Woodhouse Buick GMC of Omaha

Ellen is fantastic. Always helpful and goes above and beyond Very knowledgeable regarding all aspects of car and very versed in tech features on car. Very patient and down to earth when explaining things to cust Very knowledgeable regarding all aspects of car and very versed in tech features on car. Very patient and down to earth when explaining things to customers. More

My Woodhouse experience Very friendly bunch of people. I have no complaints about anything. They are very friendly and know the answer to all questions. If not they find out Very friendly bunch of people. I have no complaints about anything. They are very friendly and know the answer to all questions. If not they find out right away. More

Good work, Great people They were prepared to do the needed work. They understood what needed to be done. They got it done in less time than I thought it would take. They They were prepared to do the needed work. They understood what needed to be done. They got it done in less time than I thought it would take. They are nice people to work with. They told me about the other "problems" they found (I asked them to find them.) They presented me with the options. They did not pressure me to do the "nice" repairs. I trust all of the people who do the intake. More

USB music stick Answered all my Qs regarding how to get random at to work on USB music stick, and how to get a great shine on tires. Answered all my Qs regarding how to get random at to work on USB music stick, and how to get a great shine on tires. More

Harper Review 2nd time my family has experienced horrible service. Salesman didn’t know anything. He had quoted us what our payment was going to be. Ended up being 2nd time my family has experienced horrible service. Salesman didn’t know anything. He had quoted us what our payment was going to be. Ended up being $500 more when we met with financial department. Was told truck was not going to be sold with bed cover, however it showed with it on. Waited over an hour to speak with financial department. Financial department not willing to shop around for better rates. Salesman was not willing to negotiate. Bought the vehicle, and Nobody offered to detail it, fill it up with gas. Vehicle was sold as used due to it having only 700 miles on it, but we paid new price on it. Because it was sold as “used” we couldn’t get a good interest rate or GmC would not finance us (as we were told by the finance department). When we were shopping for our Yukon denali over a year ago, my wife was told she couldn’t afford it before they had asked what her income was, credit score or debt to income ratio. went else where and was qualified for 0% interest with no problem getting a loan for a brand new $78,000 denali. More

Trust issues I took my 2013 Acadia in because it has stalled on June 5. The fuel pump had leaked according to the technician but they also recommended I have fron I took my 2013 Acadia in because it has stalled on June 5. The fuel pump had leaked according to the technician but they also recommended I have front and rear brakes put on which I agreed to. Once I picked it up from the service center the brakes did not feel different at all and, in fact, felt worse. Fast forward to last week when I almost rear ended someone because the brakes would not stop within 2 to 3 seconds of pressing and only going 30 miles an hour. Took it in and the technician said everything was fine that the brakes seemed fine to them. When I was leaving the service center it was apparent to me that new brakes had just been put on as it felt quite a bit more touchy. I feel someone over looked putting the brakes on the first time and instead of admitting that, told me that everything was fine. Rich Bentley always goes above and beyond to make sure I’m taken care of. This review is in no way a reflection on him. More

Great service reps Both Kyle and stephanie made my repair and maintenance visit to smooth and timely. Arrival and departure processing was excellent. This was my firs Both Kyle and stephanie made my repair and maintenance visit to smooth and timely. Arrival and departure processing was excellent. This was my first service since the change in ownership. More

Jeff Knoll is the best Service Advisor I have ever seen. It is all about SERVICE. Anyone can buy a new or used car but you don't always get very good service. Jeff Knoll is the best Service Advisor I have It is all about SERVICE. Anyone can buy a new or used car but you don't always get very good service. Jeff Knoll is the best Service Advisor I have ever had in my life. I am 72 years old and have owned many new cars. As long as Jeff Knoll is my service advisor I will continue to buy from Woodhouse. If he should happen to leave, I WILL FIND HIME SOMEPLACE. That is where I will find my next new car. More

Great service I brought my Enclave in for routine maintenance first thing in the morning. I also asked to have my wiper blades checked. It work was done quickly and I brought my Enclave in for routine maintenance first thing in the morning. I also asked to have my wiper blades checked. It work was done quickly and I was told that I only needed one wiper blade. I appreciated that the didn’t put two new wiper blades on when I only needed one. More

Only worried about money. Customer service went right out the window when I told them my apr and payments were too high. They never even called me back. Not very professional. Customer service went right out the window when I told them my apr and payments were too high. They never even called me back. Not very professional. More