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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,966 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,966 reviews

September 10, 2016

No Doubt When in the market for a new Jeep there is only one dealership to consider WORLD ! Courteous, Professional and the Best Deals. The hour and thirty min More

by No Doubt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, Joe Wajda, Bill Morgan, Tyquan Alston
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi No Doubt, thank you for choosing World Jeep! We really appreciate your five-star review and kind recommendation. Bill and Tyquan share our belief that all customers should be treated like family. I'm glad that was reflected during your visit with us. We are always happy to help. If you need anything else please do not hesitate to contact us. We hope to see you again. Thank you for stopping in! Best, Joe Wajda, GM.

September 09, 2016

Durango Service I had a problem scheduling the service. Two emails and two phone calls with no response. After I was able to schedule an appointment everything was fi More

by ROBETWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Sep 14, 2016 -

World Chrysler Dodge Jeep RAM responded

We apologize if you experienced any inconvenience in scheduling your service. We appreciate your feedback and take measures to ensure we provide quality customer service. I'm glad we were able to exceed your expectations beyond making the appointment and look forward to providing you any further assistance. My Best, Lou Zuluaga, Service & Parts Director

September 09, 2016

Another good experience from the service department I had to bring my car in for recall work. I called ahead, was given a loaner car for the day and the work was done within day as promised. More

by Staten Island CPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Staten Island CPA, thank you for your comment on your experience at our dealership! I'm happy to hear that we were able to help you efficiently. If you need anything else please let us know. Thank you for stopping in and for your kind recommendation! Best, Joe Wajda, GM.

September 08, 2016

No Pressure to Buy! I identified the vehicle I wanted on the dealer's website, reached out via email, established a meeting time/date, drove the vehicle and fell in love More

by jgiord01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Nissim, Paul Vidal
Sep 12, 2016 -

World Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback jgiord01! We appreciate you taking the time to share your experience. I'm happy to hear Paul was able to assist you in finding the vehicle and that you came back to complete your purchase. Congratulations! Best, Joe Wajda, GM

September 08, 2016

Vehicle service ok, other service disappointing. I have no complaints about the service to my vehicle. I do have a complaint about me making an appointment well in advance in which I did request a lo More

by cmdjc13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

We appreciate you leaving your feedback and apologize for any inconvenience. Unfortunately we try to plan ahead and accommodate everyone, but sometimes we do run out of in house loaner vehicles and we have to utilize an outside vendor like Enterprise. Unfortunately, we cannot tell them how to run their business and they have rules and regulations that need to be follow. We always strive to be better and we are also currently trying to make the exterior complementary car wash better. Thank You, Lou Zuluaga, Service and Parts Director

September 07, 2016

Brianna & Gary - Excellent and Efficient The showroom was very busy the afternoon I came in. I asked for a woman salesperson and she was busy with another customer. Gary the Sales Manager o More

by mary Enyart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivonne went with me on the test drive; she was calm and easy to speak with. It might have been because I was short, like her, but it was she who suggested I try working the liftgate. After struggling with it, I made up my mind to get the power liftgate., Brianna DiBella, Gary Yudilevich, Ivon Lopez
Sep 12, 2016 -

World Chrysler Dodge Jeep RAM responded

Congratulations Mary Enyart on your New 2016 Jeep Cherokee! Thank you for leaving your positive feedback. Even on busy days, we strive to make the process as quick and smooth as we can. I hope you enjoy your ride! Best, Joe Wajda, GM

September 06, 2016

Great Experience Had a great experience with World Jeep! Our experience was so good this is our second car that we have purchased from World Jeep and our salesman Mike More

by CHRISTOPHER.EDGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Lauricella, Mike Fein
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi CHRISTOPHER.EDGAR, thank you for your feedback on your experience at our dealership! Mike Fein is great at making the entire process hassle-free. We hope to see you again soon. If you need anything else please let us know. We are happy to help. Thank you for stopping in! Best, Joe Wajda, GM.

September 05, 2016

Great experience! Working with Kenny was a pleasure. He made the buying experience for my husband and I so easy and as pleasant as possible. We are so happy with our ne More

by D and R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Sep 12, 2016 -

World Chrysler Dodge Jeep RAM responded

Thanks for the 5 Star review and congratulations on your new Jeep Patriot! We couldn't be happier to hear what a pleasant experience you had with us. Kenny will definitely appreciate the positive feedback. Warm regards, Joe Wajda, GM

September 05, 2016

Great people Friendly experience . Large selection of vehicles! Barry was a great help with my overall experience, knowledgable and very friendly . Financing wa More

by BJACOB123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Williams
Sep 12, 2016 -

World Chrysler Dodge Jeep RAM responded

Congratulations on you new car! I'm glad Barry and the team were able to create a positive car buying experience for you. Thank you for the 5-star review and choosing World Jeep. My Best, Joe Wajda, GM

September 05, 2016

Excellent, excellent, excellent!!! Everyone at the dealership was terrific. More specifically, Sue Zurica and Brianna DiBella are wonderful and their knowledge and experience surpassed More

by SCUNG124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella, Sue Zurica
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi SCUNG124, thank you for your kind feedback and recommendation! Sue and Brianna are great assets to our team. I'm thrilled that they were able to assist you successfully. Please let us know if you have any further questions or concerns. We would be happy to help. Thank you for coming in and know that you are welcome back at any time! Best, Joe Wajda, GM.

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