World Car Mazda

Sales guys OK----Service, not so good Routine maintenance takes way too long. Our last visit for oil change and tire rotation took more than three hours. How long would it take if we ha Routine maintenance takes way too long. Our last visit for oil change and tire rotation took more than three hours. How long would it take if we had a serious mechanical problem? I did make an appointment. We bought the car new last year and they promise free oil and filter changes for I think two years. That small benefit is not worth dealing with the service department. If you show them required maintenance in the owners manual they argue about doing the work. If they do agree to the work you will be waiting a LONG time. I will pay for oil changes myself and get it done at Legend KIA which is about 10 miles south on IH 35. The brakes seemed to be grabbing and I took it to Legend KIA. Very professional, friendly staff and it was finished before the projected time. Guess where I will be taking my KIA in the future for maintenance and buying my next KIA? More

AVOID THIS DEALERSHIP The most unprofessional car dealership I have ever dealt with. Fake rip off bait & switch style with undertrained younger salesmen followed by an unb The most unprofessional car dealership I have ever dealt with. Fake rip off bait & switch style with undertrained younger salesmen followed by an unbelievably rude attitude demonstrated by sloppy, disheveled, upper level "manager" Ronnie Kyle. AVOID THIS PLACE! Just buy online from Costco...hassle free and MUCH better prices. More

Most unprofessional car experience of my life Sales person was incompetent. We were promised replacement parts that were not ordered. We had them ordered finally. We were informed to come in for a Sales person was incompetent. We were promised replacement parts that were not ordered. We had them ordered finally. We were informed to come in for a 2nd key we were promise. Who knew it would be a tortuous 2 hour event? I guess our time wasted is of no consequence to them. The incompetence continues. Avoid this dealer. Not worth the hassle. More

Big disappointment I bought my Nissan at World Car and had no issues so I thought this would be the same. Went there after Rudy Martinez called me to tell me the car I w I bought my Nissan at World Car and had no issues so I thought this would be the same. Went there after Rudy Martinez called me to tell me the car I was interested in had arrived. Went there with the intention to buy but the first thing he said it had not been checked in and prepared for sale so they didn't even let us test drive it. Ok, we started talking price and after they showed me the MSRP I told them I was looking for a better price. They asked me what I wanted to pay and after he presented it to their manager, he came back to let me NO. No counter, no manager, didn't even come out tower with us, so we left. More

HORRIBLE SERVICE!! We have never had such a bad experience at a dealer! It's pretty sad that a small car dealer I went to jumped through hoops to get me in the car I wa We have never had such a bad experience at a dealer! It's pretty sad that a small car dealer I went to jumped through hoops to get me in the car I wanted. But we went to this place and our salesman didn't even try to help us. Chris just wanted to try to put us in the junk they can't get rid of! We will never be back! More

I have a Mazda Miata, and a Kia Rio, both of which are serviced at World Car New Braunfels. The service department always gets me in and out very quickly, sometimes even without an appointment. The se serviced at World Car New Braunfels. The service department always gets me in and out very quickly, sometimes even without an appointment. The service manager Matt Alexander is great, and he and the advisers always explain all work being done in detail. Also, no matter how busy Matt is, he always makes time to come and speak with me, even when it doesn't pertain to work being done on my cars. Once when one of my cars had to stay over night, I was given a ride to my home in Canyon Lake, which is 20 miles away. It's a pleasure doing business with World Car New Braunfels, and I recommend them highly. More

I bought my car from World Car a couple of years ago and have been going there ever since for service on my car. I always get great service for a great price in a very timely manner. This last time I got a have been going there ever since for service on my car. I always get great service for a great price in a very timely manner. This last time I got a regular service maintenance on my car as well as an oil change and I received a call from the technician asking if they would like for me to update my state inspection while they were working on my car since it expired at the end of the month. I have only had positive experiences here! More

Me and my wife came in over the weekend to buy a new Kia Soul. Chris Jones was very helpful, we didn't feel mislead for one second, and we ended up with a great deal on the car. If you are looking for a new Soul. Chris Jones was very helpful, we didn't feel mislead for one second, and we ended up with a great deal on the car. If you are looking for a new car, talk to Chris first :) - More

The service department at World Car Mazda/Kia has always been great to get my car in on short notice. They explain everything clearly and never tried to add something on to the invoice after having quoted been great to get my car in on short notice. They explain everything clearly and never tried to add something on to the invoice after having quoted me a price. These guys work hard to make their customers happy. More

Everyone was so helpful and friendly. A great service team. An overall pleasant experience. We love our Kia Sorento.Thank you for taking such good care of us. The 100 dollar discount card was very nice team. An overall pleasant experience. We love our Kia Sorento.Thank you for taking such good care of us. The 100 dollar discount card was very nice too. More