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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,966 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,966 reviews

September 29, 2016

Thoughtful service Daniela and the service counter staff are soooooo helpful. It's often the little things that count. Thanks for being so thoughtful and making caring f More

by BOSOXFAN2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Sep 29, 2016 -

World Chrysler Dodge Jeep RAM responded

BOSOXFAN2006, Thank you for your kind review and for using the World service department. I am happy to hear that you had an excellent experience with Daniela and that she and the rest of our staff are always helpful to you. They do an outstanding job of representing the World brand and we are lucky to have them. Thank you again, and we look forward to seeing you for your next service appointment! Best, Joe Wajda, GM

September 28, 2016

Great experience from a distance shopper I was in the market for a used vehicle when I came across a 2008 BMW 335xi that had just arrived on September 20, 2016. The pictures online were an e More

by BMW_Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary, Vanessa Obregon, Ivon Lopez
Sep 29, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello BMW_Buyer, Wow, I am so thrilled to read your review and learn about your wonderful experience with Kenneth! Thank you for giving us a chance and congratulations on your new BMW! Kenneth is going to be so pleased when he reads your kind words about him. Ken is a vital member of the World team and he truly cares about getting his customers into their dream cars. He does an outstanding job of representing World and you can be sure that if you have any questions or concerns in the future, Ken will be happy to assist. I'm grateful that you recommended us and thank you for taking the long trip from PA. Enjoy your new car! All the Best, Joe Wajda, GM

Oct 13, 2016 -

BMW_Buyer responded

UPDATE October 13, 2016 I was waiting on hearing information back in regards to my registration as it will be expiring in a few days. As an out of state resident, I was given a 20 temporary tag and will not be able to renew the temporary registration as policy for the state of New jersey. In the state of Pennsylvania, the city of Philadelphia, if you are driving around with expired insurance or registration, your vehicle will be towed. Since this vehicle is my daily driver both to work and getting my daughter around, being without a vehicle will be detrimental. I have been in communication with Tara and got a call that relieved all of my fears. She worked very hard dealing with NJ DOT tracking down the information needed to let me know that she now has my vehicle registration and is going to be sending it out to me immediately. This is, again, a dealership that cares. You cannot go wrong at all with purchasing new or new to you vehicles. Joe Wajda, you have a GREAT TEAM at World Jeep Chrysler.

September 28, 2016

great experience, very professional staff. great dealing with this dealership, no game playing, they gave me an excellent deal on my ram truck. Would recommend them to anyone looking to purcha More

by big gun 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Ruben Blanco
Sep 29, 2016 -

World Chrysler Dodge Jeep RAM responded

big gun 1, Congratulations on your new Ram! That is one beautiful truck and I am confident that you are going to love driving it! I'm pleased to hear that you had a great car buying experience with us. At World, you never have to worry about games or dishonest salespeople; you will only ever encounter genuine, hardworking staff members who truly aim to satisfy. Thank you for your review and for recommending us. Enjoy your new truck! Best, Joe Wajda, GM

September 23, 2016

My experience Bill Morgan was a knowledgeable, patient customer advocate. He is a keeper. I have 2 people interested in getting a jeep. I would highly recommend Bil More

by Sigma deltan 63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Sep 26, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Sigma deltan 63, Congratulations on your new car purchase! Your wonderful review is greatly appreciated. I am so pleased to hear that you had such an exceptional car buying experience with Bill Morgan. He is an asset to the World team, and as you mentioned, he is a knowledgeable, hardworking salesman. Bill will be so thrilled when he reads your kind words about him and that you have recommended him. Thank you so much for choosing World and I hope you enjoy your new car! Best, Joe Wajda, GM

September 20, 2016

southsidelorna@aol.com Salesman was very informative and friendly. Addressed any of my issues. He was not pushy or overbearing as some can be. Finalizing took too long but More

by SOUTHSIDELORNA
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
Sep 20, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi southsidelorna, thank you for your comment on your experience at our dealership! Chris is a wonderful asset to our team, and I'm glad that he made the entire process stress-free for you. We apologize for the lengthy finalization time. We always try to go the extra mile for each of our customers. If you have any further questions or concerns please let us know. We would be happy to help! Best, Joe Wajda, GM.

September 20, 2016

Great Customer service I arrived greeted kindly and and was told how long it would take to complete the work and it was within the time frame! Very curious and helpful I con More

by JEFFJENNINGS78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Sep 21, 2016 -

World Chrysler Dodge Jeep RAM responded

Dear JEFFJENNINGS78, we are pleased that you found our customer service satisfying. Thank you for taking the time to write your wonderful review. Thank you for choosing World Jeep Chrysler Dodge Ram and please enjoy your vehicle. Sincerely, Joe Wajda, GM

September 16, 2016

Stayed late to accommodate us and we really appreciate it. My husband saw this jeep on line. He emailed about it and within 5 minutes he had a connection. We have been looking for a Jeep for approx. 3 months More

by beverlyred007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Sep 19, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi beverlyred007, We greatly appreciate you taking the time to write your review. Bill is a great salesmen and Isaac is an excellent manager. Customer service is our number one priority and I am pleased that you had a wonderful experience with our staff. Please enjoy your Jeep Cherokee and thank you for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, General Manager

September 16, 2016

Excellent! Awesome! Great dealership, great salesman! Would highly recommend! Very knowledgeable on the vehicle. Their service department is top notch! Stop here befo More

by King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Bill Morgan, Mike Fein, Tom Papa
Sep 19, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello King, Thank you for taking the time to submit your awesome review. Your future recommendation is appreciated tremendously. Please enjoy your new vehicle and thank you for choosing World Jeep Chrysler Dodge Ram! Sincerely, Joe Wajda, General Manager

September 16, 2016

No hassle recall I had to bring my vehicle in for 2 recalls. I didn't mind waiting in the wait room as I was able to get my work done - and one with my day. More

by Emccabe1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not really sure who I worked with...service department, Lou Zuluaga, Tom Papa, Daniela Ferreira
Sep 19, 2016 -

World Chrysler Dodge Jeep RAM responded

Emccabe1, Thank you for your patience and for choosing World Jeep Chrysler Dodge Ram. Please do not hesitate to call us or stop in if we can ever assist you with anything else. All the Best, Joe Wajda, General Manager

September 15, 2016

Oil change They called me to let me know about the recall and how long it would take. They called to let me know my vehicle was ready. More

by BIRDLADIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Sep 15, 2016 -

World Chrysler Dodge Jeep RAM responded

We value your business and put the safety of our customers on the top of our list. It's refreshing to hear your positive feedback. Take care, Joe Wajda, GM

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