representing our dealership. I am pleased that you had a great car buying experience with him. Thank you for your kind words and for choosing World. Enjoy your new car! Warmly, Joe Wajda, GM

March 23, 2016

Great staff in the service dept. Very helpful getting my vehicle in & finished quickly due to my busy schedule. Thank you for your courtesy & offering to drive m More

by BURDEN.AMANDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Mar 24, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi BURDEN.AMANDA, Thank you for your kind words. I am so happy to hear that you had a quick, yet enjoyable experience with our service department. I can completely understand appreciating a bit of peace and quiet, and I am pleased that we could provide this for you. At World, we know that customers have busy lives and often do not have time to wait for repairs to be made. Therefore, we are always more than happy to drive our customers home, and pick them up when their vehicles are ready. Thanks for choosing World and for your thoughtful review. We look forward to seeing you again. Warm Regards, Joe Wajda, GM

March 19, 2016

would have been perfect I just had an 18 month service done on my jeep. I am missing a tire valve cap on passenger side front tire. I noticed that the other caps were loose More

by harriswj3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi harriswj3, I'm sorry to hear that you had a disappointing service experience with us. I would like to call you so that we can further discuss your experience. May I have your name and the best way to reach you? I am happy to help in any way that I can. I look forward to speaking with you. Thanks so much, Lou Zuluaga, Service and Parts Director

March 18, 2016

First oil change I brought my new Durango in for it's first oil change. The service technical, Tom Papa was very helpful. He was courteous, informative and was very pl More

by ROBETWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Mar 18, 2016 -

World Chrysler Dodge Jeep RAM responded

Hey ROBETWS, Thank you for taking the time to leave us a review. I am so happy to hear that you were impressed with Tom Papa and our service department. Tom is an excellent representative for the World brand and he is extremely knowledgeable. He loves to help his customers in anyway that he can, and customer service is his top priority. I really appreciate that you chose World for your Durango's first oil change, and we look forward to seeing you again in the future. Have a great weekend! Best, Joe Wajda, GM

March 18, 2016

very sati sfied with my 3rd gran cherokee purchased from world, salesman alan chapman and the service dept are both top shelf. i would buy there again More

by mjj4093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Chapman
Mar 18, 2016 -

World Chrysler Dodge Jeep RAM responded

Hey mjj4093, Congratulations on your new Grand Cherokee! You have great taste in vehicles! Thank you so much for your review and for continuing to choose World Jeep. I'm so happy to hear that you had an excellent car buying experience with Allan. Allan is a great salesman, as he is genuine, hardworking, and knowledgeable. He does a wonderful job representing the World brand, and he truly looks out for his customers' best interests. Thank you again for being such a loyal World customer and we hope to see you again in the future. Enjoy your new Cherokee! Best, Joe Wajda, GM

March 18, 2016

Great Buying experience Experience was great!!! Gary Yudilevich and my salesman were terrific. Was able to go into the dealership and get the deal done in a matter of hours More

by MLRAZZ
Recommend Dealer
Yes
Employees Worked With
Gary Yudilevich
Mar 18, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi MLRAZZ, Thank you so much for taking the time to leave us a review and for choosing World. Congratulations on your new car! I am so excited for you to drive it and I know you will make so many memories in it. I am happy to hear that you had an enjoyable car buying experience with Gary. Gary is an excellent representative for the World brand, and he genuinely loves to help his customers find the perfect car to match their needs. He's a vital member of the World team. Thanks again for your review! Have a blast in your new car! Warm Regards, Joe Wajda, GM

March 16, 2016

Pretty relaxed and easy to deal with I was able to make the entire deal in a few hours, the dealership started low on my trade in value but once they saw I knew the true value of my trade More

by mjp102965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Williams
Mar 17, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello mjp102965, Thank you for leaving us a review, and congratulations on your new car! I love hearing from satisfied customers, and I am so happy that you had a great car buying experience with Barry. Barry is an honest, knowledgeable, hardworking salesman, who will always put his customers' best interests first. He does an excellent job representing World, and we are lucky to have him on our team. I am pleased that Barry helped to get you a great deal on the car that you wanted, and I know that he will be thrilled to read your review. Thank you so much for choosing World. I hope you enjoy driving your new car! Best, Joe Wajda, GM

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