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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,966 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,966 reviews

November 27, 2016

Great car buying experience! This was the easiest and most enjoyable car buying experiences ever! There was no negotiating. I told Allan C. what I wanted and what I had to trade More

by exit31a
Price
Recommend Dealer
Yes
Employees Worked With
James Dellow, Allan Chapman, Bill Morgan
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

exit31a, thank you so much for the review! We are glad to hear that we made the car buying experience as easy as possible for you. It is one of our main goals to get you everything you need in as little time as possible. Have fun with your new Jeep Wrangler and we look forward to seeing you again soon! Sincerely, Joe Wajda, GM

November 27, 2016

Got a great price and financing Fantastic experience buying my first Ram truck. I had some rather stringent finance requirements and they bent over backwards to meet them. I would hi More

by jed0071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Trippe
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

jed0071, thank you for the review! We're glad to hear that you had a fantastic experience with us here at World Jeep. Customer satisfaction is out #1 priority, so we're glad that we were able to get you your first RAM truck as easily as possible. We hope to see you again soon! Sincerely, Joe Wajda, GM

November 27, 2016

Simple and well done I had an appointment, dropped off my car early, left it and was called to pick it up on time. Carmen was friendly and helpful. The service was what I More

by CHRISFARRELL713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Semenza
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

It is our pleasure, CHRISFARRELL713! We know that there is nothing more important than our customer's time, so we are glad to hear you had an easy and quick service appointment with us! Thank you for the review and we hope to see you again soon. Sincerely, Joe Wajda, GM

November 27, 2016

Professional staff that offer fair deals. The staff is professional and knowledgable. They work with you to find a deal that is fair. It is the reason we continue to do business with them. Thi More

by Jeepwrangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan, Chris Ryan
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

Thank you for the review, Jeepwrangler! And, thank you for coming back to us 3 times! When customers come back to World, we know we are making a positive and lasting impression with our customers. We look forward to seeing you again when it comes time for your next new lease! Sincerely, Joe Wajda, GM

November 24, 2016

Best car buying experience I have never been more impressed with a dealership or a salesmen then I was while buying my car. I have been to many dealership and have always walked More

by alugo0215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Trippe
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

alugo0215, nothing makes us happier than hearing that a customer was satisfied with the service that they received from our team during their visit with us. TJ is certainly not the typical salesman, he always makes sure that the customers needs come first and treats everyone with respect and honesty. We look forward to seeing you again soon, and thank you again for the review! Sincerely, Joe Wajda, GM

November 24, 2016

2011 Jeep Grand Cherokee SMC My experience with this dealer is a very good one. My service advisor Tom was absolutely excellent. Your dealership had my vehicle for almost 2 month More

by STACIECHESSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

STACIECHESSON, thank you for taking the time to write a review for us here at World! We are glad to hear that Tom was able to help you with all of your questions and concerns regarding your vehicle. Thank you again for the review and we are happy you're pleased with the work we did on your car. Best wishes, Joe Wajda, GM

November 23, 2016

Fast and easy I was given a rental for the day while they were working on my Jeep Cherokee's recall updates. I was in and out at dropoff and pickup, both, within 5 More

by Shampeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Nov 23, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Shampeau. I am sorry to hear about the recall on your Jeep but I am glad we could fix it fast and easy. Thank you for your review and thank you for choosing World Jeep. If you need anything else please just feel free to come right in. Sincerely, Joe Wajda, GM

November 23, 2016

Everything went great until I had to come back The service I received throughout the process was great. However as soon as I was done with the sale i had to come back to pickup an item that I left More

by EDDIETPALMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Williams
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

EDDIETPALMER, thank you so much for the review! We are pleased to hear that you are happy with the service that you received from World Jeep. We do apologize for the lack of customer service that you received when you came back to pickup the item you had left in your trade in vehicle. This will defiantly be something that we work on in the future, so we thank you for bringing it to our attention. Thank you again for the review, take care! Sincerely, Joe Wajda, GM

November 23, 2016

Great It was overall a great experience... The service department was excellent in assisting with a loaner vehicle and with doing the recall and oil change. More

by CKELLER22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Lou Zuluaga, Tom Papa, Daniela Ferreira, Carmen Semenza
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

Thank your for the 5-star review, CKELLER22! We love hearing that our customers had a positive experience with our entire team here at World Jeep. We hope to see you again soon, take care! Sincerely, Joe Wajda, GM

November 23, 2016

Terrible Customer Service Salesman did his job well. However, price was revised up after making the deal by the desk manager who agreed to it at first. Said they couldn't sel More

by PFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Desk Manger, Office manager, GM (Joe), Kevin Conroy
Dec 08, 2016 -

World Chrysler Dodge Jeep RAM responded

PFD, I'm sorry to hear that you were disappointed in your experience with us. Your business is very important to us and we always want all of our customers to leave 100% satisfied. We mailed your title the day after we spoke, but please call us if you have not yet received it. I apologize for any misunderstanding and i greatly appreciate that you chose World. Best, Joe Wajda, GM

Jan 09, 2017 -

PFD responded

Dealer never contacted me as they said they would. Also didn't respond to all the bait and switch tactics and misrepresentations. They make it look like they care about customer service but they only care about making the sale.

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