Woodhouse Ford South - Service Center

I have taken my 2017 Escape to Plattsmouth Woodhouse Ford since I purchased it. All the employees there have always been friendly and helpful. The waiting area is always clean and comfortable. I will defi since I purchased it. All the employees there have always been friendly and helpful. The waiting area is always clean and comfortable. I will definitely be making my next vehicle purchase at Plattsmouth Woodhouse in the future More

Deanna Cambell We have been dealing with Deanna Cambell for years n she always goes above n beyond with what our needs are as a family n making sure we are safe n co We have been dealing with Deanna Cambell for years n she always goes above n beyond with what our needs are as a family n making sure we are safe n comfortable n reaching out even after the sale ...so we say thank u Deanna we will be seeing u again More

Service manager acted like a child. I had my 2013 Escape towed there for troubleshooting and the shop said I needed a new engine. Seriously, Ford can’t make an engine that won’t last lon I had my 2013 Escape towed there for troubleshooting and the shop said I needed a new engine. Seriously, Ford can’t make an engine that won’t last longer than 75,000 miles? The service manager was nice on the phone and said I could leave it there for as long as I needed to. He called back a few days later and said that he was going to have it towed to impound if I didn’t move it in a couple of days. I hired a tow truck to get it the next day but he could not tow it because Woodhouse Ford has it blocked in. I called the service manager and the dealership location manager and they were both big jerks about it. No one offered any apologies to me or the tow truck driver. They were mad because I refused to pay the $4500 to have them fix it. Stay away! Go to McMullen Ford or Baxter Ford. They charged me $150-ish to tell me that I needed a motor. What I wanted to know was what was wrong with the motor. Duh! More