World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Consistent excellent service Came in on time, dealership provided me with a loaner so that my time is not wasted waiting and completed my service in a timely fashion. Came in on time, dealership provided me with a loaner so that my time is not wasted waiting and completed my service in a timely fashion. More
Great Purchase Experience My experience with World Jeep was outstanding. All of the staff was courteous and professional throughout the entire process of purchasing my new veh My experience with World Jeep was outstanding. All of the staff was courteous and professional throughout the entire process of purchasing my new vehicle. I had previously purchased two jeeps from another dealership, but the service was so poor that I considered leaving the Jeep brand. A friend recommended World Jeep and I could not have been more pleased with the results. I look forward to future business with World Jeep and will recommend the dealership to all of my friends. More
Car purchase I had always gotten my car serviced as world jeep despite living on Staten Island as their service dept was excellent. So I decided to try getting my I had always gotten my car serviced as world jeep despite living on Staten Island as their service dept was excellent. So I decided to try getting my next Jeep there. The salesman, Ken Cary , was quite knowledgeable, and not high pressure. In fact at one point I almost thought I had to convince him I was getting the car.lol. But equally important was I had no surprises and quick follow up and a seamless process. When I finally got the truck Bill Morgan gave me his contact info and walked me through the key parts of this new vehicle. It was a great experience More
good with a BUT When purchasing my Jeep there some dings and scratches as it was per owned I also told him that the rear wiper and defroster was not working. The sale When purchasing my Jeep there some dings and scratches as it was per owned I also told him that the rear wiper and defroster was not working. The salesman said he would give me a call but didn't I called in myself and made the appointment When I came in to service everyone was great Servicemen told me he had to check about the rear equipment. About an out later the salesman calls me to tell me I have to pay to that equipment because he changed the Jeep from soft top to a hard top at my request. And it was my suggestion! There was a hard top on the truck when I test drove it two different times I never was a soft top and I have pictures to prove it. I just felt that some calls me and tells me I have to pay for something because he said so. Ionce again want to let you know that the service department was outstanding Joe Vilanova 732-991-7237 More
Good Service visit Second visit to this dealership. First visit was the purchase. This visit was for oil change. Easy to schedule. Arrived earlier than expected and t Second visit to this dealership. First visit was the purchase. This visit was for oil change. Easy to schedule. Arrived earlier than expected and they accomodated. In and out in 1 hour and vehicle was washed. Good experience. More
It was a great experience.. treated very well. It was a great experience, Michael was really helpful despite his busy schedule that afternoon, he made me very comfortable and was very informative. It was a great experience, Michael was really helpful despite his busy schedule that afternoon, he made me very comfortable and was very informative. I came in to checked in on a car, he brought it out timely and worked a deal that I ended up taking the car home. As a woman buying a car i did not feel taken advantage of. More
Great service department! I was looking for a new jeep dealership to service my car as I was left extremely unsatisfied with my previous dealership. My check engine light went I was looking for a new jeep dealership to service my car as I was left extremely unsatisfied with my previous dealership. My check engine light went on to which their response was that it happens all the time... I was referred by a friend to world jeep. After a mix up about my appointment at world jeep, they were able to squeeze my car in. Luis kept me up to date on my car and was able to find a nail in my tire that my previous dealership had not. This was a great experience and I will be returning for all service in the future! More
Convenient and friendly at world jeep Ruben and the team at world jeep made the experience of leasing a new grand Cherokee super convenient. His willingness to get me the best price and Bi Ruben and the team at world jeep made the experience of leasing a new grand Cherokee super convenient. His willingness to get me the best price and Bill's friendly demeanor and knowledge/tutorial of all the bells and whistles make it easy to highly recommend this dealership. More
Stands behind their cars. There were a few issues with our Jeep after we purchased it (used). While I was not happy that there were any post-purchase issues that needed attent There were a few issues with our Jeep after we purchased it (used). While I was not happy that there were any post-purchase issues that needed attention (front brake and leaky sunroof) the dealership team addressed all of the issues and repaired the Jeep to our satisfaction. Ruben and Daniela were very good to deal with. More
Excellent service experience all the time. Everyone on the service team goes out of their way to make sure your issues are resolved. Very thorough and straight forward You feel as if custom Everyone on the service team goes out of their way to make sure your issues are resolved. Very thorough and straight forward You feel as if customer satisfaction is the number one priority. Carmen does an awesome job. Very responsive. More