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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,940 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,940 reviews

September 12, 2016

Wash and oil change Great place with awesome staff! I look forward to more awesome trips. I enjoy seeing the inventory and spending time with the staff. Jeep Set. More

by KIRCH5986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fein
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello KIRCH5986, thank you for the five-star review! We look forward to seeing you again also. You are welcome back at any time. Let us know if you have any further questions or concerns. On behalf of our entire staff, thanks for stopping in! Best, Joe Wajda, GM.

September 12, 2016

Extremely pleased, especially with Chris. The dealership (and Chris) worked very hard to find the vehicle we were looking for; and succeeded! Chris allowed us to test drive a number of vehicl More

by DZW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi DZW, thank you for your comment! I'm thrilled to hear that Chris was able to help you find exactly what you were looking for. We believe in going above and beyond for each of our customers. If you have any further questions or concerns please let us know. We would be happy to help. Thank you for coming in and enjoy your new car! Best, Joe Wajda, GM.

September 12, 2016

Best dealership, wonderful people. A year ago I purchased a car from a different dealership, and it was a terrible purchase. Ruben bent over backwards to help me out of my situation. Wi More

by ah5294
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Gary Yudilevich, Ruben Blanco
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi ah5294, thank you for the five-star review! Customer service is very important to us here. Ruben, Gary and Bill share our belief in going above and beyond for each customer. I'm glad that they were able to give you a great buying experience! Enjoy your new Jeep. Please let us know if you have any further questions. Thanks for coming in. Best, Joe Wajda, GM.

September 12, 2016

efficent and friendly Efficiency was as good as it gets, no wasted time or hassles. Car was clean and ready to go without a wait. Price was fair and service was friendly. More

by Skms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Bill Morgan
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Skms, thank you for the five-star review! I'm glad to hear that we were able to help you efficiently. On behalf of all of us here, thank you for coming in. We welcome you back at any time. Let us know if you have any further questions or concerns. We hope to see you again! Best, Joe Wajda, GM

September 10, 2016

No Doubt When in the market for a new Jeep there is only one dealership to consider WORLD ! Courteous, Professional and the Best Deals. The hour and thirty min More

by No Doubt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, Joe Wajda, Bill Morgan, Tyquan Alston
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi No Doubt, thank you for choosing World Jeep! We really appreciate your five-star review and kind recommendation. Bill and Tyquan share our belief that all customers should be treated like family. I'm glad that was reflected during your visit with us. We are always happy to help. If you need anything else please do not hesitate to contact us. We hope to see you again. Thank you for stopping in! Best, Joe Wajda, GM.

September 09, 2016

Durango Service I had a problem scheduling the service. Two emails and two phone calls with no response. After I was able to schedule an appointment everything was fi More

by ROBETWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Sep 14, 2016 -

World Chrysler Dodge Jeep RAM responded

We apologize if you experienced any inconvenience in scheduling your service. We appreciate your feedback and take measures to ensure we provide quality customer service. I'm glad we were able to exceed your expectations beyond making the appointment and look forward to providing you any further assistance. My Best, Lou Zuluaga, Service & Parts Director

September 09, 2016

Another good experience from the service department I had to bring my car in for recall work. I called ahead, was given a loaner car for the day and the work was done within day as promised. More

by Staten Island CPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Staten Island CPA, thank you for your comment on your experience at our dealership! I'm happy to hear that we were able to help you efficiently. If you need anything else please let us know. Thank you for stopping in and for your kind recommendation! Best, Joe Wajda, GM.

September 08, 2016

No Pressure to Buy! I identified the vehicle I wanted on the dealer's website, reached out via email, established a meeting time/date, drove the vehicle and fell in love More

by jgiord01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Nissim, Paul Vidal
Sep 12, 2016 -

World Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback jgiord01! We appreciate you taking the time to share your experience. I'm happy to hear Paul was able to assist you in finding the vehicle and that you came back to complete your purchase. Congratulations! Best, Joe Wajda, GM

September 08, 2016

Vehicle service ok, other service disappointing. I have no complaints about the service to my vehicle. I do have a complaint about me making an appointment well in advance in which I did request a lo More

by cmdjc13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

We appreciate you leaving your feedback and apologize for any inconvenience. Unfortunately we try to plan ahead and accommodate everyone, but sometimes we do run out of in house loaner vehicles and we have to utilize an outside vendor like Enterprise. Unfortunately, we cannot tell them how to run their business and they have rules and regulations that need to be follow. We always strive to be better and we are also currently trying to make the exterior complementary car wash better. Thank You, Lou Zuluaga, Service and Parts Director

September 07, 2016

Brianna & Gary - Excellent and Efficient The showroom was very busy the afternoon I came in. I asked for a woman salesperson and she was busy with another customer. Gary the Sales Manager o More

by mary Enyart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivonne went with me on the test drive; she was calm and easy to speak with. It might have been because I was short, like her, but it was she who suggested I try working the liftgate. After struggling with it, I made up my mind to get the power liftgate., Brianna DiBella, Gary Yudilevich, Ivon Lopez
Sep 12, 2016 -

World Chrysler Dodge Jeep RAM responded

Congratulations Mary Enyart on your New 2016 Jeep Cherokee! Thank you for leaving your positive feedback. Even on busy days, we strive to make the process as quick and smooth as we can. I hope you enjoy your ride! Best, Joe Wajda, GM

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