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Woody Buick GMC of Naperville

Naperville, IL

4.8
422 Reviews
Woody Buick GMC is a family-owned and operated dealership group that currently has two locations in Naperville and Gurnee, Illinois. We have been serving the Chicagoland area since 1998, and we are proud to be one of the largest Buick and GMC dealerships in the state. Woody Buick GMC is a leading provider of new and used Buick and GMC vehicles. We also offer a full range of services, including sales, financing, leasing, parts, and service. Our team of experienced professionals is dedicated to providing our customers with the best possible experience. We are committed to providing our customers with the best possible value. That's why we offer a wide selection of new and used vehicles at competitive prices. We also offer a variety of financing options to fit your budget. In addition to our commitment to value, we are also committed to providing our customers with the best possible service. Our team of experienced professionals is dedicated to helping you find the right vehicle and providing you with the best possible service. We invite you to visit either of our dealerships to experience the Woody Buick GMC difference. We're confident that you'll be glad you did. Our Values At Woody Buick GMC, we believe in the following values: • Excellence: We strive to provide our customers with the best possible experience, from the moment they walk into our showroom to the moment they drive away in their new vehicle. • Integrity: We believe in doing the right thing, even when it's not the easy thing. We are honest and transparent in all of our dealings with our customers. • Service: We are committed to providing our customers with the best possible service. We are always available to answer your questions and help you find the right vehicle for your needs. • Community: We are proud to be a part of the Chicagoland community and are committed to giving back to the community. We're here to help you make the best decision for your automotive needs. Contact us today to learn more.
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1585 W Ogden Ave

Naperville, IL

60540

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Showing 422 reviews

August 01, 2024

Service was amazing! Explained everything throughly and gave me time to think through out the process! Showed me options! Daniel was also a great help through the rest of More

by jimerika12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vinhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Woody Buick GMC of Naperville responded

Thank you so much for your wonderful review, Jim! We're thrilled to hear that you had a positive experience and that our team, especially Daniel, was able to thoroughly assist you. We aim to provide clear explanations and a range of options to ensure that our clients make informed decisions. Your feedback is greatly appreciated, and we look forward to helping you again in the future!

August 01, 2024

Big shout out to my friend Rogelio! He knew exactly what I was looking for and what I wanted! I highly recommend working with Rogelio! He helped me get the price I wanted and offered co More

by nathang.477
Recommend Dealer
Yes
Employees Worked With
Shaun Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Woody Buick GMC of Naperville responded

Nathan, thank you for sharing your fantastic experience working with Rogelio! We're delighted to hear that he knew exactly what you wanted and provided complete transparency throughout the process. Your glowing recommendation means a lot to us. Enjoy your new GMC, and feel free to reach out if you need anything else!

July 31, 2024

Bought a few vehicles from this dealership and they are spectacular! Thank you Brian Newcomb for helping us again. Go see Brian! More

by AJohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Newcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Woody Buick GMC of Naperville responded

Thank you so much for your continued trust and loyalty, AJohnson! We're thrilled to hear that you've had such positive experiences working with Brian and our Woody Buick GMC of Naperville team. Enjoy your new GMC, and we look forward to serving you for many more years to come!

July 31, 2024

I do not like buying cars but Dave made the process easy and stress free! He explained everything to me and I felt comfortable doing business with him. I would highly recommend Dave! More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Woody Buick GMC of Naperville responded

Thank you for your wonderful review, Mark! We're delighted to hear that Dave made your car-buying experience easy and stress-free. It's great to know that he took the time to explain everything and made you feel comfortable throughout the process. Enjoy your new vehicle, and please don't hesitate to reach out if you need anything!

July 30, 2024

Recomendado muy buena persona nos ayudo mucho con todo el proceso todo fue muy rapido nos atendio muy bien. Cuando visiten woody buick gmc pregunten por rogelio galvez! More

by eloysantellanes131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vinhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Woody Buick GMC of Naperville responded

Thank you for your wonderful review, Eloy! Customer satisfaction is our top priority and we're so proud to hear that Rogelio delivered an excellent car-buying experience! Your recommendation is greatly appreciated. We look forward to providing you with excellent service again soon!

July 17, 2024

Rogelio and Matt fueron un placer con trabajar. Rogelio me encontró la troca que yo quería con las optiones que yo quería a un buen precio! Lo recomiendo! More

by Martinpadilla3535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Woody Buick GMC of Naperville responded

¡Nos alegra mucho escuchar eso, Martin! Rogelio y Matt siempre se esfuerzan por brindar un excelente servicio y asegurarse de que encuentres exactamente lo que buscas al mejor precio posible. Agradecemos tu recomendación y esperamos que disfrutes mucho de tu nueva troca. Si necesitas algo más en el futuro, no dudes en volver a contactarnos. ¡Que tengas un excelente día!

July 15, 2024

My experience with Woody Buick-GMC for the recent purchase of a new 2024 GMC Yukon XL was outstanding! My sales representative, Phil Parker, is awesome. He had everything ready to go to complete th More

by John Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vinhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Woody Buick GMC of Naperville responded

Wow, congratulations on your new 2024 GMC Yukon XL, John! We're thrilled to hear that your experience with Phil and the Woody Buick GMC of Naperville team exceeded your expectations! It's great to know that we were able to provide you with a smooth and efficient process. We appreciate your recommendation and look forward to serving you for all your future automotive needs!

July 13, 2024

Wasn't able to visit the dealership, but Phil handled every detail from purchase through delivery and follow up. Professional and personable, he's the one you want for a great car buying experience, high More

by Tom
Recommend Dealer
Yes
Employees Worked With
Phil Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Woody Buick GMC of Naperville responded

Tom, it’s unfortunate to hear that you couldn’t visit us personally but we’re ecstatic to hear that Phil took great care of you with your purchase, delivery, and follow-up! He’s one of the best in the business and we’re glad that you had the chance to work with him. Thank you for the amazing recommendation and we look forward to assisting you again in the future!

July 09, 2024

Bought a car (Buick Encore 2015 with only 50k miles) in December 2023 and it is June 2024 now and the car has broken down twice. The salesmen do not care about you once they sell the car. I am disheartened More

by aishwarya.vanmali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
tim
Jul 10, 2024 -

Woody Buick GMC of Naperville responded

Thank you for bringing these concerns regarding your 2015 Buick Encore to our attention, Aishwarya. We would appreciate the opportunity to learn more about your experience so that we can share this information with our service department. Please give us a call or message us your contact information so that we can reach out. Your feedback is valuable and helps us understand where we can improve. We look forward to finding a resolution to these issues and restoring your faith in both your car and our dealership.

July 03, 2024

Woody GMC sold me a vehicle that had faulty codes. After contacting the dealership they said bring the truck back and we’ll see what we can do. They offered to swap the truck out with another 2024 can More

by Mzivanovich3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Cosenza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dell Kegley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Woody Buick GMC of Naperville responded

Hi Michael, thank you for reaching out to our team. We appreciate your review, which helps us to deliver improved service to our valued customers. Our team is truly sorry to hear that your experience with Woody Buick GMC of Naperville was subpar from the high standards we hold here. We understand your concerns and are here to help make your experience better. Please message us your contact info so that we can work to resolve this issue promptly for you. We are grateful for your feedback and look forward to hearing more from you soon.

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