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Woody Buick GMC of Gurnee

Gurnee, IL

Overview
Employees
Reviews
Vehicles
4.9
101 Reviews
Woody Buick GMC is a family-owned and operated dealership group that currently has two locations in Naperville and Gurnee, Illinois. We have been serving the Chicagoland area since 1998, and we are proud to be one of the largest Buick and GMC dealerships in the state. Woody Buick GMC is a leading provider of new and used Buick and GMC vehicles. We also offer a full range of services, including sales, financing, leasing, parts, and service. Our team of experienced professionals is dedicated to providing our customers with the best possible experience. We are committed to providing our customers with the best possible value. That's why we offer a wide selection of new and used vehicles at competitive prices. We also offer a variety of financing options to fit your budget. In addition to our commitment to value, we are also committed to providing our customers with the best possible service. Our team of experienced professionals is dedicated to helping you find the right vehicle and providing you with the best possible service. We invite you to visit either of our dealerships to experience the Woody Buick GMC difference. We're confident that you'll be glad you did. Our Values At Woody Buick GMC, we believe in the following values: • Excellence: We strive to provide our customers with the best possible experience, from the moment they walk into our showroom to the moment they drive away in their new vehicle. • Integrity: We believe in doing the right thing, even when it's not the easy thing. We are honest and transparent in all of our dealings with our customers. • Service: We are committed to providing our customers with the best possible service. We are always available to answer your questions and help you find the right vehicle for your needs. • Community: We are proud to be a part of the Chicagoland community and are committed to giving back to the community. We're here to help you make the best decision for your automotive needs. Contact us today to learn more.
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5589 Northridge Dr

Gurnee, IL

60031

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Showing 101 reviews

June 22, 2024

Nick was a great person to work with when purchasing our new GMC. Very knowledgeable and professional. Would not hesitate to reach out to him again on any future purchases! More

by mike.bungert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Smoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Woody Buick GMC of Gurnee responded

Thank you for your fantastic review, Mike! We’re grateful to hear that Nick provided you with the professional service that Woody Buick GMC of Gurnee is known for during your GMC purchase. Your willingness to work with him again means a lot to us. We look forward to assisting you with future purchases!

Helpful
June 19, 2024

First time at Wood Buick GMC and purchasing a vehicle from them. Nick was very helpful and made the sale process smooth. Overall, very good experience purchasing a vehicle from the inventory and pricing More

by David R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Smoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Woody Buick GMC of Gurnee responded

Thank you so much for sharing your experience, David! We're thrilled to hear that Nick provided you with excellent service and ensured a smooth purchase process. It's great to know that our online inventory and pricing matched your expectations and that there were no surprises from the test drive to the final sale. We appreciate your recommendation and look forward to assisting you again in the future!

Helpful
June 18, 2024

Sam, the sales guy was very helpful. He answered all my concerned questions and gave me some great numbers to go with. Very respectful too. 🙂 More

by ecatalan825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Zayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Woody Buick GMC of Gurnee responded

Hello ecatalan825, thanks for highlighting some of our staff who made your experience such a great one! Sam will be thrilled to hear your feedback. Congratulations on your new car and we are always more than happy to assist you if anything else comes up. Until next time, take care!

Helpful
June 15, 2024

This was our first visit to Woody Buick/GMC. I'm 77 years old and have bought several cars in my lifetime. This was the best experience. Our sales representative, Jarvis Jackson is the primar More

by freddyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Woody Buick GMC of Gurnee responded

Thank you for taking the time to share your outstanding experience, Freddy! We are thrilled to receive such high praise, especially regarding the exceptional service provided by Jarvis. We are honored by your confidence in recommending Jarvis and our dealership to your family and friends in the Chicago area. Word-of-mouth recommendations from valued customers like yourself are the highest compliment we can receive. We look forward to continuing to serve you and your family's automotive needs for many years to come!

Helpful
June 13, 2024

Nick was wonderful! Got me in my dream truck 2024 GMC Terrain! I really appreciate it! Thanks Nick! More

by Isela C Medina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Smoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Woody Buick GMC of Gurnee responded

Amazing news, Isela! We're thrilled to hear that Nick was able to help you get into your dream 2024 GMC Terrain. Your appreciation means a lot to us. Enjoy your new ride, and if you ever need anything else, don't hesitate to reach out. Safe travels!

Helpful
June 10, 2024

I bought a car here after being involved in a car accident a week or two before and having my car totaled. I bought my last vehicle from the Anthony GMC dealership in Gurnee less than 3 years ago and More

by Very dissatisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emanuel Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Woody Buick GMC of Gurnee responded

Thank you for taking the time to share your feedback. We are sorry to hear about your recent accident and hope you are doing well. We recognize the importance of a well-trained sales staff, and we will be implementing additional training to ensure all team members are fully equipped to assist our customers effectively. We understand your preference for a specific finance company and the disappointment with the APR rate offered. We aim to provide competitive financing options and respect our customers' choices. To discuss your experience further and work towards a resolution, please message us your contact information so that we can reach out. Your satisfaction is important to us, and we would like to ensure we address all your concerns.

Helpful
June 06, 2024

Mike rancharan was very imformative and helpful provided all answees and seems well experience in th field thats your guy if u want to buy a vehicle from this dealeship. Great job More

by giovanninovelo35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rancharan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Woody Buick GMC of Gurnee responded

Thank you, Giovanni, it’s great to hear that you had a memorable car-buying experience with Mike! Rest assured, that we will take your comments for further encouragement within the Woody Buick GMC of Gurnee team. We hope you never hesitate to reach out should you need future automotive assistance, our team would love to be of service again. Enjoy your new GMC!

Helpful
June 05, 2024

Mike was very helpful and knowledgeable, was able to make the whole process of purchasing a new vehicle go very smoothly. Would highly recommend GMC in Gurnee to anyone More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rancharan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Woody Buick GMC of Gurnee responded

Thank you for your glowing recommendation, Kevin! Reviews like yours inspire our Woody Buick GMC of Gurnee team to continue going above and beyond for our customers and Mike is a wonderful person who exemplifies this quality to the fullest! Know that, whether it be for a car-buying or service experience, our team is always more than happy to assist you!

Helpful
June 04, 2024

Great customer service and sales, definitely recommending family to come and see the many options. More

by jordani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rancharan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Woody Buick GMC of Gurnee responded

Jordani, we are grateful to have you as part of the Woody Buick GMC of Gurnee family! Thank you for sharing your kind recommendation about our customer service and sales to your family. It means the world to our entire team. We look forward to serving you all again soon!

Helpful
June 03, 2024

Second vehicle purchase from woody and I’m taken care of every single time. I will continue to purchase my vehicles from woody and keep bringing them my business More

by jose rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Woody Buick GMC of Gurnee responded

Thank you so much for your continued support and loyalty, Jose! We're thrilled to hear that Woody Buick GMC of Gurnee has taken great care of you with both of your vehicle purchases. Your trust and repeat business mean the world to us. We look forward to serving you again in the future and continuing to meet all your vehicle needs!

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