World Car Nissan Hyundai North

I am not one to complain but I haven't purchased a car in over 4 yrs and it was only my 2nd car I've ever purchased and the experience was horrible. I would never go back. I even purchased the warranty and I over 4 yrs and it was only my 2nd car I've ever purchased and the experience was horrible. I would never go back. I even purchased the warranty and I don't even want to go back if my car needs service. My sales rep was not welcoming or friendly and did not return my calls. I could've gotten a better deal elsewhere that would've made me a much happier customer! Oh well it is what it is...now I know for next time. More

When our car broke down Wendy made getting it fixed as easy as possible for us. We were able to understand all the repairs and it was fixed very fast. I will make sure all my friends know to come see We easy as possible for us. We were able to understand all the repairs and it was fixed very fast. I will make sure all my friends know to come see Wendy whenever they need anything. Thank you for your great service Wendy! More

I brought my old (1998) minivan in for help with a number of issues. All 3 of these guys were AMAZINGLY customer service oriented. I was blown away by the level of customer service I was shown, and how ple of issues. All 3 of these guys were AMAZINGLY customer service oriented. I was blown away by the level of customer service I was shown, and how pleasant the overall experience was. I felt like I was carefully listened to when I was describing my van's issues, and that --as a female-- I was not 'talked down to' like so many times happens when dealing with men in the auto industry field. This dealership's service department clearly values good customer service. Highly recommended. More

Each of my 3 visits to the service department, I was treated with anything from indifference to outright rudeness. On my 3rd visit, the service rep told me that I had to have my 15K mile maintenance per treated with anything from indifference to outright rudeness. On my 3rd visit, the service rep told me that I had to have my 15K mile maintenance performed at the tune of $450. He went so far as to threaten that my warranty would be null and void. After consulting our copy of the warranty, our manufacturer's manual and other Nissan dealerships we found that he was wrong. The only required maintenance was that listed in the manufacturer's manual. Anything else was recommended by the dealer and had nothing to do with my warranty. When we went in and brought this to the attention of the Service Manager, he said that this is their 15K mile service, period. When we asked why other dealerships offer the exact same service for $200 less and pointed out that his service rep lied to me, he said it didn't matter because they are number one in the area. We then spoke to the general manager and asked why they do not even attempt to be competitive, he said they didn't have to because their sales were up 40%. He then said that we must not be a good "fit" for them. We then went to Ingram Park Nissan who treated us with the utmost courtesy and respect! They completed the MORE than what World Car wanted to do and we were only charged $250. It was such a drastic difference in experience between the two places, that it was clear to us who cared for their customers and who is just out to make a dollar. Ingram Park has now earned our loyalty and repeat business. We will NEVER return to World Car Nissan. More

Very frendly and helpful, loved the service recieved. Price on vehicle was resonable and all of my questions were answered fully. I would recommend to all if they were looking for great service. Price on vehicle was resonable and all of my questions were answered fully. I would recommend to all if they were looking for great service. More

The service was professional, courteous, friendly, and always in the best interest of the customer and the dealership. Mr. Collins did not waste time in providing me with the information requested and it always in the best interest of the customer and the dealership. Mr. Collins did not waste time in providing me with the information requested and it did not take much time at all. He was upfront from start to finish and extremely helpful. He is definitely an asset to this dealership. He has always been ready and willing to assist and provide up to date news on offers and specials. In considering a new purchase this dealership will be at the top of my list. More

Everyone was very professional, friendly, easy to deal with. This was probably the best sales experience we've had in many years. I would definitely recommend to anyone. with. This was probably the best sales experience we've had in many years. I would definitely recommend to anyone. More

I had bought a 2010 Santa Fe and had problrems with the Transmission, because at times it didn't know what Gear it wanted to be in. I had to bring it in three times. I fully understand why it had to be tak Transmission, because at times it didn't know what Gear it wanted to be in. I had to bring it in three times. I fully understand why it had to be taked in three time, because it didn't have the Problem each time it was driven. The third trip was the key, because it was confirmed and the Transmission was replaced. NOW, I have NO Transmission Probrems! More

I needed to purchase a new car quickly and from out of town. Mr. Collins made the purchase easy, quick and problem free. I expected to pay more because of the situation, but was pleasantly supprised to town. Mr. Collins made the purchase easy, quick and problem free. I expected to pay more because of the situation, but was pleasantly supprised to also get a very good price. My new car purchase experience at World Car was the most pleasant, fast and hassel free that I have ever had. I was also impressed with their honesty and the absence of pressure to buy items or options that I did not want. I was offered various options and when I said no, we moved on the the next item. No pressure and no need to bargin for the best price. In addition the following were appreciated: (1) When I picked up the car, everything was ready to be singed and all the costs were as represented. (2) The car was in perfect condition with a full tank of gas. (3) The tires were high quality tires from the factory. (More times than not when I have purchased a new car the dealer has switched the tires to the cheapest tire they can put on the car.) More