World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Salesman and finance where tremedous. However, the down side The down side of this whole experience was the car preparation and hand off. The cleaning of the car was a joke. The windows where not cleaned and t The down side of this whole experience was the car preparation and hand off. The cleaning of the car was a joke. The windows where not cleaned and their appeared to be a smoke film on the interior windows.Their was a dark beige wax pencil markings/writing on the tires that was NOT washed / rubbed off and tire shine was sloppily wiped on over this mess. Their was a rub /smudge markings on the right rear quarter panel that was not buffed out and on the hood as well. Overall extremely poor, unprofessional preparation for the vehicle to be turned over to the customer. For the amount of money being spent I found it extremely upsetting that the vehicle was in the condition it was in. More
Exemplary service..fantastic experience...great staff Brianna DiBella and Vanessa Obregon are by far the best sales people I have ever come across. I lease cars so this is the 6th car (6th time) I've had Brianna DiBella and Vanessa Obregon are by far the best sales people I have ever come across. I lease cars so this is the 6th car (6th time) I've had similar transactions; this occasion was by far the smoothest. Both were extremely knowledgeable, provided great service, neither were pushy or tried to 'pull one over me' and neither tried to sell me on stuff I didn't want. Brianna had ample knowledge on all the vehicles and was able to answer all of my questions without hesitation. Bill Morgan came in at the end and sealed the deal with ensuring that the transaction went smooth and that all of my questions were answered. This is truly an A+ transaction. More
So easy I knew I wanted a Cherokee, but I didn't expect buying it to be so easy. Barry was great, and I'm in love with my Jeep. I wasn't pressured at all, got I knew I wanted a Cherokee, but I didn't expect buying it to be so easy. Barry was great, and I'm in love with my Jeep. I wasn't pressured at all, got a great deal, and I don't feel like I had to settle. More
Recall service Received a recall notice on 2014 Grand Cherokee Limited. Scheduled appointment with ease. Work was completed in a timely manner to our satisfaction. Received a recall notice on 2014 Grand Cherokee Limited. Scheduled appointment with ease. Work was completed in a timely manner to our satisfaction. Great customer service. More
Car buying made simple and hassel free. My experience with this dealership was a pleasure. no hassel or pressure to buy. They located the car and model for me. I really enjoyed this dealers My experience with this dealership was a pleasure. no hassel or pressure to buy. They located the car and model for me. I really enjoyed this dealership. I would recommend my salesperson Ruben Blanca to anyone who asks. More
Very Helpful As a first time new car lessee, if was fairly intimidating. My salesman Ruben Blanco really helped me understand what Jeep I really wanted, and what s As a first time new car lessee, if was fairly intimidating. My salesman Ruben Blanco really helped me understand what Jeep I really wanted, and what steps I needed to take. The Dealership was also very flexible with the process, and helped me get exactly what I wanted a price point that worked. More
Good experience! Buying a car is never a fun experience and as a recently single female that has never had to do this on her own before, I was very nervous! But I did Buying a car is never a fun experience and as a recently single female that has never had to do this on her own before, I was very nervous! But I did my homework and was prepared. I worked with Tyquan Alston and he was a pleasure to deal with. He helped me get a great car in my price range without a lot of hassle and haggle! I really appreciate all his help!!! I would definitely recommend working with him. More
Service department I always work with Daniela Ferreira in service they do not come any better always a pleasure to work with and extremely knowledgeable about jeep produ I always work with Daniela Ferreira in service they do not come any better always a pleasure to work with and extremely knowledgeable about jeep products. More
Great Paul couldn't have more helpful. He made sure we were totally satisfied. Trade-in was also very good. We went home with our vehicle very satisfied. Paul couldn't have more helpful. He made sure we were totally satisfied. Trade-in was also very good. We went home with our vehicle very satisfied. More
Great service Dealing with Bill Morgan was great. Very professional, courteous and patient. Explained about the certain programs that I was eligible for. Overall ve Dealing with Bill Morgan was great. Very professional, courteous and patient. Explained about the certain programs that I was eligible for. Overall very satisfied. Excellent. More