Woodfield Nissan - Service Center

Quality vehicle friendly service Considerate and fast Quality vehicle friendly service Considerate and fast check ups! No Hassel Coffee n tables. Vending machines and clean bathrooms. Kick back and w Quality vehicle friendly service Considerate and fast check ups! No Hassel Coffee n tables. Vending machines and clean bathrooms. Kick back and watch a little TV while waiting. More

Brake fluid So i change a brake fluid with this dealer which they recomended, because i know a little mechanical cars i bought a brake fluid tester and check it b So i change a brake fluid with this dealer which they recomended, because i know a little mechanical cars i bought a brake fluid tester and check it by myself, yes it shows a first red light which means not necessarily but very soon i should change, because i take care of my car i did it, when i come back home again i check if they changed it and surprise they just add a little fluid and my tester shows second yellow light which is almost red, after 4 days i went back to the dealer and talk with manager, he said it never gonna be green because some old fluid stays in a system and always gonna be like this which is not true it should be green and didn't want to do anything about it but i thought. to check it now at dealer parking because it probably mixed with the old fluid and it gonna be red again, i was right the light was red again after i drove around 100 miles. Of course manager didn't go with me to see the tester light because i'm almost sure he knew they didn't change the fluid, after that they did it again but now i was watching them to make sure they change it, after they change it the light come green, so do you know what i mean, be very careful with them because they charge you a lot of money and don't do the job.I will never go again to this dealer mechanic. More

Don't waste your time. I've been a customer for 4 years. I recently had some service done and my vehicle was damaged. The service manager Mike was kind enough to write it in I've been a customer for 4 years. I recently had some service done and my vehicle was damaged. The service manager Mike was kind enough to write it into the ticket to say it was damaged. Unfortunately, I won't be returning anytime soon. Every time I do business with them there is a problme. Bought a new car, and the warranty salesmen tried to slip in a "Rim Protection" package. That was a real insult. Had service for a recall done and they told me I'd need a rental car. Got the rental car and within seconds, they called saying the service was done! What a waste of my time. I believe this dalership has some real problems that no one is willing to see or deal with. You will be on the hook for their mistakes. Understand this, Woodfield Nissian just wants your money. Once they have it. You don't matter anymore. FIND A LOCAL MECHANIC YOU TRUST. Norwood Auto service is great, ask for Dave! You've been warned. Prepair for trouble if your going to Woodfield Nissian!!! More

Mixed Bag I purchased a new 2016 vehicle and had a very good experience through the sales process. It was efficient and easy. The first time I needed some per I purchased a new 2016 vehicle and had a very good experience through the sales process. It was efficient and easy. The first time I needed some perspective on service has been a different story. My vehicle is having an issue with window tinting and it seems no one can help. Service has pointed me to sales, sales pointed after market sales, to used car management, to internet sales, to the General Manager. Bottom line, I have a rear window with window tinting bubbling on a car covered my warranty and I have gotten no where. Frustrating for sure... More

Woodfield Nissan Lori Smith went above and beyond to solve my issue. She is a winner. Both Lorie and Mike in Service are what will keep me coming back. Paul NEVER came Lori Smith went above and beyond to solve my issue. She is a winner. Both Lorie and Mike in Service are what will keep me coming back. Paul NEVER came through with his work or promise. Made me feel not worth their time. Funny, since I have purchased 5 cars from you. More

Fast and Efficient I love the service department at this dealership. I bought my first Nissan 4 years ago and have been taking my car to Woodfield Nissan for my service I love the service department at this dealership. I bought my first Nissan 4 years ago and have been taking my car to Woodfield Nissan for my service ever since. Every employee I have dealt with has been knowledgeable and courteous. Appointments are always on time and my service is completed quickly. Jose Rodriguez has always been extremely professional and courteous. I am unfamiliar with the workings of my vehicle and Jose has answered all of my questions thoroughly and with patience. More

STAY AWAY. Stay AWAY they supposedly “fix” my AC compressor and 8 months later my AC stop working. I’ve never have an AC line issue until they touch my car. I qu Stay AWAY they supposedly “fix” my AC compressor and 8 months later my AC stop working. I’ve never have an AC line issue until they touch my car. I questioned the “worked” they’ve done in my car. More

Run around. Bought a used car. They said it had to go through a safety inspection. Picked it up next day and it was making a noise from the front end. They said t Bought a used car. They said it had to go through a safety inspection. Picked it up next day and it was making a noise from the front end. They said the tires needed balancing. Picked it up again and the noise was still there. Now they said it needed wheel bearings. They replaced them and called us and said it needed new tires. I asked them why this stuff wasn't noticed at the safety inspection and Larry Laino said they must of missed it. Not once, not twice, but missed 3 times. I knew the car needed 2 tires in the rear but now they said we needed all new tires for the noise to go away. I asked them to put 2 on for their errors and I would buy the other 2. Larry then began yelling and then abruptly hung up on me. I thougt how rude. He is a very arrogant individual and feels he is always right. Well he was wrong in this case and I had to go above him to get things solved. After some negotiating with the GM David Salomon we finally got the car back. He gave us a slight break on the tires (we bought all 4) and he threw in an alignment. The original salesman Juan Maya was very helpful and a straight shooter. If you go there I would highly recommend him. If you go there to purchase a car I would not deal with LARRY LAINO! GOOD LUCK. More