Back

Woodfield Nissan - Service Center

Hoffman Estates, IL

4.3
72 Reviews

72 Reviews of Woodfield Nissan - Service Center

Sort by
October 31, 2024

There was great and efficient service. The gentleman who checked me out was wonderful. Will be back More

by jdemaria33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gabrenya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bartolic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Had an emergency repair, they got me in right away and problem solved. Kept me informed thru out entire process More

by zach m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

The service department is excellent. Always pleasant and friendly to work with. They give constant updates and get the work done in a timely manner. More

by madaya24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Munoz
September 27, 2024

Great and prompt service, very professional crew. I like this dealership. Bought and service my second car More

by Arek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and his associates
September 22, 2024

Convenient, fast, courteous. Easy to make an appointment. I can always get in when I need to. More

by Carrie3539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bartolic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Amaya
September 21, 2024

Excellent service that’s why I drive all the way to WOODFIELD Nissan on Higgins Rd .just for an oil change and general maintenance Mr Paul Smaida is very gracious,professional,and he is informing me More

by lizpsalsa2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
June 19, 2024

Scott Gabrenya is the worse. He’s the epitome of a car dealer.. worried about numbers and not making customers happy. Will never do the right thing. I understand making goals but More

by Out The Door
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Gabrenya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bartolic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Soto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Woodfield Nissan responded

Scott Gabrenya is actually the best! To our real customers, please ignore this fake review from a previous employee! If you're a real customer reading this, you can always count of Scott, our Service Director, to help you with the best service and pricing around.

August 05, 2023

Very bad dealer, they try to upsale and scam you on services you don't need. More

by Navi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Platteter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Woodfield Nissan responded

Navi, we are very sorry we couldn't come to an agreement. We wish you the best.

December 23, 2022

This is by far the worst dealer I have experienced. I am a three time Nissan owner two of which I purchased at Woodfield Nissan. The service manager leads the way with being uncooperative. In fact i More

by srymark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Couch
Jan 02, 2023 -

Woodfield Nissan responded

Our service director, Scott Gabrenya, would really like to speak with you more regarding this matter. Please reach out to us at (847) 310-1900. We look forward to hearing from you.

December 15, 2022

woodfield nissan is excellent place for honest auto repair, i was greeted by new employee in service name nino and he had a young lady help me out with my oil change. price was good and time was fast. More

by james bond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nino
Jan 02, 2023 -

Woodfield Nissan responded

Thank you so much for this feedback. We really appreciate it! We, as customers, are quick to post a review because one thing didn't go perfectly, but rarely post when everything is smooth and easy. Thank you for sharing this! Drive safe! See you next time :)

2
...