Woodhouse Mazda

After buying MANY new Mazda's from Woodhouse during the last 15 or so years They told my wife to continue driving her 2020 CX-5 with it's check engine light on until parts were available in July. This car last 15 or so years They told my wife to continue driving her 2020 CX-5 with it's check engine light on until parts were available in July. This car was well under warranty with about 14,000 miles on it. Being and engineer and Classic car enthusiast I continuing to drive the car would likely result in damage to the engine and emissions components that would likely not surface until the warranty had expired. No other solution was offered. I even tried to trade it for a new 2022 and was offered an extremely low trade value with the comment that they didn't want to have it in their inventory for 6 months waiting for parts. Fine, the YOU use it as a loaner. They said they had about 13 other customers with the same problem. Internet research blatantly proved I was not alone and that this issue has been known since 2018 affecting multiple models. Numerous revisions of the affected parts have all failed. They claim they don't have the parts yet they are still building and selling cars. Efforts to reach MAZDA North America were frustrating and fruitless. Their TOTAL lack of response and effort has cost Mazda a customer of over 40 years. I would also like to say that aaditional research again revealed I was not alone in not being able to reach Mazda USA and Mazda Japan. If one thinks I'm making this up, I encourage you to try contacting them before purchasing a Mazda. I don't suppose Woodhouse or Mazda will post this to their webpage. But hopefully this will prevent another from the SUBSTANTIAL monetary loss I experienced More

Fred has been great to work with. We’ve bought two cars from him now and the process was smooth both times. He was always patient and fair in our dealings. My wife and I also very much appreciate the flexi from him now and the process was smooth both times. He was always patient and fair in our dealings. My wife and I also very much appreciate the flexibility and safety concerns shown by the dealership when it comes to buying a car during a pandemic! More

Connor was an awesome salesman to work with when I got my 2019 CX3. It still runs amazing and he was super helpful! He was super personable and really helped gage my needs for when I was looking for a new ve 2019 CX3. It still runs amazing and he was super helpful! He was super personable and really helped gage my needs for when I was looking for a new vehicle. Also never felt pressured compared to other dealerships and he also took the time to break down financing for me. Highly recommend to have Connor help you if you’re in the market for a new car. More

Amazing dealership! Worked with me to lease my 2020 Mazda CX9. Honest & transparent sales staff. Not a pretentious dealership! Service is great too. Winning combination! Mazda CX9. Honest & transparent sales staff. Not a pretentious dealership! Service is great too. Winning combination! More

Dan Shatp has always been our go to person for vehicles. We have purchased all of our vehicles through Dan for our family of 4 for the last 10 years. The Woodhouse Mazda family always makes our purchases pl We have purchased all of our vehicles through Dan for our family of 4 for the last 10 years. The Woodhouse Mazda family always makes our purchases pleasant from start to finish. More

Very easy to work with! Great inventory! I appreciated all of Dan's quick responses--I will return for a 3rd Mazda when the time comes! all of Dan's quick responses--I will return for a 3rd Mazda when the time comes! More

Got my first beautiful red Mazda three years ago as a lease at Woodhouse. Conner was my sales person and was awesome! Made me feel relaxed and no pressure. I loved my experience so went back three ye lease at Woodhouse. Conner was my sales person and was awesome! Made me feel relaxed and no pressure. I loved my experience so went back three years later his last August but called ahead to be sure Conner was going to be there, and Leased another one. absolutely love my MAZDA and Connor made it quick easy and enjoyable! More

This is a new facility and a very nice dealership. It's a place to go look at cars and make friends in the process. Thank you, Jose. Dean place to go look at cars and make friends in the process. Thank you, Jose. Dean More

Tyson and the Woodhouse Mazda team went above and beyond! Tyson really took the time to understand my situation. He thoughtfully showed me cars that worked within my budget while maintaining the comfort and Tyson really took the time to understand my situation. He thoughtfully showed me cars that worked within my budget while maintaining the comfort and style I desired! Tyson is very knowledgeable and didn’t add any pressure throughout the process. Blake Chapp in finance thoroughly answered all my questions and made the deal possible! A big thank you to them and Woodhouse. I will gladly be referring people here. More

Ask for Tyson Kriley Recently moved to Omaha for work from Hawaii and was in need of getting a new car. I showed up with my mother with no expectations of buying any car, Recently moved to Omaha for work from Hawaii and was in need of getting a new car. I showed up with my mother with no expectations of buying any car, and we were greeted by Tyson. He took his time with us to find out our budget and showed us models that were within our budget. Throughout our time with him, he never pressured us to buy anything nor add on any features. Moreover, he was extremely accommodating to our needs and stayed hours after closing to answer our questions. After deciding to buy a Mazda 3 from him, he helped us work out our payment details with our bank for over four days to make sure everything went smoothly. I would definitely recommend going to him for any of your future car sale/leasing needs. More