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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,940 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,940 reviews

August 02, 2016

Unplanned Purchase Today, I was unexpectedly in need of a new Jeep. I came to the dealership and met Ken. He was very helpful and knowledgable. He helped me purchase a v More

by Jrinaldi25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Kenneth Cary
Aug 03, 2016 -

World Chrysler Dodge Jeep RAM responded

Jrinaldi25, Congratulations on your new Jeep and thank you for taking the time to leave us a review! It makes me so happy to hear that you had a great car buying experience with Ken and Bill. They are important members of the World team and they do an excellent job of representing us. I appreciate that you chose World and I hope that you have a blast in your new Jeep! Best, Joe Wajda, GM

August 01, 2016

Oil change Too difficult to get appointment for simple oil change. Service agent recommended pricey EFI service based on mileage alone but manufacturer does not More

by CHARLES.VOLPINI.2QDSLEE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn't get names
Aug 05, 2016 -

World Chrysler Dodge Jeep RAM responded

CHARLES.VOLPINI.2QDSLEE2, I’m sorry to hear that you were disappointed with your experience with our service department. I would be happy to assist in any way that we can. We attempted to call you to address your concerns, but were unable to reach you. Please contact me at your earliest convenience so that we may further discuss your experience. I look forward to speaking with you. All the Best, Lou Zuluaga, Service and Parts Director (732) 345-6555

August 01, 2016

Good service My husband and I recently purchased a 2016 Dodge Durango from the dealership. Kevin was very helpful and worked with us to find a car and a contract More

by CC0281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Kevin Conroy
Aug 01, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello CC0281, Congratulations on your new Durango! That is one gorgeous SUV and you are going to love driving it! I am pleased to hear that you enjoyed your car buying experience with Kevin and Bill. They are important members of the World team and they really work hard to ensure that customers leave 100% satisfied. I appreciate that you chose World and I hope you have a blast in your new Durango! Best, Joe Wajda, GM

July 29, 2016

Service department The service department is very courteous and efficient. Each time I call I have been able to get an appointment as soon as possible .I schedule the e More

by IDAVISON2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Aug 01, 2016 -

World Chrysler Dodge Jeep RAM responded

IDAVISON2000, Thank you so much for your review. I am so pleased to hear that you always have a wonderful experience with our service department. They work so hard to ensure that car repairs/maintenance appointments are quick, stress-free and pleasant. I appreciate that you continue to chose World and we look forward to seeing you again. Best Regards, Joe Wajda, GM

July 28, 2016

If You're Thinking About Buying a Jeep Go to World First! Our first time buying a Jeep and our experience was first rate and our Customer Advocate Bill Morgan was an "All- Time" guy who walked us through ever More

by JERZJINX17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Mike Fein
Aug 01, 2016 -

World Chrysler Dodge Jeep RAM responded

JERZJINX17, Thank you so much for your kind review and congratulations on you new Jeep! It's so wonderful to hear that you enjoyed your car buying experience with Bill. Bill is an excellent salesman who is honest, hardworking, and really enjoys working with his customers. Thank you for recommending us and for choosing World. Enjoy your new SUV! Best, Joe Wajda, GM

July 27, 2016

They stand by their work and make it right. So world dodge initially messed up and damaged my wheel when installing a tire. BUT- rather than arguing with me or trying to do a hack-job in repair More

by Kurtis570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Aug 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Kurtis, I’m sorry to hear that you were disappointed with your experience with our service department. I would be happy to assist in any way that we can. We attempted to call you to address your concerns, but were unable to reach you. Please contact me at your earliest convenience so that we may further discuss your experience. I look forward to speaking with you. All the Best, Lou Zuluaga, Service and Parts Director (732) 345-6555

Oct 03, 2016 -

World Chrysler Dodge Jeep RAM responded

Kurtis, Thank you so much for your patience and for allowing us rectify the situation. Your business is so important to us and we greatly appreciate that you gave us another chance to redeem ourselves. Thank you so much for your recommendation and we hope to see you again in the future. All the Best, Lou Zuluaga, Service and Parts Director

July 25, 2016

AWFUL LIARS The service department has been terrible from the beginning. Our family has had several issues with them in the past. The latest lie they told us is t More

by CCARUSO125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Papa
Sep 21, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello CCARUSON125, Thank you for working with our service department to resolve the issues that you had with your vehicle. We appreciate your patience and your feedback. We hope that you will give us another opportunity in the future to show you how important your business is to us. All the Best, Lou Zuluaga, Service & Parts Director

July 25, 2016

Buying experience I was recommended to see Bill Morgan a salesman at the dealership. When I first met him we must have just talked for about 30 minutes about what ever More

by TODD1002
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Jul 27, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi TODD1002, Thank you so much for your kind review. Congratulations on your new car purchase! I am so pleased to hear that you and Bill had so much in common and that you had an excellent car buying experience with him. Bill is a great guy and an excellent salesman because he is genuine, hardworking and he really loves helping customers. He is an important part of our team. I appreciate that you chose World and I hope you have a great time in your new car! Best, Joe Wajda, GM

July 25, 2016

Excellent work, From the moment I walked in till I leave everyone is very cordial, even my salesman Ken rememberso my name and only sees me when I bring my jeep in fo More

by MRDISNEY1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Jul 27, 2016 -

World Chrysler Dodge Jeep RAM responded

MRDISNEY1232, Thank you so much for your kind review and for being such a loyal World customer. It's so great to hear that you always enjoy your visits with us. At World, we are a big family and we aim to provide customers with a friendly, warm, welcoming environment. Thank you again for taking the time to leave us a review. We look forward to seeing you for your next service appointment! Best, Joe Wajda, GM

July 24, 2016

Great dealership...Love Bill Morgan We love World Jeep. Bill Morgan was very helpful and kind as usual. He always makes buying a new car enjoyable and painless. Thank you very much. More

by d a trocchia jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Jul 25, 2016 -

World Chrysler Dodge Jeep RAM responded

d a trocchia jr, Congratulations on your new car purchase! Thank you for taking the time to leave us a review. I am so pleased to hear that you had such an excellent car buying experience with Bill. Bill is an outstanding salesman who always has his customers' best interests in mind. He is an asset to the World Jeep team and he does a great job representing our values. I appreciate that you chose World and I hope you have a blast in your new car! Sincerely, Joe Wajda, GM

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