Woodstock Chevrolet
Woodstock, IL
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Great experience! I went in looking for a car for my son. They helped me find what we were looking for, then gave us a great price. I went in looking for a car for my son. They helped me find what we were looking for, then gave us a great price. More
Tahoe Purchase My husband and I have always bought ALL of our vehicles at Reichert and had them all serviced there as well. They are so professional. No price haggli My husband and I have always bought ALL of our vehicles at Reichert and had them all serviced there as well. They are so professional. No price haggling back and forth. Gave us a fantastic deal on our 16 Tahoe. Even though they didn't have the exact one in stock we were looking for, they went all the way to Ohio to trailer it back for us! They went above and beyond for us and always have. Highly recommend More
The best auto purchasing experience I've had! I purchased a 2016 Camaro from Reichert Chevrolet Buick sales in Woodstock Illinois in June 2016. I have purchased quite a few new cars in my life bu I purchased a 2016 Camaro from Reichert Chevrolet Buick sales in Woodstock Illinois in June 2016. I have purchased quite a few new cars in my life but this was the most pleasant and easiest car I've bought. There was no pressure, dishonesty or untrustworthyness in the part of my salesman, Tom Ostrow, Dave, the manager or Jim the finance man. I feel like I got a very fair price on the vehicle I bought and for my trade. I would whole heartedly recommend this dealership to anyone wishing to buy a Chevy car, truck ,GMC, or Buick. You won't regret stopping by. No games, just honest car buying! More
Found the Tahoe I was looking for. James Sheppard @ Reichert Chevrolet found me the Tahoe I was looking for at a price I could live with. He was helpful, honest, and efficient. I ha James Sheppard @ Reichert Chevrolet found me the Tahoe I was looking for at a price I could live with. He was helpful, honest, and efficient. I have been a customer of Reichert Chevrolet for years and have purchased several vehicles from them and always have been treated fairly. More
Great experience! Very friendly AND professional. Second vehicle I have purchased from Reichert. Very pleased all around. I have and will continue recommend this Very friendly AND professional. Second vehicle I have purchased from Reichert. Very pleased all around. I have and will continue recommend this dealer to friends and family More
Friendly, professional and fair. Purchased my 2013 Passat from Reichert. Josh was friendly, professional and made the process go very smoothly. Their market based pricing made me co Purchased my 2013 Passat from Reichert. Josh was friendly, professional and made the process go very smoothly. Their market based pricing made me confident I was getting a fair price. Very pleased with my experience. More
Awful Customer Service Expierence Drove 9 hours after finding the perfect vehicle. The vehicle broke down on the test dirve in a snowstorm. After 3 hours of waiting they said they fixe Drove 9 hours after finding the perfect vehicle. The vehicle broke down on the test dirve in a snowstorm. After 3 hours of waiting they said they fixed the issue, go to take it for another test drive and before I get out of the parking lot still the same issue with brakes, and abs. The dealership did not earn my business. Even after we got back from being picked up from being stranded on the side of the road. The salesman went and started helping another customer. Didn't even acknowledge that they were going to work on fixing the issue. The customer service was extremely poor, and the vehicle was not in good mechanical working order. I would not recommend this dealership! More
Road Trip to Satisfaction! I found my 2015 Chevy Impala 2LT that I was looking for on cars.com and it was at Reichert Chevy Buick. I called them and the salesmen that I spoke wi I found my 2015 Chevy Impala 2LT that I was looking for on cars.com and it was at Reichert Chevy Buick. I called them and the salesmen that I spoke with was Tom Ostrow. He was very down to earth and also a no pressure salesmen. I told him the car that I was interested in and Tom did everything that I asked of him including sending me the Carfax. I drove over 300 miles to check it out and it was just as Tom described (Beautiful!) I have purchased many brand new cars. Chrysler, Ford and GM but this was by far the best experience I have had so far. I felt good about buying from the staff at Reichert and Dave Shortz was also great with arranging the delivery to my house in Michigan. I bought the car on Saturday and as promised, it was in my driveway on Wednesday when I came home from work. Thanks again Tom, Dave and Steve (for delivering). I hope to get back to Woodstock soon for a visit. My experience was great with "NO PRESSURE" and I would recommend Reichert to everyone that I know! More
They only sell junk!! Horrible experience!! Do NOT go Reichert Chevy Buick. They only sell junk!! On January 30, 2016 we traded in our great condition 2012 Dodge Ram for a Horrible experience!! Do NOT go Reichert Chevy Buick. They only sell junk!! On January 30, 2016 we traded in our great condition 2012 Dodge Ram for a problem-riddled 2010 Cadillac SRX that only had 55,000 miles. We drove four hours to Reichert Chevy Buick because we thought they had good reviews as a dealership and offered a good vehicle we liked. We read the Carfax on the 2010 Cadillac SRX and talked extensively with the sales associate, Tom, about the vehicle. When we arrived at Reichert, we test drove the car and initially heard a noise in the front driver’s side wheel area and Tom reassured us it was just a rack-in-pinion steering noise and that was completely normal. He told us not to worry about the noise. We trusted Reichert and trusted that they had serviced the vehicle and had checked it over thoroughly before selling it. Wrong!! Wrong!! Wrong!! We trusted Reichert and made the deal. After we drove the newly purchased 2010 Cadillac SRX four hours back home and only having the car for a week, two serious problems arose. The sway bar bushings are worn out and a new wheel barring is needed. So, our new-to-us 2010 Cadillac SRX is now costing us over $500 in repairs after just having the car since January 30th!?!? We called Reichert and spoke to the sales manager, Tony, about the issues and the only thing he offered was for us to drive another four hours back to Reichert Chevy Buick to have the problems fixed at their facility. Where is the customer service?? Where is the accountability?? Awful experience. Awful customer service. Reichert is exactly why car dealerships and car salesmen have a sleazy reputation. Do NOT go Reichert. They only sell junk!! More
Couldn't have asked for more! Walking into the dealership I did not even expect to walk out with anything (especially not a brand new car!), I went in for information because I kne Walking into the dealership I did not even expect to walk out with anything (especially not a brand new car!), I went in for information because I knew I'd need to be getting a car soon. But the staff and especially Tom, who helped me, were so courteous and knowledgeable that I immediately felt comfortable and in good hands. I knew that this was the right place to be and it didn't take long for me to see that I was making the right decision on my car. Every single step of the way, even after I was home with my new car, I felt 100% taken care of. I will definitely be coming back in a couple of years for my new lease. More