World Chrysler Dodge Jeep RAM

Fast and easy I was given a rental for the day while they were working on my Jeep Cherokee's recall updates. I was in and out at dropoff and pickup, both, within 5 I was given a rental for the day while they were working on my Jeep Cherokee's recall updates. I was in and out at dropoff and pickup, both, within 5 minutes. I'm very pleased with the whole process. More

Everything went great until I had to come back The service I received throughout the process was great. However as soon as I was done with the sale i had to come back to pickup an item that I left The service I received throughout the process was great. However as soon as I was done with the sale i had to come back to pickup an item that I left in the trade in and received poor customer service! What should've only taken 10mins took 30! Barry my salesman was great! More

Great It was overall a great experience... The service department was excellent in assisting with a loaner vehicle and with doing the recall and oil change. It was overall a great experience... The service department was excellent in assisting with a loaner vehicle and with doing the recall and oil change. Also washed my car as well! Great service and excellent experience! More

Terrible Customer Service Salesman did his job well. However, price was revised up after making the deal by the desk manager who agreed to it at first. Said they couldn't sel Salesman did his job well. However, price was revised up after making the deal by the desk manager who agreed to it at first. Said they couldn't sell it at that price. Then, was told rebate was $400, not $500... had to go home and print it out to get it at the right level of $500. Car was not prepped well, there was dirt on the seats and headliner and there were no floor mats in the front which do come with the vehicle at $40,000+. Salesman did everything he could to correct the poor service. Had to come back and redo the title paperwork because it was not properly filed by the dealer. Still do not have the title on a cash deal done 2 months ago. When I spoke to the GM (Joe), he said we don't like bad reviews but it is not indicative of the reviews we get. Not a nice response to a customer service issue. Will not buy a vehicle here again. More

It went smoothly Lou took ownership of my problem and made sure his service people knew my problem with the transmission by allowing a mechanic to ride with me to expe Lou took ownership of my problem and made sure his service people knew my problem with the transmission by allowing a mechanic to ride with me to experience my issue. More

World Jeep Always accommodating and friendly and kind. Giving me the things I ask for and reminding me about the things I forgot or didn't think of. Service, alw Always accommodating and friendly and kind. Giving me the things I ask for and reminding me about the things I forgot or didn't think of. Service, always looking out for me. Thanks!!!!!! More

Excellent Service!! I recently had to bring my Dodge Caliper in for major Warrentee work. The dealer I initially purchased it from is now out or business and a I was a I recently had to bring my Dodge Caliper in for major Warrentee work. The dealer I initially purchased it from is now out or business and a I was a little concerned about the level of support I would get in dealing with my problem. I met with Luis Z the service advised and was very surprised with the outcome. The communication and support was excellent!! He kept me updated on the progress of my work. Just a great experience More

New Car Ken was a joy to work with. A true professional at his craft. He explained everything perfectly. He was conscious of the time crunch I was in and was Ken was a joy to work with. A true professional at his craft. He explained everything perfectly. He was conscious of the time crunch I was in and was very accommodating. More

Great turn around I did a night drop. Received several follow up calls regarding the status. Service manager, Tom, was great, receptive and thorough. Car was washed too I did a night drop. Received several follow up calls regarding the status. Service manager, Tom, was great, receptive and thorough. Car was washed too. I was unable to get to the dealership before the service dept closed so they were able to leave my keys in the show room. Very happy with my service. More

Great Service Experience - Knowledgeable Staff Tom Papa and the service staff were professional and knowledgeable. Communications regarding the status of my vehicle were prompt and informative. T Tom Papa and the service staff were professional and knowledgeable. Communications regarding the status of my vehicle were prompt and informative. The facilities were well-organized and the work on my vehicle was performed to a very high standard. I will continue use World for my service needs in the future. Excellent service, great experience. More