World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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New guy in town I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I googled the closest service area that could work on my Dodge Challenger. World Jeep popped up. I went in on a Saturday and they took me right in. Eventhough Saturdays are a busy time and appointments are preferred , they took me in and explained all Hingis I need to do for future services. Eveyone that I spoke to were professional polite and very friendly. I am very pleased now to know that I have a good place to bring my car. More
"At the TOP of their game" I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved ou I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved out of the area, so Carmen told me to stop-in when I could, and someone would help me. I got there a couple of days later, and Carmen tried to get everything to upload with no success. He said he would have to bring the car into the shop to see what was wrong. Since I did not have an appointment, it would be close to an hour, before they could look at it. Forty minutes later, the car was brought into the shop and they worked on it for a couple of hours. I had the opportunity to observe the Service Reps. the entire time, from the Waiting Room. I was VERY impressed ! Carmen and the three Reps. at the Service Desk were friendly and extremely efficient. They worked together like a SWAT Team, taking new customers, doing write-ups, and moving cars in and out of there like crazy. All the time, the mechanics, taking Que from Carmen, as to what vehicle is next, or resolution of special problems, as they arose. The entire experience was GREAT. They had to order a new radio to fix the problems in my car. Cudos to WORLD JEEP Service Dept. Who is better than them ?....................NOBODY !!! More
Oil Change Friendly, Fast, Efficient. The minor issues I had with the car were taken care of in thorough manner. Like everyone today, I am super busy and these Friendly, Fast, Efficient. The minor issues I had with the car were taken care of in thorough manner. Like everyone today, I am super busy and these guys made the chore of bringing my car in for an oil change and minor service pleasant. More
Great experience The sales floor and people were able extremely nice and knew the inventory. Brianna was an excellent sales person. Would recommend her highly to anyo The sales floor and people were able extremely nice and knew the inventory. Brianna was an excellent sales person. Would recommend her highly to anyone More
Outstanding service I just want to take the time to pointout the outstanding service I received at the dealership from Carmen Serena and Daniellain service. They are prof I just want to take the time to pointout the outstanding service I received at the dealership from Carmen Serena and Daniellain service. They are professional courtesy and friendly. I would recommend theme to everyone. Keep up the great work! More
Issue resolved Thank you general manager Joe and manage Brianna for your help to make things right Brianna you followed through after you reached out to Thank you general manager Joe and manage Brianna for your help to make things right Brianna you followed through after you reached out to me and was able to make things right Thanks More
2011 Hyundai Veracruz Had a good overall experience, with knowledgeable sales person. Had problem with the navigation system & light bulbs, but dealer will send check to r Had a good overall experience, with knowledgeable sales person. Had problem with the navigation system & light bulbs, but dealer will send check to resolve issues. More
No pressure, honest, incredibly efficient new car purchase Extremely pleased with my experience at World Jeep. Just purchased a new Jeep Wrangler Unlimited which I love. The whole experience there was so eff Extremely pleased with my experience at World Jeep. Just purchased a new Jeep Wrangler Unlimited which I love. The whole experience there was so efficient. We managed to walk in, test drive 2 vehicles, come up with an honest price, evaluate my trade-in, arrange financing, and take delivery with insurance and registration done within a few hours! Everyone from the moment I walked in till I drove off the lot was professional, friendly, and never pressured me about anything. I would highly recommend Ken, Kristy, James and Bill. More
informative and helpful when I asked for a specific model jeep, Ruben got it for me even though it wasn't in the immediate area. Both sales and management were patient with when I asked for a specific model jeep, Ruben got it for me even though it wasn't in the immediate area. Both sales and management were patient with me about my terms and the showroom had a relaxed friendly atmosphere. More
Great experience Kevin, Bill and Joe were all a pleasure to work with and got me into a great new leased Jeep! I am excited and would recommend them highly to anyone Kevin, Bill and Joe were all a pleasure to work with and got me into a great new leased Jeep! I am excited and would recommend them highly to anyone :) More