
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
Filter Reviews by Keyword
By Type
Showing 1,976 reviews
The service department staff were professional and easy to work with. The online scheduling took three times to work and the “Chat” assistant simulated Ly said I can’t help you, call service, which was fr to work with. The online scheduling took three times to work and the “Chat” assistant simulated Ly said I can’t help you, call service, which was frustrating. More
Had a major issue due to Jeep axel breaking and a bolt coming off the tire out of no where (car is less than 6 years old). I could have been in a major accident luckily this occurred while parking the car coming off the tire out of no where (car is less than 6 years old). I could have been in a major accident luckily this occurred while parking the car. The warranty did not cover all parts which is absurd because this should never have happened as the mechanic had mentioned. I plan to contact World Chrysler because this could have been a major lawsuit. Colleen was a helpful advisor but was not able to get certain parts covered under warranty. When I went into the service center Eric was extremely rude and continued to walk away and not speak to me with respect. I will not be returning or getting another Jeep. More