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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,941 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,941 reviews

April 06, 2016

Always great to deal with!!!!! I have dealt with this dealership for sales and service and I couldn't be happier.They always go above and beyond. I hope to own a jeep again one day More

by SUSANKELLY65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Apr 06, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello SUSANKELLY65, Thank you for taking the time to leave us a review. I am so pleased that you continue to have excellent experiences with our service and sales departments. We strive for superb customer service, so it is always great to hear when our customers have experienced this. Thank you for choosing World. We look forward to seeing you again. Please do not hesitate to call us or stop in so that we may help me you find your perfect Jeep. Best, Joe Wajda, GM

April 05, 2016

Easy and great to deal with! Everyone at World Jeep was professional, courteous and very helpful. Between Mike, Kristy and Bill I felt relaxed and comfortable. They did a fantast More

by JSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Kristy Liberti, Mike Fein
Apr 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello JSB, Thank you for taking the time to leave us a review. Congratulations on your new car purchase! I am so thrilled to hear that you had such an enjoyable car buying experience with Bill, Mike, and Kristy. Our goal is to make car buying fun and never stressful. Our staff does an excellent job of making that happen, and I am so pleased that you were relaxed and comfortable throughout the entire transaction. I truly appreciate that you chose World and I hope you have a blast in your new ride! Warm Regards, Joe Wajda, GM

April 05, 2016

Bought 2012 Jeep Liberty off lease Originally leased my Jeep from World Jeep and had a great experience at that time. When my lease was near expiration I called Brianna at World Jeep an More

by Matt R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella
Apr 06, 2016 -

World Chrysler Dodge Jeep RAM responded

Hey Matt, Congratulations on your new Jeep Liberty purchase! I am so pleased to hear that you had such a wonderful car buying experience with Brianna. Brianna is a great salesperson because she is efficient, trustworthy, and extremely knowledgeable. I'm happy that she provided you with a quick and stress-free car buying experience. We really aim to make car shopping fun, and Brianna does an excellent job of helping to fulfill this goal. Thank you for continuing to choose World Jeep and for taking the time to leave us a review. Enjoy your new Liberty! Best, Joe Wajda, GM

April 05, 2016

Committed to Customer Since writing this review, the dealer contacted me directly and has resolved my concerns regarding communication with the customer etc. I appreciate t More

by Jeepowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Tom Papa
Apr 07, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello, Thank you so much for taking the time to leave us a review. I appreciate all of your patience and it was great working with you to make things right. We are not happy unless are customers are, and your satisfaction is extremely important to us. I apologize for any inconvenience that we may have caused you, and I hope you will give us another chance in the future to allow us to show you how valuable your business is to us. Thank you for recommending us, and please do not hesitate to call us or stop in if we can ever be of further assistance to you. Warm Regards, Lou Zuluaga, Service & Parts Director

April 04, 2016

Quick easy visit. Good selection and knowledgeable staff. Didn't feel pressure to make a purchase. Sales person spent time with me to answer all of my ques More

by Jon39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyquan Alston, Demi Lamana
Apr 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Jon, Congratulations on your new car purchase! Thank you for your review and for sharing your experience with us. I am so happy to hear that you enjoyed your visit with Demi and Tyquan, that you felt comfortable, and that all of your questions were answered. At World, our salespeople love talking about cars (it's their passion), and they are always happy to answer any and all questions that you may have. I appreciate that you chose World and I hope that you love driving your new car! Best, Joe Wajda, GM

April 04, 2016

Fiona's visit Everyone in service is always professional and extremely pleasant to work with. I would recommend the service department at World Jeep to anyone inter More

by lordawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Apr 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to leave us a review. It makes me so happy to hear that you continue to enjoy your service appointments with us. At World, we do our best to make getting your vehicle serviced as easy, quick, and positive as possible. Our friendly service rep's truly enjoy assisting our customers and they are vital to the success of our dealership. I appreciate your recommendation, and we look forward to seeing you again! Warmly, Joe Wajda, GM

April 04, 2016

Excellent Service! Everyone I met in this World Jeep was great and professional. Big thank you to Mr. Michael Fein, Bill Morgan, and Jean Gilbert. My experience was amaz More

by CBPHOTOGRAPHY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fein, Shane Henderson
Apr 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello CBPHOTOGRAPHY10, Thanks for your review. Congratulations on your new car purchase! Your review made me so happy, because we aim to make car shopping fun and it sounds like you had an excellent car buying experience with Mike, Bill, Shane, and Jean. They are important members of the World team and they genuinely enjoy assisting their customers. Our staff will always do whatever it takes to ensure that our customers leave 100% satisfied, and we are lucky to have them. Thank you so much for choosing World and I hope you have a blast in your new car! Best, Joe Wajda, GM

April 04, 2016

Phenomenal Experience Without a shadow of a doubt should you need to buy any vehicle go see Bill Morgan. I made it very clear the first time I went that I was only intendi More

by JON PERINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Apr 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello JON, Wow, thank you for your outstanding review! I am so thrilled to hear that you had such an exceptional car shopping experience with Bill. Congratulations on your new Dodge! I appreciate that you chose World, even though other Dodge dealerships were closer to your home. We really strive to set ourselves about from other dealers and instead of being pushy, our first and most important concern is helping customers. Bill is a wonderful salesman who is honest, knowledgeable, and loves assisting his customers find the perfect vehicles to match their needs. He is an asset to the World team and he will be so happy to read your review. Thanks again for choosing World. I hope you have a blast in your new car! Best, Joe Wajda, GM

April 04, 2016

Parking sensors were not working. Technician reconfigured system, everything is now good.. Warranty item. Also asked for an update for steering wheel heater. This More

by ROBETWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Semenza
Apr 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi ROBETWS, Thank you so much for your review, I am so happy to hear that your parking sensors are back in working order! I apologize for the misunderstanding in regards to your steering wheel heater. We would be happy to set up another appointment to fix this. May I have your contact information so that I may call you personally to set up an appointment? Thank you so much, Lou Zuluaga Service and Parts Director

April 04, 2016

Courtesy and Respect, From the moment I walked into the service center I was greeted with a smile, was treated with, Courtesy and Respect...as if they knew me for a long ti More

by MRDISNEY1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary, Tyquan Alston
Apr 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello MRDISNEY1232, Thank you so much for your kind review. I am so happy to hear that you had such an enjoyable service experience with us. At World, we like to treat our customers like family, and we strive to make getting your vehicle serviced as pleasant and easy as possible. It's wonderful to hear that Ken and Tyquan were helpful to you. They are important members of the World team, and we are lucky to have them. I appreciate that you chose World and we look forward to seeing you for your next service appointment! Best, Joe Wajda, GM

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