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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,940 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,940 reviews

November 09, 2016

Would not recommend this place it took one day after dropping my car for this place to take a look of it. for a transmission diagnostic service on my car More

by BRORIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Margaret, Lou Zuluaga
Nov 09, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello BRORIVER, First of all, I want to thank you for choosing World Jeep for your vehicle's servicing. I am very sorry that your vehicle's transmission diagnostic service took longer than expected. We do our best to service customers' vehicles as quickly as possible, but unfortunately, sometimes there can be minor delays. I greatly appreciate your patience and I hope that you will provide us with another chance in the future. Best, Lou Zuluaga, Service & Parts Director

November 08, 2016

Satisfaction Guaranteed Everyone was very willing to please me so that I would leave there with a vehicle and happy.The sales personnel went out of their ways to put me in th More

by Phyllis J Porach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Chapman, Brianna DiBella, Bill Morgan
Nov 09, 2016 -

World Chrysler Dodge Jeep RAM responded

Phyllis, Thank you so much your wonderful review! I am so thrilled to hear that you had such a great car buying experience with Brianna, Bill and Allan! They are such outstanding representatives for the World team and you are absolutely correct when you say that they always strive for their customers to leave happy. Congratulations on your new car and thank you so much for choosing World Jeep! All the Best, Joe Wajda, GM

November 08, 2016

First Class Mike and Kristen were professional and helpful. I couldn't have asked for better service. Haven't been this happy with a dealership in a long time. More

by srfujii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Inaugurato, Mike Fein
Nov 09, 2016 -

World Chrysler Dodge Jeep RAM responded

srfujii, Congratulations on your new car! I am so thrilled to hear that you had such a wonderful car shopping experience with Mike and Kristen! They are assets to the World team and they always have their customers best interests in mind. Mike and Kristen are only happy if you leave 100% satisfied with your purchase. I greatly appreciate that you chose World and I hope you enjoy your new car! Best, Joe Wajda, GM

November 07, 2016

Warranty Repaired! Warranty repair completed rapidly and satisfactory. Still waiting for an estimate for tow hitch installation. Thank you. Have a great day.I have to m More

by RANDY.GARRETT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Nov 08, 2016 -

World Chrysler Dodge Jeep RAM responded

RANDY.GARRETT1, Thank you so much for taking the time to leave us a review! I am pleased to hear that you were satisfied with your experience with our service department and that your repair was completed in a timely manner. I appreciate that you chose World Jeep and we look forward to seeing you again in the future. All the Best, Joe Wajda, GM

November 05, 2016

New guy in town I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I More

by JANIBOLI215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Tom Papa, Daniela Ferreira, Brian Cedar, Carmen Semenza
Nov 07, 2016 -

World Chrysler Dodge Jeep RAM responded

JANIBOLI215, Thank you for your review and welcome to Monmouth County! I am so grateful that you chose World Jeep and I am pleased to hear that you had a great first experience with our service department. As you mentioned, Saturdays can be busy, but we do everything we can to have our customers' vehicles serviced in a timely manner. Thank you again and we look forward to seeing you and your Challenger in the future! Best, Joe Wajda, GM

November 03, 2016

"At the TOP of their game" I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved ou More

by Vincent D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Tom Papa, Daniela Ferreira, Carmen Semenza
Nov 04, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Vincent D, Your review made me laugh! Thank you for saying that there is nobody better than us! Carmen is a great employee and he will do anything in his power to fix whatever needs to be fixed and do whatever needs to be done. It certainly is unfortunate that you need an entire new radio system but at least the diagnostic process was painless. Thank you for the great review and for choosing World Jeep Chrysler Dodge Ram. Sincerely, Joe Wajda, GM

November 03, 2016

Oil Change Friendly, Fast, Efficient. The minor issues I had with the car were taken care of in thorough manner. Like everyone today, I am super busy and these More

by DWIRTH1059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Nov 04, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello DWIRTH1059. Thank you for taking the time to write a great review. Our service department is truly amazing and they will always have you in and out. Thank you for choosing World Jeep Chrysler Dodge Ram. Please enjoy your vehicle. Sincerely, Joe Wajda, GM

November 02, 2016

Great experience The sales floor and people were able extremely nice and knew the inventory. Brianna was an excellent sales person. Would recommend her highly to anyo More

by RALEXANDER2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella
Nov 02, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello RALEXANDER2424. Thank you for taking the time out of your day to submit your great review. It is appreciated so much. I am glad you got to experience the atmosphere of our whole staff. Brianna is an excellent sales person and I am sure she would be very to happy to see how highly you thought of her. Please enjoy your new vehicle. All the best, Joe Wajda, GM

November 02, 2016

Outstanding service I just want to take the time to pointout the outstanding service I received at the dealership from Carmen Serena and Daniellain service. They are prof More

by Cory13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira, Carmen Semenza
Nov 04, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Cory13. Thank you for the review. I am glad to see you found everything to your satisfactory. Carmen and Daniela are wonderful employees and they mean so much to our team. Thank you for your recommendation and please enjoy your vehicle. Sincerely, Joe Wajda, GM

November 02, 2016

Issue resolved Thank you general manager Joe and manage Brianna for your help to make things right Brianna you followed through after you reached out to More

by Ace
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry, Joe Wajda, Brianna DiBella
Nov 19, 2016 -

Ace responded

It took a little bit but jeep world did. Reach out to me and with the help of joe the general manager and Brianna we were able to resolve my issue. So thank you . Jeep world It's good to see that you really do care about your customers and will work to solve any customers concerns

Nov 19, 2016 -

Ace responded

It took a little bit but jeep world did. Reach out to me and with the help of joe the general manager and Brianna we were able to resolve my issue. So thank you . Jeep world It's good to see that you really do care about your customers and will work to solve any customers concerns

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