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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,940 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,940 reviews

October 03, 2016

Outstanding Customer Experience The service team is excellent and I always have a great customer experience. It's start with the service desk and the ease of the appointments and th More

by MIKE.LADDAGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen, Tom Papa, Daniela Ferreira
Oct 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Mike! Thanks for leaving such a great review. Our service team would be very pleased to read your great comments and see how highly you thought of them. We, indeed, do have great mechanics. They would be ecstatic to know they are appreciated as well. We are glad you enjoyed your car-buying experience. Thank you for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

October 01, 2016

Traded in and purchased new jeep all in one day My salesperson was Mike Fein, who was outstanding in getting the deal completed in one day and Bill Morgan, who went over all the controls of the vehi More

by Domer71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Mike Fein
Oct 03, 2016 -

World Chrysler Dodge Jeep RAM responded

Domer71, Congratulations on your new car purchase! Thank you for your thoughtful review and kind words about Tim and Bill. I agree that they are excellent salesmen who are genuine, knowledgeable, and truly care about their customers. I appreciate your recommendation and thank you for choosing World. Enjoy your new car! Best, Joe Wajda, GM

September 30, 2016

Ruben made the car buying process easy. Great to deal with and fun to talk to. I would certainly recommenced World Jeep and Ruben to anyone. More

by stevenmnovak8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Blanco
Oct 03, 2016 -

World Chrysler Dodge Jeep RAM responded

stevenmnovak8, Congratulations on your new car purchase and thank you for taking the time to leave us a review! It's so great to hear that you had an outstanding car shopping experience with Ruben and that he made the entire buying process a breeze. Ruben is a wonderful representative for the World brand and he will be so happy to read your review. Thank you for choosing World and enjoy your new car! Best, Joe Wajda, GM

September 30, 2016

Dodge Caravan service Luis was polite, courteous, informed service - overall a great job. Received the vehicle back when expected. Will continue to bring vehicle for ne More

by JKSTONEAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Oct 03, 2016 -

World Chrysler Dodge Jeep RAM responded

JKSTONEAGE, Thank you for taking the time to leave us a review about your experience with our service department. It makes me to so happy to hear that you continue to have excellent service experiences with Lou and that he makes the car servicing process an easy one. He is vital to the World team and he really cares for our customers' vehicles as if they were his own. I appreciate that you continue to choose World and I encourage you to check our website monthly for new service coupons: http://www.worldjeep.com/specials/service.htm Thank you again! Best, Joe Wajda, GM

September 29, 2016

Thoughtful service Daniela and the service counter staff are soooooo helpful. It's often the little things that count. Thanks for being so thoughtful and making caring f More

by BOSOXFAN2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Sep 29, 2016 -

World Chrysler Dodge Jeep RAM responded

BOSOXFAN2006, Thank you for your kind review and for using the World service department. I am happy to hear that you had an excellent experience with Daniela and that she and the rest of our staff are always helpful to you. They do an outstanding job of representing the World brand and we are lucky to have them. Thank you again, and we look forward to seeing you for your next service appointment! Best, Joe Wajda, GM

September 28, 2016

Great experience from a distance shopper I was in the market for a used vehicle when I came across a 2008 BMW 335xi that had just arrived on September 20, 2016. The pictures online were an e More

by BMW_Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary, Vanessa Obregon, Ivon Lopez
Sep 29, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello BMW_Buyer, Wow, I am so thrilled to read your review and learn about your wonderful experience with Kenneth! Thank you for giving us a chance and congratulations on your new BMW! Kenneth is going to be so pleased when he reads your kind words about him. Ken is a vital member of the World team and he truly cares about getting his customers into their dream cars. He does an outstanding job of representing World and you can be sure that if you have any questions or concerns in the future, Ken will be happy to assist. I'm grateful that you recommended us and thank you for taking the long trip from PA. Enjoy your new car! All the Best, Joe Wajda, GM

Oct 13, 2016 -

BMW_Buyer responded

UPDATE October 13, 2016 I was waiting on hearing information back in regards to my registration as it will be expiring in a few days. As an out of state resident, I was given a 20 temporary tag and will not be able to renew the temporary registration as policy for the state of New jersey. In the state of Pennsylvania, the city of Philadelphia, if you are driving around with expired insurance or registration, your vehicle will be towed. Since this vehicle is my daily driver both to work and getting my daughter around, being without a vehicle will be detrimental. I have been in communication with Tara and got a call that relieved all of my fears. She worked very hard dealing with NJ DOT tracking down the information needed to let me know that she now has my vehicle registration and is going to be sending it out to me immediately. This is, again, a dealership that cares. You cannot go wrong at all with purchasing new or new to you vehicles. Joe Wajda, you have a GREAT TEAM at World Jeep Chrysler.

September 28, 2016

great experience, very professional staff. great dealing with this dealership, no game playing, they gave me an excellent deal on my ram truck. Would recommend them to anyone looking to purcha More

by big gun 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Ruben Blanco
Sep 29, 2016 -

World Chrysler Dodge Jeep RAM responded

big gun 1, Congratulations on your new Ram! That is one beautiful truck and I am confident that you are going to love driving it! I'm pleased to hear that you had a great car buying experience with us. At World, you never have to worry about games or dishonest salespeople; you will only ever encounter genuine, hardworking staff members who truly aim to satisfy. Thank you for your review and for recommending us. Enjoy your new truck! Best, Joe Wajda, GM

September 23, 2016

My experience Bill Morgan was a knowledgeable, patient customer advocate. He is a keeper. I have 2 people interested in getting a jeep. I would highly recommend Bil More

by Sigma deltan 63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Sep 26, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Sigma deltan 63, Congratulations on your new car purchase! Your wonderful review is greatly appreciated. I am so pleased to hear that you had such an exceptional car buying experience with Bill Morgan. He is an asset to the World team, and as you mentioned, he is a knowledgeable, hardworking salesman. Bill will be so thrilled when he reads your kind words about him and that you have recommended him. Thank you so much for choosing World and I hope you enjoy your new car! Best, Joe Wajda, GM

September 20, 2016

southsidelorna@aol.com Salesman was very informative and friendly. Addressed any of my issues. He was not pushy or overbearing as some can be. Finalizing took too long but More

by SOUTHSIDELORNA
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
Sep 20, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi southsidelorna, thank you for your comment on your experience at our dealership! Chris is a wonderful asset to our team, and I'm glad that he made the entire process stress-free for you. We apologize for the lengthy finalization time. We always try to go the extra mile for each of our customers. If you have any further questions or concerns please let us know. We would be happy to help! Best, Joe Wajda, GM.

September 20, 2016

Great Customer service I arrived greeted kindly and and was told how long it would take to complete the work and it was within the time frame! Very curious and helpful I con More

by JEFFJENNINGS78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Sep 21, 2016 -

World Chrysler Dodge Jeep RAM responded

Dear JEFFJENNINGS78, we are pleased that you found our customer service satisfying. Thank you for taking the time to write your wonderful review. Thank you for choosing World Jeep Chrysler Dodge Ram and please enjoy your vehicle. Sincerely, Joe Wajda, GM

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