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Woolwine Ford - Service Center

Collins, MS

4.6
207 Reviews

207 Reviews of Woolwine Ford - Service Center

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August 01, 2024

After 16 thousand miles, my new motor goes bad and Ford will not warranty it, stating that a new motor only gets a 12k or 12mo warranty. This is terrible customer service. I called the Fire motor company a More

by FLYERSFANIDAHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather
July 27, 2024

Advisor Jared (Jerry) Shows was extremely professional and kept us informed about our F150 truck. We were traveling home from Texas when we encountered an issue with our truck. Even though we were out of More

by DLP57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry from Quick Lane, mechanic from Quick Lane unfortunately we don't remember his name
July 23, 2024

Quick and effective service. I stopped in at the last minute for upcoming highway vacation. More

by chandragillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Graves
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Woolwine ford staff that i spoke with were both very pleasant and helpful- Hannah and Heather. They also came to my home and picked up my car which was very helpful, however when I bought the car i ask More

by SHANAKEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
July 18, 2024

I've always received excellent service. They take care of their customers and i trust them with my Ford vehicles. By the way, all 4 pf my vehicles are Ford's. More

by alfordham47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beard
July 05, 2024

Timely, Respectful,&Informative. Kyle was a super nice, respectful young man. I appreciate Woolwine for setting up a mobile service for recall repairs. More

by MEHARRISON8919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Williams
July 04, 2024

Everything went good got everything done that I needed good service good personal hope to go back soon More

by missbettyjo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Husbands
June 24, 2024

easy to deal with. ..fair prices and quick service....super nice employees..i recommend all my family and friends to them More

by richardjcraft58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

No hassle service and the best service writer. He went above and beyond for another customer that needed help! More

by JANDAWELDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Have not been disappointed with any service visit with my Fords at this location for years. Always professionally and expeditiously carried out! More

by ROY_ARNOLD59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerod Shows
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