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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,963 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,963 reviews

June 14, 2016

See Kenny Cary for an overall great experience! My 15yr old Jeep Liberty which I loved and was well maintained was now costing more than it was worth to repair. With this said,I literally walked fro More

by Ninuzza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Kenneth Cary, Tom Papa
Jun 14, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Ninuzza, Thank you for your review, and a HUGE thank you for being such a loyal World customer! I am so thrilled to hear that you had another wonderful experience with us. Congratulations on your new Cherokee! You are going to be so comfortable driving down to South Carolina, and you will be doing so in style. I am pleased to hear that you were happy with Ken's service. He is a hardworking, honest individual who has a lot of integrity. I appreciate that you recommended him, and he will be so excited when he reads your kind words about him. Thank you again for continuing to chose World. Have a blast in your new Jeep! Safe Journeys, Joe Wajda, GM

June 13, 2016

Great experience! No pressure, no hassle, all questions answered and more. Sue - initial contact with this dealership through phone and email . Very nice and friendly More

by ZigB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Zurica, Bill Morgan, Kevin Conroy
Jun 14, 2016 -

World Chrysler Dodge Jeep RAM responded

ZigB, Thank you for your kind review and congrats on your new Jeep! I'm so thrilled to hear that you had such an excellent car buying experience from start to finish! Sue, Kevin, and Bill are important members of our team, and as you can tell, they really care about finding their customers the perfect vehicle to match their needs. They do a wonderful job of representing the World brand, and I am lucky to have them. I really appreciate that you would recommend us to your friends! Thank you for choosing World Jeep and I hope you have a blast in your new SUV! Best, Joe Wajda, GM

June 13, 2016

Got what I wanted!! She made the deal!! Brianna was an amazing sales rep, who most of all I felt was passionate about the product she represents and really knew her stuff!! She helped me pi More

by Ralphiecee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella
Jun 14, 2016 -

World Chrysler Dodge Jeep RAM responded

Ralphiecee, Thank you so much for taking the time to leave us a review. Congratulations on your new purchase! I commend you for shopping with us on a stormy day. I am so pleased that you enjoyed your car buying experience with Brianna so much. She is a dedicated, hardworking salesperson who genuinely cares about assisting her customers. She does an excellent job of representing World's core values, and she will be thrilled to read your review. Thank you for choosing World and for recommending us. Enjoy your new car! Warm Regards, Joe Wajda, GM

June 12, 2016

Excellent service! Friendly staff! Chris Ryan was very helpful and friendly. I felt no pressure whatsoever in purchasing vehicle. It was definitely a stress free experience. Would recom More

by TREESPRITE79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
Jun 13, 2016 -

World Chrysler Dodge Jeep RAM responded

TREESPRITE79, Congratulations on your new car purchase! It makes me so happy to hear that you had such a wonderful car buying experience with Chris. He is an outstanding salesman whose #1 goal is to help his customers. Chris is an important member of the World team and he will be so thrilled when he reads your review. Thank you for choosing World and for recommending us! Have a blast in your new car! Best, Joe Wajda, GM

June 11, 2016

Engine light signal on. All the personnel have been so pleasant and easy to deal with. I feel I can put my car and my trust in their care. More

by ubba02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They are many others but I can't recall their names., Lou Zuluaga, Brianna DiBella, Tom Papa
Jun 13, 2016 -

World Chrysler Dodge Jeep RAM responded

ubba02, Thank you for your kind words. I am so happy to hear that you trust us with your vehicle and that you continue to have positive experiences with our service department. I appreciate your loyalty to World and we look forward to seeing you again! Best, Joe Wajda, GM

June 10, 2016

Diagnose a noise problem Dealt with Tom and he figured out exactly what was wrong with my car within hours. Very helpful and responsive to my issue and went over possible fut More

by rjcarr224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Jun 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello rjcarr224, Thank you for taking the time to leave our service department a review. I am so happy to hear that you enjoyed your experience with Tom and that he was able to diagnose any issues with your vehicle swiftly. I appreciate that you chose World and we hope to see you again in the future! Best, Joe Wajda, GM

June 09, 2016

The worst experience in my entire adult life. All I can say is drive to another jeep dealer. I have never been treated so poorly. If you are going to this dealer ask for Chris Ryan. He was th More

by Jem6487
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Morgan , Brianna DiBella
Sep 16, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello, We're so sorry to hear that you had a negative experience with us. We never want our customers to feel disrespected when they visit us. We would like to further discuss your experience with you, and help in any way that we can. Can you please provide us with your name and phone number or email? We really appreciate all of your feedback. Thank you, the World Jeep Team

June 08, 2016

Drop off for oil change. Very helpful , thorough and fair. First looked up the history of my vehicle, and looked to see if there were any recalls that were due. When they we More

by BRIANSMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello BRIANSMAC, Thank you for your thoughtful review. I'm so pleased that you were satisfied with your service experience with us! At World, we like to keep our customers informed about any current and possible future issues with their vehicles and make recommendations, but we never want to pressure you into making any necessary purchases. We think it is important to keep customers as informed as possible. I appreciate that you continue to choose World for your auto needs and we look forward to seeing you for your next oil change. Best, Joe Wajda, GM

June 08, 2016

Preparation is key I went in knowing what used car I want. I had paperwork from KBB.com. I knew how much I wanted to spend. The sales person never tried to steer me t More

by Erin Lazzarini
Recommend Dealer
Yes
Employees Worked With
Mike Fein
Jun 08, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Erin, Thank you for taking the time to leave us a review. Congratulations on your new car purchase! I am pleased to hear that you had a great car buying experience with Mike. He is an excellent salesman and he aims to leave his customers 100% satisfied. Mike is a wonderful representative for the World team and we are lucky to have him. I appreciate that you chose World and I hope you have a blast in your new ride! Best, Joe Wajda, GM

June 06, 2016

Awesome People!! Amazing staff from the lot guys financing and salesman. Took their time in helping me with my purchase. Very pleased with my time shared there. More

by Tlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella, Bill Morgan, Mike Fein
Jun 07, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Tlee, Thank you for taking the time to leave us a review. Congratulations on your new car purchase! I am so happy to hear that you had such a wonderful car shopping experience with Brianna, Bill and Mike. They make it a point to treat customers like family and they truly enjoyed working with you to find you your perfect vehicle. I appreciate that you chose World and I hope you have a blast in your new car! Best, Joe Wajda, GM

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