World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Service Great place, staff in service department were great! Would use them again. They did exactly what they said they would do in repairing my Jeep. Great place, staff in service department were great! Would use them again. They did exactly what they said they would do in repairing my Jeep. More
World Dodge Joe Wajda and his entire team made this so easy. And I love the car. Great people, great product and I never feel like I was taken advantage of. Will Joe Wajda and his entire team made this so easy. And I love the car. Great people, great product and I never feel like I was taken advantage of. Will recommend and use again. Thanks guys ! More
"missed it by that much" I was referred to the dealership by Beth Conway. Everything was great until the carfax report for my trade in came back with an obvious error in rega I was referred to the dealership by Beth Conway. Everything was great until the carfax report for my trade in came back with an obvious error in regards to the mileage. I was told by the manager (Michael?) that it would have to become a salvaged title because of the report and I had to take a decrease in my trade in value. Never did he offer to help correct the error. I called the service station and contacted carfax myself and was able to get the error corrected. Time was of the essence so this was after I reluctantly accepted the lesser value on the trade in. Frantz was aces and the entire experience would have been awesome if not for that one issue. More
work in progress My pacifica was not fixed, my appointment was long. Part needed to be ordered. I like the dealership have done biz with the other brand. I still do My pacifica was not fixed, my appointment was long. Part needed to be ordered. I like the dealership have done biz with the other brand. I still dont have the part yet. They need to speed up the follow up. More
AMAZING CUSTOMER SERVICE! THIS HAS BEEN ONE OF THE BEST EXPERIENCES I'VE HAD IN A SERVICE DEPARTMENT. THE STAFF IS SO KNOWLEDGEABLE AND HELPFUL. CARMEN WAS AMAZING. THIS HAS BEEN ONE OF THE BEST EXPERIENCES I'VE HAD IN A SERVICE DEPARTMENT. THE STAFF IS SO KNOWLEDGEABLE AND HELPFUL. CARMEN WAS AMAZING. More
Refreshing and Rewarding Buying Experience! Like most people I absolutely dread the process of buying a car! But this time working with TJ Trippe made the experience different and a real pleasu Like most people I absolutely dread the process of buying a car! But this time working with TJ Trippe made the experience different and a real pleasure. Over the years I have leased 9 cars and purchased 5 outright from 5 different dealerships, so I have some battle scars and perspective. TJ made all of the difference for me in deciding to buy my first Chrysler ever! He is a MOPAR man and straight shooter when it comes to pricing and options. He was supported by a professional team that made sure that the very fair deal fit all of my requirements. I could not be happier and appreciate the fresh, straight forward approach from TJ and the team at World Jeep Chrysler. Looking forward to my next purchase! More
Service My appt. Was timely and efficient. Very satisfied. It was my first time there. Would not hesitate to return. Will see you again for my next service. My appt. Was timely and efficient. Very satisfied. It was my first time there. Would not hesitate to return. Will see you again for my next service. More
Everyone in dealership worked fast and efficiently Everyone in the dealerships worked fast to get my husband and I and out as fast as possible from the man bringing up the cars to the car washing dep Everyone in the dealerships worked fast to get my husband and I and out as fast as possible from the man bringing up the cars to the car washing department, car was sparkling. TJ and Shane were the young gentleman who helped us with the purchase, they were helpful and knowledgeable about the cars. More
Add On Ram 1500 Accessories Mr. Lou Zuluaga is not only a very knowledgeable service expert, but I also found him to be a humble and personable gentleman. I really enjoyed my int Mr. Lou Zuluaga is not only a very knowledgeable service expert, but I also found him to be a humble and personable gentleman. I really enjoyed my interactions with him. His follow-up is impeccable and he goes the extra distance to ensure customer satisfaction, top notch! Both Lou's peers and the parts department were noticeably awesome as well through all my interactions with the Team! I know this is about service, however I would recommend World sales and service to anyone interested in a good overall car and or truck buying experience and servicing experience! From the internet, sales, finance, management and service my experiences have been a notch above the rest! Good Job Everyone at World! F. Russo More
oil change/inside cabin noise/recall World Jeep has always been great with service. They did my oil change and recall without an issue. My inside cabin noise has yet to be fixed but it is World Jeep has always been great with service. They did my oil change and recall without an issue. My inside cabin noise has yet to be fixed but it is not from a lack of trying. I have had the noise issue looked at four times now by various jeep service centers and every time they say it is fixed but is not. They did find something else however that needed to be fixed so that was good. Of all the service centers however, I like World Jeep the best. More