World Car Mazda Kia New Braunfels
New Braunfels, TX
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1 Review of World Car Mazda Kia New Braunfels
I was in the market for a Telluride SX and I was shopping around for the best price for the trim I needed. When I was browsing through World Car Kia at New Braunfels, I found the vehicle I wanted with a note around for the best price for the trim I needed. When I was browsing through World Car Kia at New Braunfels, I found the vehicle I wanted with a note saying "call for price". So, I called the number and got a quote for $47K. I confirmed multiple times that this is the price they are selling the vehicle for. I made an appointment to go buy the vehicle without a test drive as I knew exactly what i wanted. I live in North Austin, a good 1.5 hour drive away. I drive to this dealership and the salesperson I was working with tells me there is a $3K charge the dealership charges over the price quoted on the phone. I asked him why I wasn't informed of this over the phone when i called and confirmed the price multiple times. He said he didnt know and I didn't think too much of it at that time. $50K was still a good price for the trim I wanted. He goes discusses things with his manager and comes back with a final price of over $56K - a good $9K over the price quoted to me on the phone. When I got upset with this fraudulent behavior, the manager comes to me and pretty much said this is our price, take it or leave it and that they are re-training the person that gave us the wrong information over the phone. We drove 1.5 hours back home disappointed with Kia in general. A waste of our time and money. I have never experienced such blatant fraud before and this just put me off Kia altogether. More