Woody Anderson Ford

Great customer service. Very professional! Very clean and well appointed waiting area. Happy, energetic work force. Very professional! Very clean and well appointed waiting area. Happy, energetic work force. More

Best sales and service in North Alabama! All around best dealership in Huntsville by far! All around best dealership in Huntsville by far! More

Completed service on time. Explained services needed. Excellent staff. Nice waiting area. I have been a customer for over 50 years and bought several cars from there and been a Explained services needed. Excellent staff. Nice waiting area. I have been a customer for over 50 years and bought several cars from there and been a very satisfied with dealership. More

Woody Anderson Ford is an excellent dealership. Good friendly knowledgeable people who I am proud to call my friends. I give them all my business. I know that I am in good hands with their entir Good friendly knowledgeable people who I am proud to call my friends. I give them all my business. I know that I am in good hands with their entire staff. When I visit it feels like home to me. More

Dealership survived Covid. They look like they were hit hard can’t get vehicle, and still kept the mechanics around. Great job. They look like they were hit hard can’t get vehicle, and still kept the mechanics around. Great job. More

Excellent sales assistance by Eric. Excellent service from Kristin in finance in completing the sale. Then the system seems to break down. I have not received the State of Georgia Excellent service from Kristin in finance in completing the sale. Then the system seems to break down. I have not received the State of Georgia registration paperwork from the sale on 3/5/2023. I was promised a notification of the tracking number from the Alabama dealership to the state of Georgia. It is approaching 30 days and I need to get the registration process completed. There was some kind of illness in the finance department, but the website lists numerous Finance personnel. I am very disappointed with lack of support and the delay - totally unacceptable. This dealership is well stocked and a beautiful facility. Based on this part of the support process, the owner/General manager needs refocus the support process in taking care of every customer, not just the "large and local" customers that I was informed have to go first. More

Went back to Woody Anderson Ford to clear the air today. I spoke with Tim and John and we talked like MEN about our misunderstandings on my service appointment. Tim and I spoke about the oil I wanted and th I spoke with Tim and John and we talked like MEN about our misunderstandings on my service appointment. Tim and I spoke about the oil I wanted and that’s where the conversation started on the day that I arrived for service, and today after us both accepting responsibility in the miscommunication. Long story short, I spike we John Brinkman as well. We also discussed the our issue like MEN and talked about some other things. At the end of the day I promised Tim and John that we would share at least one more experience together to do business. Respectfully!! Andre Zinn thanks for understanding d More

Briana was so helpful in getting our truck’s service and recalls fixed in a timely manner so we could make a dr appt on time. Service Dept runs very well! recalls fixed in a timely manner so we could make a dr appt on time. Service Dept runs very well! More

The salesperson we bought our Ford Raptor from was great! So much attention to detail! However, when I tried to schedule an oil change and a recall problem, Danielle was rude and incompetent. She specific So much attention to detail! However, when I tried to schedule an oil change and a recall problem, Danielle was rude and incompetent. She specifically said she would not call "her people" in to work on our vehicle and told me I needed to get on the same page as my husband before scheduling an appointment. Excuse me? Her attitude towards me was condescending and unprofessional. At that point, I just hung up on her. When my husband tried to schedule another appointment later, he was told they would not service us due to the fact that I had been rude. No worries Woody Anderson - we will never buy another car from you! More