Woodhouse Ford South

Bought a 2017 Ford Explorer XLT I was very please with the service I received when buying my new car! Carl at Woodhouse was very helpful and very nice in the whole process! I will de I was very please with the service I received when buying my new car! Carl at Woodhouse was very helpful and very nice in the whole process! I will definitely be going back someday and recommending it to friends and family! More

Jason Williams was awesome sales rep. After searching on cars.com, Jason Williams called me about a vehicle. He also told me about another truck that came in for trade in Missouri Valley, After searching on cars.com, Jason Williams called me about a vehicle. He also told me about another truck that came in for trade in Missouri Valley, which he had brought to Plattsmouth for me to look at. Everything worked out great, and we purchased the truck. More

Purchase Experience I bought my first truck after driving a car for 35 years from Carl Grunden at Woodhouse in Plattsmouth. I was very nervous but Carl took those nerves I bought my first truck after driving a car for 35 years from Carl Grunden at Woodhouse in Plattsmouth. I was very nervous but Carl took those nerves away with his awesome experience. I am very happy I am the proud onwner of a Ford. Thank You Carl for making my truck buying experience a nice one!! More

Excellant, no pressure service Had a great purchase experience with Patrick and the rest of the team while trading in and buying a previous lease. No pressure to purchase what we di Had a great purchase experience with Patrick and the rest of the team while trading in and buying a previous lease. No pressure to purchase what we didnt want. Respectful. Polite. Casual. Would definitely recommend this place to buy a car and I have not had good experiences in the past with car salesmen. Was expecting lies,arrogance, and hard sales. Had non of the above and will go back when we need another vehicle. Prices were near bookand negoiation was reasonable. Very happy all around there. More

Negligent and disrespectful I recently visited this dealer to purchase my first car. At first everything went smoothly, I found a car I really liked, and 3 days later I had purch I recently visited this dealer to purchase my first car. At first everything went smoothly, I found a car I really liked, and 3 days later I had purchased it. We had to wait for the inspection; which is totally understandable. A few hours later I get the call, I can come pick up my vehicle. I get my car and drive it home but the check engine light is on, so I figure no big deal, I bring it back to Woodhouse and they tell me they have to take it to the Dodge dealer in Blair, but they won't be able to look at it until the following week. Again no big deal as long as everything is getting fixed right? So next week comes around I get my brand new car back I'm excited, I drive it to work, I drive it home, not an issue. The next day I'm driving my way back home, and take a right turn and my front left tire falls off, I'm stuck in the middle of the road unable to move. I have the vehicle towed back to Woodhouse, who promise to fix everything. Another week goes by, and I get the call that my car is ready to go. I pick it up, I take it to go see a movie, and I drive it home. I go to my car the next morning and the antifreeze has dumped all over my driveway. So back to Woodhouse I go. I fill the car with antifreeze, and head out. The car starts to overheat so I stop on the side of the road (Woodhouse is literally less than 10 minutes from my house) and fill it up again. I get to Woodhouse, they once again promise to get it all fixed up. I go back home and a couple of hours later I get a call from them asking me if I removed the radiator hose clamp. I can assure you I definitely did not, so once again they have the audacity to attribute this to someone messing with my car while it was parked because just like the lug nuts there is absolutely no way Woodhouse would have done anything to cause this. I have made it clear I no longer want the car, I Do not think it's fair that I have to pay $10,000 for this vehicle that I have driven 3 times that was damaged due to their negligence. They refuse to let me out of my deal, and claim they don't know how much we'll lose if we trade it in, and we cannot trade it in until we title this car. At no point has the manager of the facility spoken to me face to face; instead I speak to a salesmen who repeatedly States "I cannot answer that question, I'll have to ask the boss." and then leaves the room to ask his boss. I have never been as disrespected by any company, or human being for that matter, as I have by the Woodhouse Ford in Plattsmouth, Nebraska, and by proxy the Woodhouse Auto family in general. I am ashamed that this is how they choose to treat their customer. I can say with 100% certainty that I would never in my life recommend the Woodhouse Dealership in Plattsmouth, or any member of the Woodhouse auto family for that matter, to any friend, family member, or even mortal enemy. No one deserves to be treated the completely negligent and disrespectful way I have been treated by this company. I highly recommend staying away from any and all Woodhouse dealerships, and will be doing as much as I possibly can to make sure as many people as possible see this message. Woodhouse Ford in Plattsmouth has done absolutely everything it possibly can to make sure that this experience has been as negative as possible. At no point have I received and apology from anyone at this establishment. I really cannot stress enough how absolutely atrocious the service I have received from them has been. More

Best Place to Purchase a Car I had the best experience when I was looking to purchase a car for my daughter. The sales person Carl G was amazing at showing us different options an I had the best experience when I was looking to purchase a car for my daughter. The sales person Carl G was amazing at showing us different options and cars that she would like. He was very patient and forth coming and answered all of our questions. I felt like he was honest and never felt any pressure to buy. More

Great experience We called ahead for Carl to locate a 2016 Ford Edge SE. When we arrived on a Saturday AM they treated us very professionally and was never pressured We called ahead for Carl to locate a 2016 Ford Edge SE. When we arrived on a Saturday AM they treated us very professionally and was never pressured into buying anything we didn't want. We have bought three vehicles from Carl in the last five years and our dealings have always been fair. Russell and Donna Austin More

Only place ill buy a car from now. I have purchased 2 vehicles from this woodhouse location in the past year. My sales person was Jeff D and he spent lots of time getting a list of vehi I have purchased 2 vehicles from this woodhouse location in the past year. My sales person was Jeff D and he spent lots of time getting a list of vehicles for me to look at on my most recent purchase. I never had all the extra fluff forced on me like other places. The actual purchase process took me about 10 minutes. When I call with a question they take the time and answer it. Now if we can get them to push Edwards auto grou out of business then I won't have to drive so far for my next vehicle. More

Car purchase Had a very good experience with Jake at Plattsmouth Woodhouse Ford. He never pressured us and gave us a fair deal. We will be back and refer our fri Had a very good experience with Jake at Plattsmouth Woodhouse Ford. He never pressured us and gave us a fair deal. We will be back and refer our friends and family. More

Woodhouse Ford South, Plattsmouth Used the same salesman, Jake Becker, that sold my son his truck 3 years ago. Jake is truly excellent. He is a non pressure, friendly, informative, h Used the same salesman, Jake Becker, that sold my son his truck 3 years ago. Jake is truly excellent. He is a non pressure, friendly, informative, helpful man. I came back because of him primarily. However my experience with Randy in the finance department was excellent both time as well. I felt well taken care of both times and would highly recommend this location to anyone. Randy and Jake accommodated my schedule and preferences. For example all price negotiations were done from the comfort of my home. Randy had all the finance papers ready for me so I didn't have to spend a great deal of time waiting for approvals while in the office. It truly is a painless process at this location and with these two guys. Chelsi was extremely nice to work with on the extras. She was efficient, fast and informative. More