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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

Overview
Reviews
Vehicles
4.7
1,950 Reviews
Call Dealership (732) 410-4223
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681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,950 reviews

November 15, 2024

Just awful communication. Car was with them for a week and I had to call everyday to see what was going on with it and no one could tell me or give me a call back to update me More

by MDR-RB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Daniela Ferreira
Report | Print
November 11, 2024

Great service and very helpful . Ever have an issue getting an appointment . Always happy with service. More

by Tory227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa, Joe Christiana
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Nov 13, 2024 -

World Chrysler Dodge Jeep RAM responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2024

Best car buying experience I have ever had. Honest. Easy. It was effortless. Phil was great! More

by Mhollenstein701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Binford
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Nov 05, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to Phil here at World CDJR! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

A very good place very professional. The service is very professional and the desk. People are very knowledgeable and courteous. More

by Carminemetfan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
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Nov 02, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

There is a courteous staff. Accurate information. given prior to expensive repair Comfortable waiting area. More

by davisduzit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Oct 31, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Always so helpful go above and beyond whether buying a vehicle or servicing one excellent overall experience More

by georgekklodin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Report | Print
Nov 01, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2024

The biggest problem is their lack of communication when your car is in their shop for service. There is little if any follow-up communication. Other than that, a good dealership. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Report | Print
Oct 25, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi Dan, Thank you for your feedback. While I’m pleased to hear you like our dealership, I apologize for the poor communication from service while your car was in the shop. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention and will use this feedback to improve our processes. Thanks, Joe Wajda Executive Manager jwajda@worldsubaru.com

October 21, 2024

Not as good as it has been in the past. Was told different answers about getting a loaner. Advisors are very good but the organization of the service department is not like it used to be. More

by cathyw315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
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Oct 25, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi Cathy, Sorry, we didn’t earn 5 stars this time! We do our best with loaner availability, kindly email me directly for your next service and I will make sure one is set aside for you. Joe Wajda General Manager jwajda@worldsubaru.com

October 21, 2024

The service manager Tom Papa is top notch and takes great care of his customers, I’ve been using this shop for over 5 years and I always know things will run smoothly. More

by cjfrank824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Report | Print
Oct 25, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, thanks for your praise and kind comments about Tom. We hope you have a great day!

October 19, 2024

Great service. Excellent customer service. Don’t have to wait long for an oil change. More

by VelezA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Report | Print
Oct 22, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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