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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,966 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,966 reviews

November 05, 2016

New guy in town I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I More

by JANIBOLI215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Tom Papa, Daniela Ferreira, Brian Cedar, Carmen Semenza
Nov 07, 2016 -

World Chrysler Dodge Jeep RAM responded

JANIBOLI215, Thank you for your review and welcome to Monmouth County! I am so grateful that you chose World Jeep and I am pleased to hear that you had a great first experience with our service department. As you mentioned, Saturdays can be busy, but we do everything we can to have our customers' vehicles serviced in a timely manner. Thank you again and we look forward to seeing you and your Challenger in the future! Best, Joe Wajda, GM

November 03, 2016

"At the TOP of their game" I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved ou More

by Vincent D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Tom Papa, Daniela Ferreira, Carmen Semenza
Nov 04, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Vincent D, Your review made me laugh! Thank you for saying that there is nobody better than us! Carmen is a great employee and he will do anything in his power to fix whatever needs to be fixed and do whatever needs to be done. It certainly is unfortunate that you need an entire new radio system but at least the diagnostic process was painless. Thank you for the great review and for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

November 03, 2016

Oil Change Friendly, Fast, Efficient. The minor issues I had with the car were taken care of in thorough manner. Like everyone today, I am super busy and these More

by DWIRTH1059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Nov 04, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello DWIRTH1059. Thank you for taking the time to write a great review. Our service department is truly amazing and they will always have you in and out. Thank you for choosing World Jeep Chrysler Dodge Ram. Please enjoy your vehicle. Sincerely, Joe Wajda, GM

November 02, 2016

Great experience The sales floor and people were able extremely nice and knew the inventory. Brianna was an excellent sales person. Would recommend her highly to anyo More

by RALEXANDER2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella
Nov 02, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello RALEXANDER2424. Thank you for taking the time out of your day to submit your great review. It is appreciated so much. I am glad you got to experience the atmosphere of our whole staff. Brianna is an excellent sales person and I am sure she would be very to happy to see how highly you thought of her. Please enjoy your new vehicle. All the best, Joe Wajda, GM

November 02, 2016

Outstanding service I just want to take the time to pointout the outstanding service I received at the dealership from Carmen Serena and Daniellain service. They are prof More

by Cory13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira, Carmen Semenza
Nov 04, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Cory13. Thank you for the review. I am glad to see you found everything to your satisfactory. Carmen and Daniela are wonderful employees and they mean so much to our team. Thank you for your recommendation and please enjoy your vehicle. Sincerely, Joe Wajda, GM

November 02, 2016

Issue resolved Thank you general manager Joe and manage Brianna for your help to make things right Brianna you followed through after you reached out to More

by Ace
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry, Joe Wajda, Brianna DiBella
Nov 19, 2016 -

Ace responded

It took a little bit but jeep world did. Reach out to me and with the help of joe the general manager and Brianna we were able to resolve my issue. So thank you . Jeep world It's good to see that you really do care about your customers and will work to solve any customers concerns

Nov 19, 2016 -

Ace responded

It took a little bit but jeep world did. Reach out to me and with the help of joe the general manager and Brianna we were able to resolve my issue. So thank you . Jeep world It's good to see that you really do care about your customers and will work to solve any customers concerns

November 01, 2016

2011 Hyundai Veracruz Had a good overall experience, with knowledgeable sales person. Had problem with the navigation system & light bulbs, but dealer will send check to r More

by VINCESHORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike D'Aiello, Kristy Liberti, Mike Superti
Nov 01, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello VINCESHORT, Congratulations on your new Veracruz! I am pleased to hear that you had a great car buying experience with Kristy, Mike and Mike. I apologize for any issues that may have occurred, but I am happy that we could resolve them. Thank you so much for taking the time to leave us a review and I greatly appreciate that you chose World! Best, Joe Wajda, GM

October 31, 2016

No pressure, honest, incredibly efficient new car purchase Extremely pleased with my experience at World Jeep. Just purchased a new Jeep Wrangler Unlimited which I love. The whole experience there was so eff More

by Reviewer_EV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Kenneth Cary, Kristy Liberti
Nov 01, 2016 -

World Chrysler Dodge Jeep RAM responded

Evillafane, Congratulations on your new Wrangler! You made a great choice and I am excited for you to drive it with the top off this summer (or when its 72 degrees tomorrow)! I am so pleased that you had a wonderful car buying experience with my staff. They work so hard to find their customers their perfect vehicles and they are big part of what makes World so successful. I appreciate that you chose World and thank you for your review. Enjoy your new SUV! Best, Joe Wajda, GM

October 30, 2016

informative and helpful when I asked for a specific model jeep, Ruben got it for me even though it wasn't in the immediate area. Both sales and management were patient with More

by jammin jersey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Blanco
Oct 31, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi jammin jersey. Your great review is appreciated tremendously. Ruben is a wonderful salesmen. He always provides whatever it is that the customer needs. I am sure he would be so happy to hear how highly you thought of him. Thank you for the review and for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

October 29, 2016

Great experience Kevin, Bill and Joe were all a pleasure to work with and got me into a great new leased Jeep! I am excited and would recommend them highly to anyone More

by Ccc778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Bill Morgan, Kevin Conroy
Oct 31, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Ccc778. Thank you for your awesome review. I am glad to hear Kevin and Bill were able to assist you to the fullest. They are crucial members to our team. Thank you for choosing World Jeep Chrysler Dodge Ram. Enjoy your new car! Sincerely, Joe Wajda, GM

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